The Jonus Group
Personal Lines Customer Service Representative
Job Summary
Seeking a dedicated and professional
Personal Lines Customer Service Representative
to join a small but dynamic team. This role offers the opportunity to work with a diverse book of business, including high-net-worth clients, in a supportive and flexible work environment.
Compensation Package
Salary Range : $55,000 - $65,000+ (depending on experience) Competitive benefits package, paid time off, professional development opportunities, etc. Responsibilities
As a Personal Lines CSR, you will be responsible for providing end-to-end servicing for clients, ensuring their needs are met with professionalism and efficiency. Key responsibilities include:
Managing client communications, including phone calls and emails, with a professional and courteous demeanor. Handling policy renewals, endorsements, billing inquiries, and other servicing tasks. Quoting new and renewal business as needed. Supporting high-net-worth clients and expanding the company's presence in this market segment. Utilizing QQ Catalyst software to manage client accounts and documentation. Qualifications/Requirements
To excel in this role, candidates should meet the following qualifications:
Licensing : Active Property & Casualty (P&C) license is required. Experience : Minimum of 1 year of experience in a similar role within the insurance industry. Technical Skills : Proficiency in QQ Catalyst or similar agency management software is preferred. Soft Skills : Strong professional communication skills. Solid product knowledge and ability to explain coverage options to clients. Excellent phone presence and customer service orientation. Ability to work collaboratively in a small team environment. Flexibility and adaptability to meet client and agency needs
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
#LI-RM8
Job Summary
Seeking a dedicated and professional
Personal Lines Customer Service Representative
to join a small but dynamic team. This role offers the opportunity to work with a diverse book of business, including high-net-worth clients, in a supportive and flexible work environment.
Compensation Package
Salary Range : $55,000 - $65,000+ (depending on experience) Competitive benefits package, paid time off, professional development opportunities, etc. Responsibilities
As a Personal Lines CSR, you will be responsible for providing end-to-end servicing for clients, ensuring their needs are met with professionalism and efficiency. Key responsibilities include:
Managing client communications, including phone calls and emails, with a professional and courteous demeanor. Handling policy renewals, endorsements, billing inquiries, and other servicing tasks. Quoting new and renewal business as needed. Supporting high-net-worth clients and expanding the company's presence in this market segment. Utilizing QQ Catalyst software to manage client accounts and documentation. Qualifications/Requirements
To excel in this role, candidates should meet the following qualifications:
Licensing : Active Property & Casualty (P&C) license is required. Experience : Minimum of 1 year of experience in a similar role within the insurance industry. Technical Skills : Proficiency in QQ Catalyst or similar agency management software is preferred. Soft Skills : Strong professional communication skills. Solid product knowledge and ability to explain coverage options to clients. Excellent phone presence and customer service orientation. Ability to work collaboratively in a small team environment. Flexibility and adaptability to meet client and agency needs
Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.
#LI-RM8