Virginia's Community College System is hiring: Business Office Assistant in Rich

Overview

Join to apply for the Business Office Assistant role at Virginia's Community College System.

Position details

• Working Title: Business Office Assistant


• Role Title: Admin and Office Specialist II


• Role Code: 19012


• Agency: New River Community College


• Division: New River Community College (Div)


• Work Location: Pulaski - 155


• Position Number: 275W0041


• FLSA: Nonexempt


• Hiring Range: $15.00 per hour


• EEO Category: F-Admin Supp


• Emergency/Essential Personnel: No


• Employment Type: Part Time


• Work Schedule: 10:00 AM – 5:00 PM, Monday through Friday, up to 1500 hours per year


• Sensitive Position: No


• Job Open Date: 07/18/2025


• Job Close Date: 12/31/2025


• Open Until Filled: Yes


• Posting Number: WGE_2638P

Duties

• Answer all incoming calls to the business office, directing calls to appropriate departments and assisting callers as needed.


• Process tuition payments and manage revenue streams coming into the College.


• Assist students, faculty, staff, and customers at the business office window by answering questions and providing necessary services.


• Manage and track financial transactions, ensuring accurate records are maintained.


• Provide administrative support and perform various office duties as needed.


• Handle general inquiries and assist with issues related to tuition, fees, and billing.


• Maintain a professional and positive demeanor when interacting with students, staff, and the public.


• Assist in the preparation, review and processing of dual enrollment contracts in SIS and AIS.


• Conduct outreach to students with unpaid tuition bills, expired checks, or other outstanding balances, using phone calls, emails, and other communication methods.

Special Assignments

• May be required to perform other duties as assigned.


• May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Proficiency in Microsoft Word and Excel.


• Strong familiarity with computers and general office technology.


• Previous office experience, especially in customer service or financial role.


• Strong organizational and multitasking skills.


• Excellent verbal and written communication skills.


• Ability to maintain confidentiality and handle sensitive information with discretion.


• A positive attitude and willingness to assist others.

Additional Considerations

• Experience in a higher education setting or familiarity with college financial systems.


• Previous experience handling tuition payments or processing financial transactions.

Other Information

• Operation of a State Vehicle: No


• Supervises Employees: No


• Required Travel: No

Legal and Compliance

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

The VCCS is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Additional Information

In support of the Commonwealth’s inclusion, individuals with disabilities are encouraged to apply through the Commonwealth’s Alternative Hiring Process (AHP). To request an AHP Letter, use https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155.