Visa
Manager, Talent Management & Development - Latin America & Caribbean
Visa, Miami, Florida, us, 33222
Overview
Are you a designer, builder, and change agent? Are you passionate about creating a high-performance growth culture? Are you motivated by a diverse and inclusive environment that unleashes the potential in everyone, everywhere? Come join the Talent team as we help write a new story for Visa and reimagine the world of work. The Latin America and Caribbean (LAC) Talent Management & Development team creates the insights, strategies & practices required to unlock the full potential of our teams and talent, and ensure we have the leadership needed for the future of Visa. This role is for a strong team player who is motivated by high visibility work that impacts how our people continuously develop and perform to high standards to achieve Visa’s organizational strategy and ongoing success. The LAC Manager of Performance & Development will play a critical role implementing solutions that drive high performance and growth at Visa. You will be responsible for flawlessly driving talent management processes in the LAC region, using tools and frameworks from the Global COE. By leveraging strategic thinking, collaboration, data driven insights, and stakeholder engagement, you will ensure that our performance management, development planning, and promotions practices align seamlessly with our organizational objectives, positioning Visa with a high performing workforce and strong people leadership practice. The LAC Regional Talent Management and Development Manager will report to the Regional Talent Management & Development Lead partnering closely with the Regional PBPs and PAs, I&D, and Talent Acquisition. Responsibilities
You will be accountable for supporting and driving a variety of Visa’s performance management and development processes, partnering closely with PBPs and PAs and ensuring leaders and employees are clear on the philosophy, purpose, process, tools and expectations for our enterprise talent cycle. You will act as primary point of contact and subject matter expert (SME) for processes and reporting details related to our core Talent Management practices (e.g. ERP, OKRs, AR, OTP, Succession Planning, etc.) You will take a client-first approach and enjoy working in a consultative way with key stakeholders across the People Team and business to integrate relevant talent practices and new initiatives seamlessly across the employee lifecycle. You will provide proactive communication and reactive support to PBPs and PAs across the region as they navigate talent management processes, systems and tools throughout the year. You will coordinate and maintain centralized tracking and calendaring of LAC regional talent discussions for annual review, promotions and OTP in alignment with broader global timelines, ensuring timely completion and open communication with global functions. You will run reports, conduct analysis, provide insights, build presentations and provide documentation of talent reviews, succession planning, talent cards, performance ratings, promotions decisions, and development plans for high-potential employees, leveraging consistent templates in preparation for roll-up reviews with our Leadership teams. You will also support running ad-hoc reports or creating talent presentations as required. You will engage with TM&D COE leaders to complete user testing and provide input on design enhancements to Talent Management & Development programs and practices, ensuring regional nuances and perspectives are being considered into our processes, analytics approaches, and systems. You will work closely with LAC Regional TM&D Lead to provide SME guidance, education, and change management to ensure quality execution and consistency of processes and programs from the global Talent Management & Development and Org Design teams. You will monitor and report on key talent metrics and analytics to assess adoption of TM&D solutions, evaluate effectiveness of programs and practices, and help inform opportunities for improvement across the region. You will design regional reports that reflect the outputs of the different talent processes and will define the key actions and metrics to increase accountability and measure progress. You will track progress in executive talent management offerings inclusive of coaching and executive assessments and follow up with PBPs and PAs to ensure career and development plans are in place and aligned with succession goals and talent review feedback. Qualifications
Basic Qualifications: 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6+ or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Professionally qualified, or equivalent, with typically 8+ years of professional experience, or equivalent combination of education and experience. Postgraduate coursework may be preferred. Experience in a global organization in the Global Talent Management COE, with strong knowledge of talent management practices. Strategic Planning – ability to develop and implement talent management strategies aligned with the organization’s objectives. Communication – excellent interpersonal and communication skills to influence at all levels. Analytical Skills – ability to analyze data and inform decisions with strong reporting skills. Change Management – ability to manage organizational change during transformation. Relationship Building – build strong relationships across a matrix organization with intercultural sensitivity. Personal attributes – self-directed, process oriented, with business acumen; able to manage multiple priorities; adaptable and eager to learn; championing diversity, equity, and inclusion. Other – English and Spanish fluency; Portuguese is a plus. Additional Information
Work Hours: Varies upon the needs of the department. Travel Requirements: 5-10% of the time. Mental/Physical Requirements: Office setting; ability to sit/stand, communicate in person and by phone, and use standard office equipment. EEO: Visa is an EEO Employer; qualified applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa may consider for employment qualified applicants with criminal histories in accordance with EEOC guidelines and local law. Salary information (U.S. applicants only):
The estimated salary range for a new hire into this position is 105,900.00 to 153,550.00 USD per year, may include incentive payments. Salary varies by knowledge, skills, experience, and location. This position may be eligible for bonus and equity. Visa offers a comprehensive benefits package.
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Are you a designer, builder, and change agent? Are you passionate about creating a high-performance growth culture? Are you motivated by a diverse and inclusive environment that unleashes the potential in everyone, everywhere? Come join the Talent team as we help write a new story for Visa and reimagine the world of work. The Latin America and Caribbean (LAC) Talent Management & Development team creates the insights, strategies & practices required to unlock the full potential of our teams and talent, and ensure we have the leadership needed for the future of Visa. This role is for a strong team player who is motivated by high visibility work that impacts how our people continuously develop and perform to high standards to achieve Visa’s organizational strategy and ongoing success. The LAC Manager of Performance & Development will play a critical role implementing solutions that drive high performance and growth at Visa. You will be responsible for flawlessly driving talent management processes in the LAC region, using tools and frameworks from the Global COE. By leveraging strategic thinking, collaboration, data driven insights, and stakeholder engagement, you will ensure that our performance management, development planning, and promotions practices align seamlessly with our organizational objectives, positioning Visa with a high performing workforce and strong people leadership practice. The LAC Regional Talent Management and Development Manager will report to the Regional Talent Management & Development Lead partnering closely with the Regional PBPs and PAs, I&D, and Talent Acquisition. Responsibilities
You will be accountable for supporting and driving a variety of Visa’s performance management and development processes, partnering closely with PBPs and PAs and ensuring leaders and employees are clear on the philosophy, purpose, process, tools and expectations for our enterprise talent cycle. You will act as primary point of contact and subject matter expert (SME) for processes and reporting details related to our core Talent Management practices (e.g. ERP, OKRs, AR, OTP, Succession Planning, etc.) You will take a client-first approach and enjoy working in a consultative way with key stakeholders across the People Team and business to integrate relevant talent practices and new initiatives seamlessly across the employee lifecycle. You will provide proactive communication and reactive support to PBPs and PAs across the region as they navigate talent management processes, systems and tools throughout the year. You will coordinate and maintain centralized tracking and calendaring of LAC regional talent discussions for annual review, promotions and OTP in alignment with broader global timelines, ensuring timely completion and open communication with global functions. You will run reports, conduct analysis, provide insights, build presentations and provide documentation of talent reviews, succession planning, talent cards, performance ratings, promotions decisions, and development plans for high-potential employees, leveraging consistent templates in preparation for roll-up reviews with our Leadership teams. You will also support running ad-hoc reports or creating talent presentations as required. You will engage with TM&D COE leaders to complete user testing and provide input on design enhancements to Talent Management & Development programs and practices, ensuring regional nuances and perspectives are being considered into our processes, analytics approaches, and systems. You will work closely with LAC Regional TM&D Lead to provide SME guidance, education, and change management to ensure quality execution and consistency of processes and programs from the global Talent Management & Development and Org Design teams. You will monitor and report on key talent metrics and analytics to assess adoption of TM&D solutions, evaluate effectiveness of programs and practices, and help inform opportunities for improvement across the region. You will design regional reports that reflect the outputs of the different talent processes and will define the key actions and metrics to increase accountability and measure progress. You will track progress in executive talent management offerings inclusive of coaching and executive assessments and follow up with PBPs and PAs to ensure career and development plans are in place and aligned with succession goals and talent review feedback. Qualifications
Basic Qualifications: 5 or more years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6+ or more years of work experience with a Bachelor’s Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Professionally qualified, or equivalent, with typically 8+ years of professional experience, or equivalent combination of education and experience. Postgraduate coursework may be preferred. Experience in a global organization in the Global Talent Management COE, with strong knowledge of talent management practices. Strategic Planning – ability to develop and implement talent management strategies aligned with the organization’s objectives. Communication – excellent interpersonal and communication skills to influence at all levels. Analytical Skills – ability to analyze data and inform decisions with strong reporting skills. Change Management – ability to manage organizational change during transformation. Relationship Building – build strong relationships across a matrix organization with intercultural sensitivity. Personal attributes – self-directed, process oriented, with business acumen; able to manage multiple priorities; adaptable and eager to learn; championing diversity, equity, and inclusion. Other – English and Spanish fluency; Portuguese is a plus. Additional Information
Work Hours: Varies upon the needs of the department. Travel Requirements: 5-10% of the time. Mental/Physical Requirements: Office setting; ability to sit/stand, communicate in person and by phone, and use standard office equipment. EEO: Visa is an EEO Employer; qualified applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa may consider for employment qualified applicants with criminal histories in accordance with EEOC guidelines and local law. Salary information (U.S. applicants only):
The estimated salary range for a new hire into this position is 105,900.00 to 153,550.00 USD per year, may include incentive payments. Salary varies by knowledge, skills, experience, and location. This position may be eligible for bonus and equity. Visa offers a comprehensive benefits package.
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