Zurich North America
AVP, General Liability Claims Manager
Zurich North America, Overland Park, Kansas, United States, 66213
Overview
Join to apply for the
AVP, General Liability Claims Manager
role at
Zurich North America . Zurich is currently looking for an AVP, General Liability Claims Manager. We’re seeking an inspiring and dynamic leader to guide and support a high-performing team of Managers and Claims Professionals within our General Liability Specialty Team. In this pivotal role, you’ll oversee claim operations across Captives, Excess & Surplus, Direct Markets, and Multinational programs. This leader will partner with other AVPs within the line of business to help develop, support and drive key initiatives and strategies. They will also work on National Projects on behalf of the line of business and serve as a subject matter expert to the underwriting team regarding product developments or enhancements to provide support and guidance and ensure compliance with regulatory policies. The successful candidate will coordinate the work activities of the team and have responsibility for performance, development and coaching of staff to maximize contributions and drive employee development and operational improvements. This position has clear and distinct accountability for business results and manages internal and external customer relationships. At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. The ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. The selected candidate will be able to report to one of the following North American Claims offices on a hybrid work schedule: Parsippany, NJ; New York, NY; Dallas, TX; Atlanta, GA; Omaha, NE, Overland Park, KS; Gold River, CA or Schaumburg, IL. Location : Hybrid across multiple North American offices. Schedule: Full Time. Remote Working: Hybrid. Employment Sponsorship Offered: No. Responsibilities
Lead and support a high-performing team of Managers and Claims Professionals within the General Liability Specialty Team. Oversee claim operations across Captives, Excess & Surplus, Direct Markets, and Multinational programs. Partner with other AVPs to develop, support and drive key initiatives and strategies. Work on National Projects on behalf of the line of business. Serve as a subject matter expert to underwriting on product developments or enhancements to ensure regulatory compliance. Coordinate work activities of the team and manage performance, development and coaching of staff to maximize contributions and drive operational improvements. Maintain accountability for business results and manage internal and external customer relationships. Location and Schedule
Hybrid schedule with eligibility to work from one of these offices: Parsippany, NJ; New York, NY; Dallas, TX; Atlanta, GA; Omaha, NE; Overland Park, KS; Gold River, CA; Schaumburg, IL. Basic Qualifications
Juris Doctor and 8 or more years of experience in the Claims area OR Bachelor’s Degree and 9 or more years of experience in the Claims area OR High School Diploma or Equivalent and 11 or more years of experience in the Claims area AND 3 or more years of management experience Customer service experience Experience with Microsoft Office Knowledge of insurance legal statutes and procedures Travel 25% or more Preferred Qualifications
Expertise in Primary General Liability Claims, Captives, Excess & Surplus, Direct Markets, and Multinational Programs Experience with leading leaders Experience with change management tools/methodologies Strong strategic thinking and problem-solving abilities Ability to build strong relationships and establish rapport Successful implementation of process changes Negotiation experience Experience collaborating across work groups In-depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment Excellent communication skills Analytical skills Advanced degree AIC SCLA CPCU Compensation and Benefits
compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. Zurich commits to providing a fair and reasonable compensation range. The proposed salary range for this position is $113,100.00 - $185,100.00, with short-term incentive bonus eligibility set at 20%. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. As an insurance company, Zurich is subject to 18 U.S. Code 1033. Equal Opportunity
Zuriki North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Additional Information
Location(s): AM - Atlanta, AM - Dallas, AM - Gold River, AM - New York, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No LinkedIn Recruiter Tag: Seniority level
Director Employment type
Full-time Job function
General Business Industries Insurance and Financial Services Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Join to apply for the
AVP, General Liability Claims Manager
role at
Zurich North America . Zurich is currently looking for an AVP, General Liability Claims Manager. We’re seeking an inspiring and dynamic leader to guide and support a high-performing team of Managers and Claims Professionals within our General Liability Specialty Team. In this pivotal role, you’ll oversee claim operations across Captives, Excess & Surplus, Direct Markets, and Multinational programs. This leader will partner with other AVPs within the line of business to help develop, support and drive key initiatives and strategies. They will also work on National Projects on behalf of the line of business and serve as a subject matter expert to the underwriting team regarding product developments or enhancements to provide support and guidance and ensure compliance with regulatory policies. The successful candidate will coordinate the work activities of the team and have responsibility for performance, development and coaching of staff to maximize contributions and drive employee development and operational improvements. This position has clear and distinct accountability for business results and manages internal and external customer relationships. At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. The ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. The selected candidate will be able to report to one of the following North American Claims offices on a hybrid work schedule: Parsippany, NJ; New York, NY; Dallas, TX; Atlanta, GA; Omaha, NE, Overland Park, KS; Gold River, CA or Schaumburg, IL. Location : Hybrid across multiple North American offices. Schedule: Full Time. Remote Working: Hybrid. Employment Sponsorship Offered: No. Responsibilities
Lead and support a high-performing team of Managers and Claims Professionals within the General Liability Specialty Team. Oversee claim operations across Captives, Excess & Surplus, Direct Markets, and Multinational programs. Partner with other AVPs to develop, support and drive key initiatives and strategies. Work on National Projects on behalf of the line of business. Serve as a subject matter expert to underwriting on product developments or enhancements to ensure regulatory compliance. Coordinate work activities of the team and manage performance, development and coaching of staff to maximize contributions and drive operational improvements. Maintain accountability for business results and manage internal and external customer relationships. Location and Schedule
Hybrid schedule with eligibility to work from one of these offices: Parsippany, NJ; New York, NY; Dallas, TX; Atlanta, GA; Omaha, NE; Overland Park, KS; Gold River, CA; Schaumburg, IL. Basic Qualifications
Juris Doctor and 8 or more years of experience in the Claims area OR Bachelor’s Degree and 9 or more years of experience in the Claims area OR High School Diploma or Equivalent and 11 or more years of experience in the Claims area AND 3 or more years of management experience Customer service experience Experience with Microsoft Office Knowledge of insurance legal statutes and procedures Travel 25% or more Preferred Qualifications
Expertise in Primary General Liability Claims, Captives, Excess & Surplus, Direct Markets, and Multinational Programs Experience with leading leaders Experience with change management tools/methodologies Strong strategic thinking and problem-solving abilities Ability to build strong relationships and establish rapport Successful implementation of process changes Negotiation experience Experience collaborating across work groups In-depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment Excellent communication skills Analytical skills Advanced degree AIC SCLA CPCU Compensation and Benefits
compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. Zurich commits to providing a fair and reasonable compensation range. The proposed salary range for this position is $113,100.00 - $185,100.00, with short-term incentive bonus eligibility set at 20%. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. As an insurance company, Zurich is subject to 18 U.S. Code 1033. Equal Opportunity
Zuriki North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Additional Information
Location(s): AM - Atlanta, AM - Dallas, AM - Gold River, AM - New York, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No LinkedIn Recruiter Tag: Seniority level
Director Employment type
Full-time Job function
General Business Industries Insurance and Financial Services Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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