Monro, Inc.
Overview
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Assistant Automotive Store Manager
role at
Monro, Inc. . Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, New York, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 brands, supporting regional strength and community connections. Under the Monro banner, we are united as a team with a mission to provide high-quality tire and auto service in the industry. Destination Monro - Your Career is Here! Job Title and Details
Job Title:
Assistant Automotive Store Manager Pay range:
$15/hr to $19/hr, Based on Experience The Assistant Manager is a full-time, hourly position and is a key holder for the store. The role serves as the manager on duty (MOD) in the absence of the Store Manager or when demand requires it. The Assistant Manager assists in managing the operations of an automotive retail service and repair store to meet or exceed service standards and Monro’s performance and profitability goals. This position ensures teammates deliver exceptional 5 Star service to guests, communicate vehicle issues and solutions effectively, and consistently meet guest expectations for time and quality. Responsibilities
Schedule guest appointments for optimal technician utilization and timely completion of vehicle services/repairs Help achieve sales goals by informing and recommending tire and service products and promotions Attend to guest needs in sales, service, complaints, and adjustments Build guest relationships to maximize satisfaction, loyalty, and retention Assist technicians in conveying repair and service needs to guests Maintain store condition to Monro standards for cleanliness and guest readiness Assist with inventory management, including pulling tires and parts, unloading and stocking Provide direction and oversight to technicians and assist with services/repairs as needed Organize store workflow to optimize technician skill utilization and timely completion of services Adhere to company policies, governmental standards, environmental codes, and ANSI/OSHA safety standards Perform Store Manager functions as needed Perform other duties as assigned by supervisor Eligible for incentives and bonuses Minimum Qualifications
High school diploma or GED 2+ years of automotive and sales experience Valid Driver’s License Ability to work with hands overhead, stand for long periods, and lift up to 50 lbs Excellent communication skills and basic math to calculate figures, discounts, commissions, and percentages Guest and team-focused mindset Background checks may be conducted for positions with security and/or financial responsibilities; determinations based on nature of the crime, timing, relevance to the position, and legal requirements Preferred Qualifications
Automotive State Inspector License ASE Automotive Certifications Proven automotive or quick lube sales experience Leadership experience Additional Information
Benefits include performance-based incentives, paid vacation and holidays for full-time teammates Reimbursement for ASE Certifications and State Inspection Licenses where applicable 401(k) eligibility immediately upon hire Direct Deposit, employee discounts, healthcare, vision, and dental for full-time teammates Career advancement opportunities Equal Opportunity
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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Join to apply for the
Assistant Automotive Store Manager
role at
Monro, Inc. . Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in Rochester, New York, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 brands, supporting regional strength and community connections. Under the Monro banner, we are united as a team with a mission to provide high-quality tire and auto service in the industry. Destination Monro - Your Career is Here! Job Title and Details
Job Title:
Assistant Automotive Store Manager Pay range:
$15/hr to $19/hr, Based on Experience The Assistant Manager is a full-time, hourly position and is a key holder for the store. The role serves as the manager on duty (MOD) in the absence of the Store Manager or when demand requires it. The Assistant Manager assists in managing the operations of an automotive retail service and repair store to meet or exceed service standards and Monro’s performance and profitability goals. This position ensures teammates deliver exceptional 5 Star service to guests, communicate vehicle issues and solutions effectively, and consistently meet guest expectations for time and quality. Responsibilities
Schedule guest appointments for optimal technician utilization and timely completion of vehicle services/repairs Help achieve sales goals by informing and recommending tire and service products and promotions Attend to guest needs in sales, service, complaints, and adjustments Build guest relationships to maximize satisfaction, loyalty, and retention Assist technicians in conveying repair and service needs to guests Maintain store condition to Monro standards for cleanliness and guest readiness Assist with inventory management, including pulling tires and parts, unloading and stocking Provide direction and oversight to technicians and assist with services/repairs as needed Organize store workflow to optimize technician skill utilization and timely completion of services Adhere to company policies, governmental standards, environmental codes, and ANSI/OSHA safety standards Perform Store Manager functions as needed Perform other duties as assigned by supervisor Eligible for incentives and bonuses Minimum Qualifications
High school diploma or GED 2+ years of automotive and sales experience Valid Driver’s License Ability to work with hands overhead, stand for long periods, and lift up to 50 lbs Excellent communication skills and basic math to calculate figures, discounts, commissions, and percentages Guest and team-focused mindset Background checks may be conducted for positions with security and/or financial responsibilities; determinations based on nature of the crime, timing, relevance to the position, and legal requirements Preferred Qualifications
Automotive State Inspector License ASE Automotive Certifications Proven automotive or quick lube sales experience Leadership experience Additional Information
Benefits include performance-based incentives, paid vacation and holidays for full-time teammates Reimbursement for ASE Certifications and State Inspection Licenses where applicable 401(k) eligibility immediately upon hire Direct Deposit, employee discounts, healthcare, vision, and dental for full-time teammates Career advancement opportunities Equal Opportunity
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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