Jackson Health System
Miami, FL Full-Time HR Records Management
The Human Resource (HR) Generalist for the Jackson HR Connect hub is responsible for role modeling the CARE value as they provide information and technical support to the Jackson Health System (JHS) employees on a wide variety of HR activities and initiatives. The HR Generalist operates as a knowledgeable point of contact for HR questions and inquiries made by JHS employees via various communication vehicles. Ensures the accurate and timely resolution of inquiries and processing of various HR systems actions needed to support the employee life cycle. Accountable for providing people focused, detail-oriented collaborative approach to increase employee engagement and HR brand. Responsible for maintaining and assessing confidential official employee record. The HR Generalist will produce Photo Identification badges and fingerprinting for all JHS new hires and internal employees, in accordance with established policies and procedures. Continually seeks to stay current on company policies, organizational changes, and HR best practices. This position will act in a confidential capacity and may be involved directly or indirectly around confidential management decisions. Provides consultative and systems support in all areas of Human Resources including Total Rewards, Benefits, Wellness, HRIS, Employee Engagement and Personnel Records. Acts as knowledgeable first point of contact for HR inquiries made by internal and external employee customers, responding with a highest level of CARE customer service, professionalism and promptness. Serves as a resource, technical adviser and change champion to all employees and facility HR team members. Enables others to electronically complete HR systems actions, collaborates with HR specialties and business partners to gain support when needed to ensure the highest standard of HR employee experience. Photographs, obtains fingerprints and distributes employee identification badges of all PHT/JHS new hires and internal employees based on regulatory requirements. Accurately enters fingerprint images into the Automated Fingerprint Identification system (AFIS) verifying data is correct for transition. Supports the Talent Acquisition team in new hire onboarding coordination to ensure a successful onboarding experience. Assists employees with Total Rewards Benefits related inquiries and is actively vested in promoting numerous employee benefits offered. Assists with annual open enrollment for health and welfare plans in assigned area(s). Effectively and efficiently accomplishes all HR systems requests, performance review technical support, and profile/file management execution (on/offsite) in accordance with established policies and procedures for internal use, hearings, subpoenas and public records requests utilized by the Public Health Trust (PHT). Preserves accurate maintenance of employee separations/termination files, pay deductions, check distributions, and other related personnel action forms. Accurately maintains office photo and fingerprinting system, documents daily log of fingerprint activity, performs fingerprint image quality control, and signs appropriate documents as required to electronically transmits Level all fingerprints. Is part of the organizational continuous improvement changes to identify and remove workflow obstacles and identify process improvement opportunities. Continually seek to stay current on company policies, procedures and organizational changes. Demonstrates commitment to protection of privacy for all confidential employee data and information. Assists in other areas of the HR Division as required, completing special projects and ensuring collaborative CARE service to all employee customers. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. Generally requires 1 to 5 years of HR related experience and 3 to 5 years in customer service oriented role, preferably with a technical scope. Bachelor's degree in related field is required. Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Valid license or certification is required as needed, based on the job or specialty. Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).
The Human Resource (HR) Generalist for the Jackson HR Connect hub is responsible for role modeling the CARE value as they provide information and technical support to the Jackson Health System (JHS) employees on a wide variety of HR activities and initiatives. The HR Generalist operates as a knowledgeable point of contact for HR questions and inquiries made by JHS employees via various communication vehicles. Ensures the accurate and timely resolution of inquiries and processing of various HR systems actions needed to support the employee life cycle. Accountable for providing people focused, detail-oriented collaborative approach to increase employee engagement and HR brand. Responsible for maintaining and assessing confidential official employee record. The HR Generalist will produce Photo Identification badges and fingerprinting for all JHS new hires and internal employees, in accordance with established policies and procedures. Continually seeks to stay current on company policies, organizational changes, and HR best practices. This position will act in a confidential capacity and may be involved directly or indirectly around confidential management decisions. Provides consultative and systems support in all areas of Human Resources including Total Rewards, Benefits, Wellness, HRIS, Employee Engagement and Personnel Records. Acts as knowledgeable first point of contact for HR inquiries made by internal and external employee customers, responding with a highest level of CARE customer service, professionalism and promptness. Serves as a resource, technical adviser and change champion to all employees and facility HR team members. Enables others to electronically complete HR systems actions, collaborates with HR specialties and business partners to gain support when needed to ensure the highest standard of HR employee experience. Photographs, obtains fingerprints and distributes employee identification badges of all PHT/JHS new hires and internal employees based on regulatory requirements. Accurately enters fingerprint images into the Automated Fingerprint Identification system (AFIS) verifying data is correct for transition. Supports the Talent Acquisition team in new hire onboarding coordination to ensure a successful onboarding experience. Assists employees with Total Rewards Benefits related inquiries and is actively vested in promoting numerous employee benefits offered. Assists with annual open enrollment for health and welfare plans in assigned area(s). Effectively and efficiently accomplishes all HR systems requests, performance review technical support, and profile/file management execution (on/offsite) in accordance with established policies and procedures for internal use, hearings, subpoenas and public records requests utilized by the Public Health Trust (PHT). Preserves accurate maintenance of employee separations/termination files, pay deductions, check distributions, and other related personnel action forms. Accurately maintains office photo and fingerprinting system, documents daily log of fingerprint activity, performs fingerprint image quality control, and signs appropriate documents as required to electronically transmits Level all fingerprints. Is part of the organizational continuous improvement changes to identify and remove workflow obstacles and identify process improvement opportunities. Continually seek to stay current on company policies, procedures and organizational changes. Demonstrates commitment to protection of privacy for all confidential employee data and information. Assists in other areas of the HR Division as required, completing special projects and ensuring collaborative CARE service to all employee customers. Demonstrates behaviors of service excellence and CARE values (Compassion, Accountability, Respect and Expertise). Performs all other related job duties as assigned. Generally requires 1 to 5 years of HR related experience and 3 to 5 years in customer service oriented role, preferably with a technical scope. Bachelor's degree in related field is required. Ability to analyze, organize and prioritize work accurately while meeting multiple deadlines. Ability to communicate effectively in both oral and written form. Ability to handle difficult and stressful situations with critical thinking and professional composure. Ability to understand and follow instructions. Ability to exercise sound and independent judgment. Knowledge and skill in use of job appropriate technology and software applications. Valid license or certification is required as needed, based on the job or specialty. Physical Requirements - Job function is sedentary in nature and requires sitting for extended periods of time. Function may require frequent standing or walking. Must be able to lift or carry objects weighing up to 20 pounds. Jobs in this group are required to have close visual acuity to perform activities such as: extended use of computers, preparing and analyzing data and analytics, and other components of a typical office environment. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC). Environmental Conditions - Jobs in this group are required to function in a fast paced environment with occasional high pressure or emergent and stressful situations. Frequent interaction with a diverse population including team members, providers, patients, insurance companies and other members of the public. Function is subject to inside environmental conditions, with occasional outdoor exposures. Possible exposure to various environments such as: communicable diseases, toxic substances, medicinal preparations and other conditions common to a hospital and medical office environment. May wear Personal Protective Equipment (PPE) such as gloves or a mask when exposed to hospital environment outside of office. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions. Additional information and provision requests for reasonable accommodation will be provided by the home unit/department in collaboration with the Reasonable Accommodations Committee (RAC).