Project Manager (Non Technical)

Project Manager (Non Technical) Job Description The Washington Metropolitan Area Transit Authority's (WMATA's) Department of Operations is seeking a Project Manager (Non-Technical) to drive cross-functional projects within the department. This may include projects required to address corrective actions from oversight entities and to support safety improvement programs. The ideal candidate is experienced with project and stakeholder management, demonstrates the ability to develop project management plans, communications plans to support stakeholder alignment and engagement, and coordinating and reporting status updates to support timely high-quality delivery. MINIMUM QUALIFICATIONS Education Bachelor's Degree in Business Administration, Business Management or related field Experience Seven (7) years of progressively responsible experience analyzing business problems and coordinating business improvement projects in a large-scale organization Demonstrated experience in developing, managing, and implementing complex, high-profile projects and programs Certification/Licensure None Preferred Experience Experience with a transit organization or progressively responsible managerial experience in a highly visible organization in the public service sector Certification Six Sigma Process Improvement Certification Project Management Certification Responsibilities Conducts research and gathers data from various sources in response to inquiries from internal and external entities and keeps department leadership apprised on matters that may have an impact on the delivery of the department’s mission. Provides strategic support, guidance, and management for a broad range of projects to include program and policy assignments pertinent to the mission of the department. Ensures the existence and operation of management systems for the purpose of organizing data/information that facilitate the planning, development, direction, management, analysis and implementation of assigned project/programs within the specific department. Develops, monitors, and coordinates viable strategic activities and programs to enhance organizational management/development opportunities. ESSENTIAL FUNCTIONS Performs a wide range of project, programs and policy development duties, including conducting detailed issue and data analyses, framing recommendations and options for executive consideration, developing detailed project and program plans, leading project and program implementation efforts and assessing impacts and results. Oversees all aspects of a project over the entire project life-cycle. Sets deadlines, assigns responsibilities, monitors and summarizes progress of project in order to affirm a precise delivery timeframe. Develops in-depth familiarity with functional/business scope and project objectives. Develops, coordinates and monitors the implementation and effectiveness of viable strategic plans pertaining to assigned projects or programs. Reviews and responds or coordinates responses to high-profile, complex, and politically sensitive executive correspondence, including inquiries from federal, state, regional, and local government officials, Board of Directors, and the general public. Assists in the development, implementation and oversight of departmental policies, procedures and policy instructions, regulations, goals, long-range strategies, and outreach initiatives. Serves as liaison between offices within or outside of the department to ensure expeditious resolution to issues and provide necessary resources to appropriate customers. Develops, implements, and executes strategies, processes, and best practices which effectively address Authority-wide business goals. Responsible and accountable for developing and submitting a realistic and reasonable project budget and for issuing appropriate progress reports as required to record the project's advancements or delays. Responsible for cost allocation to appropriate projects and for the timely and accurate review and approval of applicable invoices. WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

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