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Inside Higher Ed

Parking Assistant (5335C), Parking & Transportation - 79717

Inside Higher Ed, San Francisco, California, United States, 94199

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Overview

Parking Assistant (5335C), Parking & Transportation - 79717 at Inside Higher Ed. About Berkeley

At the University of California, Berkeley , we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging makes it a special place for students, faculty and staff. We value diversity, equity and social justice and encourage alignment with our Guiding Values and Principles, Principles of Community, and Strategic Plan. Departmental Overview

UC Berkeley Parking & Transportation Department provides a full range of parking and transportation services, serving a diverse community of more than 35,000 students and 15,000 faculty and staff, and many visitors annually. The Attendant Parking Program assists UC permit holders by providing stack parking services in campus parking facilities. The Parking Assistant provides stack parking services to UC permit holders and campus visitors, greeting and assisting the campus community with their parking needs during weekday business hours. This role communicates with and redirects permit holders to alternate campus parking facilities as needed, delivering customer service. The Parking Assistant may support the Special Events Unit by assisting with parking control during special events and may perform light maintenance duties when not actively assisting customers.

Responsibilities

Under the supervision of the Attendant Parking Supervisor, stack park vehicles for UC Berkeley faculty, staff, and students at lots across campus. Maintain excellent customer service standards as outlined by department policies and procedures. Greet all drivers as they enter parking lots and direct drivers to open spaces. When all marked spaces are full, help drivers self-stack their vehicles. Issue ticket receipts after inspecting and documenting any prior vehicle damage. Write down the license plate, make of car and the exact location of where car is parked on valet ticket. Re-balance location of vehicles as marked spaces open. Tag keys and store in key box. Retrieve vehicles in a timely manner. Contact Attendant Parking Supervisor if all stacked vehicles have not been retrieved by the end of the work shift. May be directed to transport remaining vehicle keys to UC Police Department for after-hours distribution. May be asked to perform other parking duties such as working special events (e.g., football, basketball game days, commencements) as assigned.

Required Qualifications

Ability to see aspects of public relations in all facets of the job and understand the effects on the entire organization. Maintain good attendance. Possess good interpersonal and communication skills. Ability to deal diplomatically with the public and maintain a good public appearance. Demonstrated ability to assess problematic or emergency situations and plan and execute an appropriate solution based on established guidelines or policies. Ability to clearly and concisely express ideas using appropriate vocabulary. Ability to independently resolve issues within set policies and procedures. Knowledge of and/or ability to learn applicable geography to direct drivers to other campus parking lots and provide directions to nearby campus buildings. Ability to use available resources to solve problems. Physically able to stand for long periods. Possess and maintain a current valid California Driver's License and driving privileges (subject to DMV pull notice). Ability to operate security-related equipment and general office equipment. Ability to operate UC Permit holders vehicles while parking their vehicles.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. The budgeted hourly rate for this position is $25.00 per hour. This includes an appointment at Step 7, with a base rate of $23.71 per hour, plus an additional $1.29 per hour to reach the total starting salary of $25.00 per hour. This is a non-exempt, bi-weekly paid, full-time Career appointment eligible for UC benefits.

How to Apply

To apply, please submit your resume and cover letter.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

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