Unit Secretary Job at 2810 Brigham and Women's Faulkner Hospital, Inc. in Boston

Site: Brigham and Women's Faulkner Hospital, Inc. Mass General Brigham relies on a wide range of professionals to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service.

Unit Secretary per diem needs in Emergency Department. Under the supervision of the Nursing Director and as a member of the Unit Based Patient Care Team, the unit secretary performs a wide range of secretarial duties and coordinates unit/floor procedure to ensure professional and efficient operation of the department in providing quality patient care.

Responsibilities

• Answers unit phones, collaborates with health care team members and other departments, schedules patient tests and appointments, maintains all medical records, initiates and tracks unit requests, coordinates discharges, transfers, and admissions.
• Demonstrates the knowledge and skills necessary to provide indirect patient family centered care appropriate to the age of the patients served on assigned unit.
• Receives visitors and responds to needs of patients and family members.

Essential Functions

• Provision of a Safe Environment: Assists in maintaining a safe environment and intervenes appropriately.
• Service: Ensures patient and family member’s needs and expectations are met in a timely and caring manner.
• Organizational Ethics: Maintains and promotes the mission and values of the organization.
• Management of Resources/supplies and unit based needs: Orders, expedites and distributes unit, clerical and patient care supplies as directed by the Nursing Director.

Qualifications

• High School Diploma or Equivalent required and Associate's Degree preferred.
• Experience in medical, customer service setting 1-2 years preferred.
• Knowledge of Medical Terminology preferred.
• Computer knowledge of Microsoft Office strongly.

EEO Statement: Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.