Alexandria Real Estate Equities, Inc
Coordinator - Community Development
Alexandria Real Estate Equities, Inc, Palo Alto, California, United States, 94306
Coordinator - Community Development
Location
Palo Alto, CA Job Function
Operations Employment Status
Regular, Full-Time, Non-Exempt Alexandria LaunchLabs, created by Alexandria, the pioneer of mission-critical Labspace real estate, is the premier startup platform purpose-built to accelerate the growth of transformative early-stage life science companies and empower the advancement of groundbreaking discoveries within Alexandria’s ecosystems in New York City, Cambridge, Research Triangle, Seattle, and Stanford Research Park. Primarily based at the Alexandria Center for Life Science – Stanford Research Park, the Coordinator – Community Development will have the primary responsibilities of coordinating the day-to-day operations of and member/tenant support at Alexandria LaunchLabs in the San Francisco Bay Area region and will contribute to a range of Alexandria’s Life Science Team’s strategic and corporate projects. Essential Duties and Responsibilities:
Provide exceptional community-building service and customer service for member companies of Alexandria LaunchLabs, regarding the following laboratory and site operational needs: Community Development
Serve as point person who will conceive of, organize, and implement value-driven social programming and events to foster a vibrant and collaborative community. Support the Site Head and the Laboratory Operations Director in conceiving of, organizing, and implementing value-driven educational and scientific programming, as well as professional development events. Research potential companies and individuals to include in strategic programming events. Assist with developing and maintaining a list of key stakeholders in the Stanford University academic and industrial life science ecosystem. Gather and maintain a list of Stanford University and local ecosystem events that address and/or support life science entrepreneurship. Community Administration
Assist the Site Head and the Laboratory Operations Director in their daily roles. Foster a vibrant and collaborative LaunchLabs community through curating and delivering customer-oriented services. Work closely with the Site Head and the Laboratory Operations Director to organize and deliver programs, including member orientations, lab user meetings, equipment trainings, town halls, and similar meetings. Draft and publicize community communications, e.g., new member announcements, launch sessions, and all other building communications. Maintain, track, and manage certificates of insurance for all members/tenants, vendors, and contractors. Oversee and track completion of onboarding tasks for all new member companies and their personnel, including portal registration, security keycard distribution, and welcome package, email, and materials distribution, as well as orientations/trainings. Oversee and track completion of offboarding tasks for exiting member companies, and coordinate reset of space, including security deactivation, cleaning, and repairs. Monitor and triage member/tenant requests, including guest registration, facilities issues, and others as needed. Liaise with Alexandria-associated teams and external vendors to resolve on-site issues, including Security, Asset Services, Building Maintenance, and copier/courier and AV/IT. Provide weekly updates to the Asset Services Team on noteworthy issues. Code and submit invoices for Asset Director approval as needed. Serve as primary contact for on-site Security, Building Maintenance, and day porters as needed during working hours to oversee general site operations, including package management, facilities request triaging, and organizing, stocking, and maintaining office and kitchen supplies. Scientific Amenities
Support the Laboratory Operations Director with the day-to-day management of Alexandria-owned and on-loan lab equipment. Work closely with the Laboratory Operations Director to implement and enforce standard operating procedures and programs for laboratory safety, safety training, chemical inventories, laboratory audits, laboratory operational permits, hazardous waste disposal, and accurate and up-to-date records maintenance on all training, permits, and incidents. Ordering, organizing, maintaining, and stocking lab supplies and lab gases. Assist as lab operational backup to the Laboratory Operations Director on daily tasks. Establish lab sustainability initiatives and educate members/tenants on existing programs. Coordinate with vendors on strategic offerings. Qualifications and Experience:
Bachelor’s degree required. At least 3 years of combined experience in working in a science-related organization or laboratory space, preferably in a collaborative or shared working environment, and working in a customer-facing role. Experience with both academic research and early-stage industry science. Experience with fostering a team and building community. Strong customer service mindset and verbal and written communication skills to interact with individuals at all levels. Strong ability to be detail oriented and highly organized and to work independently. Ability to work in a fast-paced environment, multi-task, and prioritize tasks effectively. Experience and interest in life science business and laboratory operations. This role will be based in Palo Alto but require 1 day / week at South San Francisco location. The expected base hourly wage range for this position is $31.25 to $40.87 USD hourly, plus annual discretionary bonus. Alexandria offers industry-leading and comprehensive benefits, including 100% company-paid premiums for top-tier health, dental, and vision plan, generous 401(k) profit sharing plan, significant paid time off and holiday time, paid parental leave, generous rewards and recognitions, and more. Alexandria Real Estate Equities, Inc. is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance.
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Palo Alto, CA Job Function
Operations Employment Status
Regular, Full-Time, Non-Exempt Alexandria LaunchLabs, created by Alexandria, the pioneer of mission-critical Labspace real estate, is the premier startup platform purpose-built to accelerate the growth of transformative early-stage life science companies and empower the advancement of groundbreaking discoveries within Alexandria’s ecosystems in New York City, Cambridge, Research Triangle, Seattle, and Stanford Research Park. Primarily based at the Alexandria Center for Life Science – Stanford Research Park, the Coordinator – Community Development will have the primary responsibilities of coordinating the day-to-day operations of and member/tenant support at Alexandria LaunchLabs in the San Francisco Bay Area region and will contribute to a range of Alexandria’s Life Science Team’s strategic and corporate projects. Essential Duties and Responsibilities:
Provide exceptional community-building service and customer service for member companies of Alexandria LaunchLabs, regarding the following laboratory and site operational needs: Community Development
Serve as point person who will conceive of, organize, and implement value-driven social programming and events to foster a vibrant and collaborative community. Support the Site Head and the Laboratory Operations Director in conceiving of, organizing, and implementing value-driven educational and scientific programming, as well as professional development events. Research potential companies and individuals to include in strategic programming events. Assist with developing and maintaining a list of key stakeholders in the Stanford University academic and industrial life science ecosystem. Gather and maintain a list of Stanford University and local ecosystem events that address and/or support life science entrepreneurship. Community Administration
Assist the Site Head and the Laboratory Operations Director in their daily roles. Foster a vibrant and collaborative LaunchLabs community through curating and delivering customer-oriented services. Work closely with the Site Head and the Laboratory Operations Director to organize and deliver programs, including member orientations, lab user meetings, equipment trainings, town halls, and similar meetings. Draft and publicize community communications, e.g., new member announcements, launch sessions, and all other building communications. Maintain, track, and manage certificates of insurance for all members/tenants, vendors, and contractors. Oversee and track completion of onboarding tasks for all new member companies and their personnel, including portal registration, security keycard distribution, and welcome package, email, and materials distribution, as well as orientations/trainings. Oversee and track completion of offboarding tasks for exiting member companies, and coordinate reset of space, including security deactivation, cleaning, and repairs. Monitor and triage member/tenant requests, including guest registration, facilities issues, and others as needed. Liaise with Alexandria-associated teams and external vendors to resolve on-site issues, including Security, Asset Services, Building Maintenance, and copier/courier and AV/IT. Provide weekly updates to the Asset Services Team on noteworthy issues. Code and submit invoices for Asset Director approval as needed. Serve as primary contact for on-site Security, Building Maintenance, and day porters as needed during working hours to oversee general site operations, including package management, facilities request triaging, and organizing, stocking, and maintaining office and kitchen supplies. Scientific Amenities
Support the Laboratory Operations Director with the day-to-day management of Alexandria-owned and on-loan lab equipment. Work closely with the Laboratory Operations Director to implement and enforce standard operating procedures and programs for laboratory safety, safety training, chemical inventories, laboratory audits, laboratory operational permits, hazardous waste disposal, and accurate and up-to-date records maintenance on all training, permits, and incidents. Ordering, organizing, maintaining, and stocking lab supplies and lab gases. Assist as lab operational backup to the Laboratory Operations Director on daily tasks. Establish lab sustainability initiatives and educate members/tenants on existing programs. Coordinate with vendors on strategic offerings. Qualifications and Experience:
Bachelor’s degree required. At least 3 years of combined experience in working in a science-related organization or laboratory space, preferably in a collaborative or shared working environment, and working in a customer-facing role. Experience with both academic research and early-stage industry science. Experience with fostering a team and building community. Strong customer service mindset and verbal and written communication skills to interact with individuals at all levels. Strong ability to be detail oriented and highly organized and to work independently. Ability to work in a fast-paced environment, multi-task, and prioritize tasks effectively. Experience and interest in life science business and laboratory operations. This role will be based in Palo Alto but require 1 day / week at South San Francisco location. The expected base hourly wage range for this position is $31.25 to $40.87 USD hourly, plus annual discretionary bonus. Alexandria offers industry-leading and comprehensive benefits, including 100% company-paid premiums for top-tier health, dental, and vision plan, generous 401(k) profit sharing plan, significant paid time off and holiday time, paid parental leave, generous rewards and recognitions, and more. Alexandria Real Estate Equities, Inc. is an equal opportunity employer and considers all qualified applicants without regard to any characteristic protected under applicable federal, state, and/or local law or ordinance.
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