Brigham and Women's Hospital is hiring: Unit Secretary Faulkner in Boston

Join our team as a Unit Secretary at Brigham and Women's Hospital.

We are seeking a highly skilled and compassionate Unit Secretary to join our team at Brigham and Women's Faulkner Hospital. As a Unit Secretary, you will be responsible for providing exceptional support to our nursing team and ensuring the smooth operation of our unit.

Job Summary

Under the supervision of the Nursing Director, the Unit Secretary performs a wide range of secretarial duties and coordinates unit/floor procedure to ensure professional and efficient operation of the department in providing quality patient care. This includes answering unit phones, collaborating with health care team members and other departments, scheduling patient tests and appointments, maintaining all medical records, and coordinating discharges, transfers, and admissions.

Responsibilities

• Demonstrate the knowledge and skills necessary to provide indirect patient family centered care appropriate to the age of the patients served on assigned unit.
• Receive and respond to needs of patients and family members.
• Maintain a safe environment and intervene appropriately.
• Identify and initiate appropriate follow-up for any safety issue.
• Ensure patient and family member’s needs and expectations are met in a timely and caring manner.
• Maintain the C.A.R.E. standards with focus on communication, appearance, and respect.

Qualifications

• High School Diploma or Equivalent required, Associate's Degree preferred.
• Experience in medical, customer service setting 1-2 years preferred.
• Knowledge of Medical Terminology preferred.
• Computer knowledge of Microsoft Office strongly preferred.

Working Conditions

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs

EEO Statement

Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.