Sherwin-Williams
As a Retail Store Associate, your role is crucial in providing exceptional service to our wholesale and retail customers. You will engage with customers to understand their needs, answer any questions about Sherwin-Williams products, and recommend the best solutions to meet those needs. Your responsibilities also include promptly addressing customer concerns to ensure maximum satisfaction, staying informed about product features, and maintaining the store’s visual and quality standards. Additionally, you will work towards achieving and exceeding sales goals while delivering outstanding customer service.
The individual selected for this role will be expected to work at stores within 15 miles of Store #721352, located at: 8930 SW Old Tualatin Sherwood Rd. Tualatin, OR.
This is a part-time role with a competitive starting rate of $17.00/hr.
Some key duties include:
Ensuring high levels of customer satisfaction through exceptional sales service.
Assisting customers in person and over the phone to determine needs and present appropriate products and services.
Building productive trust relationships with our customers.
Processing sales transactions accurately and in accordance with company policies.
Achieving sales goals on a monthly, quarterly, and yearly basis.
Maintaining accurate work order files and formulas.
Pulling products from the sales floor or warehouse as necessary.
Tinting and mixing products to meet customer specifications.
Stocking shelves and setting up displays to enhance our product offerings.
Cleaning store equipment to maintain a professional environment.
Loading and unloading delivery trucks and assisting with deliveries when needed.
Keeping assigned areas well-stocked and presentable.
Staying knowledgeable about the products offered and discussing options with customers.
Complying with inventory control procedures.
Suggesting strategies to improve sales.
Minimum Requirements:
Must be at least eighteen (18) years of age.
Must be legally authorized to work in the country of employment without requiring sponsorship.
Must be able to read, write, comprehend, and communicate in English and Spanish.
Must have a valid, unrestricted Driver's License.
Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion with or without reasonable accommodation.
Must be willing to work scheduled hours, including evenings and weekends.
Preferred Qualifications:
High School diploma or GED.
At least one (1) year experience in retail or customer service.
Prior experience selling paint and related products.
Experience operating tinting and mixing equipment.
At Sherwin-Williams, we believe in empowering our employees through stability, growth opportunities, and a supportive community. Our employees are the strength behind our success, and we are committed to your well-being and career development.