Zendesk
Overview
Join us to apply for the
Manager, Enterprise Account Executive
role at
Zendesk . We are seeking an experienced Sales Manager with a growth and ownership mindset to lead a high-performing Enterprise sales team focused on acquiring new logos and maximizing revenue through cross-selling and upselling to existing customers. The ideal candidate will have a minimum of 10 years of B2B sales or solution engineering experience, including 5 years in sales management, and will help ensure achievement of significant revenue growth targets in a fast-paced, dynamic market. What You’ll Be Doing
Hire, coach, and lead a high-performing Enterprise sales team, motivating and empowering them to consistently meet and exceed quota. Drive sales growth through implementing new business opportunities and upsell/cross-sell strategies. Lead the team through complex sales cycles, large, multi-product deals, and layered decision making. Regularly analyze sales activities to help the team understand and leverage buying trends and patterns in the Enterprise market space. Conduct quarterly territory plan reviews with strategic guidance to increase market share in the Enterprise sector. Lead weekly forecast meetings, mentor direct reports on strategies to close deals, and report progress and challenges to senior leadership. Review top account plans quarterly and provide strategic recommendations for revenue growth. Drive the overall sales process and accountability to KPIs and sales stages. Maintain thorough knowledge of Zendesk solutions, stay current with the competitive landscape, and learn industry trends. Deliver QBR presentations to executives and refine strategy based on needs and future goals. Engage C-level executives, including onsite visits. What You Bring To The Role
BA/BS degree or equivalent experience. 10+ years of software sales experience, including 5+ years in Enterprise sales management, preferably in SaaS. Strong track record of achieving targets and quota; President’s club membership is a plus. Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concepts. Familiarity with value selling and experience running deal reviews through MEDDPICC. Ability to forecast accurately and drive pipeline development and management. Skilled at negotiating high-value ARR opportunities. Excellent presentation and listening skills; results-driven and self-directed. Ability to establish relationships with C-suite internally and externally. Experience attracting, hiring, and training new Account Executives. Entrepreneurial spirit, strong collaboration skills, and a drive for continuous growth. Familiarity with key sales tools such as Salesforce, Outreach, and Clari. Customer-facing travel required. The US annualized OTE range for this position is $257,000.00–$385,000.00 with a 50/50 base/commission pay mix. This range may vary by location and is subject to job-related capabilities and experience. The Intelligent Heart Of Customer Experience Zendesk software was built to bring calm to the world of customer service and today powers billions of conversations with brands you know and love. Zendesk is an equal opportunity employer and supports diversity, equity, and inclusion. We provide a hybrid work model with options to work remotely part of the week and in offices around the world. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, medical condition, disability, veteran status, or any other characteristic protected by law. If you require accommodations during the application process, please contact us. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Software Development
#J-18808-Ljbffr
Join us to apply for the
Manager, Enterprise Account Executive
role at
Zendesk . We are seeking an experienced Sales Manager with a growth and ownership mindset to lead a high-performing Enterprise sales team focused on acquiring new logos and maximizing revenue through cross-selling and upselling to existing customers. The ideal candidate will have a minimum of 10 years of B2B sales or solution engineering experience, including 5 years in sales management, and will help ensure achievement of significant revenue growth targets in a fast-paced, dynamic market. What You’ll Be Doing
Hire, coach, and lead a high-performing Enterprise sales team, motivating and empowering them to consistently meet and exceed quota. Drive sales growth through implementing new business opportunities and upsell/cross-sell strategies. Lead the team through complex sales cycles, large, multi-product deals, and layered decision making. Regularly analyze sales activities to help the team understand and leverage buying trends and patterns in the Enterprise market space. Conduct quarterly territory plan reviews with strategic guidance to increase market share in the Enterprise sector. Lead weekly forecast meetings, mentor direct reports on strategies to close deals, and report progress and challenges to senior leadership. Review top account plans quarterly and provide strategic recommendations for revenue growth. Drive the overall sales process and accountability to KPIs and sales stages. Maintain thorough knowledge of Zendesk solutions, stay current with the competitive landscape, and learn industry trends. Deliver QBR presentations to executives and refine strategy based on needs and future goals. Engage C-level executives, including onsite visits. What You Bring To The Role
BA/BS degree or equivalent experience. 10+ years of software sales experience, including 5+ years in Enterprise sales management, preferably in SaaS. Strong track record of achieving targets and quota; President’s club membership is a plus. Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concepts. Familiarity with value selling and experience running deal reviews through MEDDPICC. Ability to forecast accurately and drive pipeline development and management. Skilled at negotiating high-value ARR opportunities. Excellent presentation and listening skills; results-driven and self-directed. Ability to establish relationships with C-suite internally and externally. Experience attracting, hiring, and training new Account Executives. Entrepreneurial spirit, strong collaboration skills, and a drive for continuous growth. Familiarity with key sales tools such as Salesforce, Outreach, and Clari. Customer-facing travel required. The US annualized OTE range for this position is $257,000.00–$385,000.00 with a 50/50 base/commission pay mix. This range may vary by location and is subject to job-related capabilities and experience. The Intelligent Heart Of Customer Experience Zendesk software was built to bring calm to the world of customer service and today powers billions of conversations with brands you know and love. Zendesk is an equal opportunity employer and supports diversity, equity, and inclusion. We provide a hybrid work model with options to work remotely part of the week and in offices around the world. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, medical condition, disability, veteran status, or any other characteristic protected by law. If you require accommodations during the application process, please contact us. Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries: Software Development
#J-18808-Ljbffr