Zurich North America
Overview
AVP, General Liability Claims Manager role at Zurich North America. We’re seeking an inspiring and dynamic leader to guide and support a high-performing team of Managers and Claims Professionals within our General Liability Specialty Team. In this pivotal role, you’ll oversee claim operations across Captives, Excess & Surplus, Direct Markets, and Multinational programs. This leader will partner with the other AVPs within the line of business to help develop, support and drive key initiatives and strategies. They will also work on National Projects on behalf of the line of business and serve as a subject matter expert to the underwriting team regarding product developments or enhancements to provide support and guidance and ensure compliance with regulatory policies. The successful candidate will coordinate the work activities of the team and has responsibility for performance, development and coaching of staff to maximize contributions and drive employee development and operational improvements. This position has clear and distinct accountability for business results and manages internal and external customer relationships. Responsibilities
Coordinate the work activities of the team and manage performance, development and coaching of staff to maximize contributions and drive employee development and operational improvements. Oversee claim operations across Captives, Excess & Surplus, Direct Markets, and Multinational programs. Partner with other AVPs within the line of business to develop, support and drive key initiatives and strategies. Work on National Projects on behalf of the line of business and serve as a subject matter expert to the underwriting team regarding product developments or enhancements to provide support and guidance and ensure regulatory compliance. Maintain clear accountability for business results and manage internal and external customer relationships. Hybrid Work Model and Locations
Zurich North America Claims emphasizes flexibility with a hybrid work model. The selected candidate will report to one of the following North American Claims offices on a hybrid schedule: Parsippany, NJ; New York, NY; Dallas, TX; Atlanta, GA; Omaha, NE; Overland Park, KS; Gold River, CA; or Schaumburg, IL. Occasional in-office attendance should be expected. Basic Qualifications
Juris Doctor and 8 or more years of experience in the Claims area OR Bachelor’s Degree and 9 or more years of experience in the Claims area OR High School Diploma or Equivalent and 11 or more years of experience in the Claims area AND 3 or more years of management experience Customer service experience Experience with Microsoft Office Knowledge of insurance legal statutes and procedures Travel 25% or more Preferred Qualifications
Expertise in Primary General Liability Claims, Captives, Excess & Surplus, Direct Markets, and Multinational Programs Experience with leading leaders Experience with change management tools/methodologies Strong strategic thinking and problem-solving abilities Ability to build strong relationships and establish rapport Successful implementation of process changes Negotiation experience Experience collaborating across work groups In-depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment Excellent communication skills Analytical Skills Advanced Degree AIC SCLA CPCU Compensation and Benefits
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. The proposed salary range for this position is $113,100.00 - $185,100.00, with a short-term incentive bonus eligibility set at 20%. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. For more information about Total Rewards, please click here. Zurich is an equal opportunity employer and does not discriminate based on race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. A future with Zurich. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on experience, skills, and education. Additional Information
Location(s): AM - Atlanta, AM - Dallas, AM - Gold River, AM - New York, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No
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AVP, General Liability Claims Manager role at Zurich North America. We’re seeking an inspiring and dynamic leader to guide and support a high-performing team of Managers and Claims Professionals within our General Liability Specialty Team. In this pivotal role, you’ll oversee claim operations across Captives, Excess & Surplus, Direct Markets, and Multinational programs. This leader will partner with the other AVPs within the line of business to help develop, support and drive key initiatives and strategies. They will also work on National Projects on behalf of the line of business and serve as a subject matter expert to the underwriting team regarding product developments or enhancements to provide support and guidance and ensure compliance with regulatory policies. The successful candidate will coordinate the work activities of the team and has responsibility for performance, development and coaching of staff to maximize contributions and drive employee development and operational improvements. This position has clear and distinct accountability for business results and manages internal and external customer relationships. Responsibilities
Coordinate the work activities of the team and manage performance, development and coaching of staff to maximize contributions and drive employee development and operational improvements. Oversee claim operations across Captives, Excess & Surplus, Direct Markets, and Multinational programs. Partner with other AVPs within the line of business to develop, support and drive key initiatives and strategies. Work on National Projects on behalf of the line of business and serve as a subject matter expert to the underwriting team regarding product developments or enhancements to provide support and guidance and ensure regulatory compliance. Maintain clear accountability for business results and manage internal and external customer relationships. Hybrid Work Model and Locations
Zurich North America Claims emphasizes flexibility with a hybrid work model. The selected candidate will report to one of the following North American Claims offices on a hybrid schedule: Parsippany, NJ; New York, NY; Dallas, TX; Atlanta, GA; Omaha, NE; Overland Park, KS; Gold River, CA; or Schaumburg, IL. Occasional in-office attendance should be expected. Basic Qualifications
Juris Doctor and 8 or more years of experience in the Claims area OR Bachelor’s Degree and 9 or more years of experience in the Claims area OR High School Diploma or Equivalent and 11 or more years of experience in the Claims area AND 3 or more years of management experience Customer service experience Experience with Microsoft Office Knowledge of insurance legal statutes and procedures Travel 25% or more Preferred Qualifications
Expertise in Primary General Liability Claims, Captives, Excess & Surplus, Direct Markets, and Multinational Programs Experience with leading leaders Experience with change management tools/methodologies Strong strategic thinking and problem-solving abilities Ability to build strong relationships and establish rapport Successful implementation of process changes Negotiation experience Experience collaborating across work groups In-depth knowledge of the insurance industry, claims and the insurance legal and regulatory environment Excellent communication skills Analytical Skills Advanced Degree AIC SCLA CPCU Compensation and Benefits
At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. The proposed salary range for this position is $113,100.00 - $185,100.00, with a short-term incentive bonus eligibility set at 20%. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. For more information about Total Rewards, please click here. Zurich is an equal opportunity employer and does not discriminate based on race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. A future with Zurich. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on experience, skills, and education. Additional Information
Location(s): AM - Atlanta, AM - Dallas, AM - Gold River, AM - New York, AM - Omaha, AM - Overland Park, AM - Parsippany, AM - Schaumburg Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No
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