Hames Corporation
Front-End Clerk - Sea Mart Quality Foods (Mornings)
Hames Corporation, Sitka, Alaska, United States, 99835
HAMES CORPORATION and its affiliated and subsidiary companies - Sitka/Ketchikan Alaska
The spirit of Alaska isn't just in our store; it's in our DNA. Forged by independence, furthered by hard work, and rooted in a legacy dating back to 1949 when Clarence and Hopewell Rands opened in Sitka. While much has changed, our commitment to our customers and community remains. Today, Hames Corporation is a fourth-generation family-owned business, serving as the region's leading grocer and a community hub supporting local charities, sports, education, arts, and relief efforts for natural disasters. We invest in our employees and empower them to excel, because at Hames, we're a family.
Our employees are part of our extended family, united by the goal of delivering exceptional service. We offer competitive pay, good benefits, and flexibility, encouraging our team to go above and beyond for our customers. Alaska's natural resources include its people, and at Hames, we celebrate that human resource.
Purpose:
The
Front-End Clerk
position offers the opportunity to provide superior customer service through responding to inquiries, supporting shoppers, promoting our loyalty program, processing sales and returns, and resolving complaints. Success in this role requires a caring individual committed to making each customer's experience positive. If this describes you, we invite you to join our team and help us deliver the friendliest, most upbeat service to our community. Duties and Responsibilities: Maintain punctual and regular attendance. Arrive on time and leave as scheduled unless directed otherwise. Work overtime as needed. Dress according to company policy, including uniform, name badge, and hat or apron. Follow all company policies, safety, security, and health regulations. Provide the best customer service possible. Avoid gum and mobile device use while in check lanes. Greet all customers within 10 feet and offer prompt, courteous assistance. Be attentive, making eye contact and listening to customer needs. Follow the 'three-deep' rule; call for backup when lines exceed two customers. Ask customers if they need anything else during checkout. Prioritize customer needs and support the store's service goals. Stand at the register for the duration of your shift. Operate the cash register and handle cash accurately. Recognize various produce types and differentiate between similar products. Lift, pull, push, and rotate merchandise weighing up to 50 lbs. Check prices and locate items efficiently. Scan products accurately and process transactions error-free. Promote charitable promotions to customers. Handle all forms of payment per company guidelines. Provide correct change and handle damaged or returned products properly. Bag orders safely and efficiently, segregating items as needed. Follow shrink guidelines and maintain logs for scanned/mis-priced items. Remain alert for suspicious activity. Adhere to safety policies and report equipment issues. Keep work areas clean, organized, and safe. Attend scheduled meetings and participate in training. Mentor new cashiers as directed. Maintain professional behavior and complete tasks ethically and promptly. Collaborate with team members and stay productive during idle times. Perform additional duties as assigned by supervisors. Physical and General Requirements: Ability to interact positively with customers and staff. Strong people skills for a fast-paced environment. Problem-solving skills under stress, with limited standards. Availability for early mornings, nights, weekends, and holidays. Ability to stand, walk, bend, climb stairs, and lift up to 25 lbs regularly, 50 lbs occasionally. Proficiency in English reading, writing, speaking, and comprehension. Good hearing and verbal communication skills. Visual acuity for pricing and scanning tasks. Basic math skills for transactions and balancing cash. Ability to work with various products and tolerate dust and cleaning agents. Capability to work in different temperatures when needed. Work Environment: The environment is primarily climate-controlled retail space, with occasional outdoor exposure during adverse weather conditions. Disclaimer:
The above describes the general responsibilities and requirements for this position and is not exhaustive. To complete your application, please prepare two professional references who can speak to your skills, experience, and work ethic.
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Front-End Clerk
position offers the opportunity to provide superior customer service through responding to inquiries, supporting shoppers, promoting our loyalty program, processing sales and returns, and resolving complaints. Success in this role requires a caring individual committed to making each customer's experience positive. If this describes you, we invite you to join our team and help us deliver the friendliest, most upbeat service to our community. Duties and Responsibilities: Maintain punctual and regular attendance. Arrive on time and leave as scheduled unless directed otherwise. Work overtime as needed. Dress according to company policy, including uniform, name badge, and hat or apron. Follow all company policies, safety, security, and health regulations. Provide the best customer service possible. Avoid gum and mobile device use while in check lanes. Greet all customers within 10 feet and offer prompt, courteous assistance. Be attentive, making eye contact and listening to customer needs. Follow the 'three-deep' rule; call for backup when lines exceed two customers. Ask customers if they need anything else during checkout. Prioritize customer needs and support the store's service goals. Stand at the register for the duration of your shift. Operate the cash register and handle cash accurately. Recognize various produce types and differentiate between similar products. Lift, pull, push, and rotate merchandise weighing up to 50 lbs. Check prices and locate items efficiently. Scan products accurately and process transactions error-free. Promote charitable promotions to customers. Handle all forms of payment per company guidelines. Provide correct change and handle damaged or returned products properly. Bag orders safely and efficiently, segregating items as needed. Follow shrink guidelines and maintain logs for scanned/mis-priced items. Remain alert for suspicious activity. Adhere to safety policies and report equipment issues. Keep work areas clean, organized, and safe. Attend scheduled meetings and participate in training. Mentor new cashiers as directed. Maintain professional behavior and complete tasks ethically and promptly. Collaborate with team members and stay productive during idle times. Perform additional duties as assigned by supervisors. Physical and General Requirements: Ability to interact positively with customers and staff. Strong people skills for a fast-paced environment. Problem-solving skills under stress, with limited standards. Availability for early mornings, nights, weekends, and holidays. Ability to stand, walk, bend, climb stairs, and lift up to 25 lbs regularly, 50 lbs occasionally. Proficiency in English reading, writing, speaking, and comprehension. Good hearing and verbal communication skills. Visual acuity for pricing and scanning tasks. Basic math skills for transactions and balancing cash. Ability to work with various products and tolerate dust and cleaning agents. Capability to work in different temperatures when needed. Work Environment: The environment is primarily climate-controlled retail space, with occasional outdoor exposure during adverse weather conditions. Disclaimer:
The above describes the general responsibilities and requirements for this position and is not exhaustive. To complete your application, please prepare two professional references who can speak to your skills, experience, and work ethic.
#J-18808-Ljbffr