Overnight Stock Associate Job at Ross Stores, Inc. in Katy

Overview

Overnight Stock Associate at Ross Stores, Inc. The role focuses on ensuring a positive shopping experience for customers, maintaining merchandise presentation, and supporting store operations during overnight shifts.

Hours

7am start times (overnight shift details may vary by location; confirm with store leadership).

General Purpose

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, follows all company standards, maintains a clean work area at all times, and ensures proper merchandise presentation. The Associate may be required to perform a range of tasks in all areas of the Store as business needs require.

Essential Functions

• Prioritizes safety and practices safe behaviors in all activities.
• Maintains a high level of awareness on the sales floor to create a safe environment; keeps egress clear and reports unsafe conditions to Store Leadership.
• Treats Customers and Associates with respect and courtesy; greets customers and uses company recognition programs for peers.
• Assists Customers as needed—register-trained, assists with merchandise, and answers questions in a polite and knowledgeable manner.
• Responds promptly to Customer Service requests and escalates to Store Leadership when needed.
• Represents and supports the Company brand at all times.
• Performs cleaning tasks and replenishes supplies to maintain cleanliness in the store and restrooms.
• Maintains professional appearance and adheres to the dress code.
• Performs daily sizing and recovery to ensure a neat, organized store that is well-maintained and merchandised to standards.
• Expedites newly received merchandise to the sales floor and merchandises items per guidelines to maintain brand knowledge within departments.
• Understands Loss Prevention programs and merchandise protection standards.
• Demonstrates integrity and safeguards confidential information and merchandise.
• Follows MOS policies and handles transactions with accuracy and awareness when applicable.
• Maintains productivity by following store best practices and efficient workflows.

Competencies

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications And Special Skills

Effective communication with Customers, Associates, and Store Leadership in a friendly and respectful manner. Basic mathematical calculations commonly used in retail environments.

Physical Requirements / ADA

• Ability to use store equipment, including PDTs, registers as required.
• Ability to stand, walk, and move around the store up to 100% of working time.
• Ability to bend, squat, kneel, climb, carry, reach, and stoop; ability to push/pull and lift more than 25 pounds as needed.
• Ability to use janitorial equipment, rolling racks, ladders, and other supplies.
• Stockroom shifts may require lifting more than 20 pounds.

Supervisory Responsibilities

None

Disclaimer

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination.