Cabin Creek Health Systems is hiring: Dental Front Office Assistant in South Cha

Overview

Dental Front Office Assistant at Cabin Creek Health Systems (Charleston, West Virginia – Westside Health Center). This is a full-time, non-exempt position. Salary range: $13.50/hr – $18.00/hr. Reports to the Dental Director and Staff Dentist(s).

Job Details

Cabin Creek Health Systems is seeking an experienced and motivated Dental Front Office Receptionist/Assistant to join our team at our new clinic in Charleston, WV. The salary range and benefits are described below.

Compensation and Benefits

• Base pay range: $13.50/hr - $18.00/hr
• Paid Time Off / Vacation
• Paid Holidays
• Paid Sick Leave
• Optional Medical, Dental and Vision Insurance
• 401K retirement with employer matching

Responsibilities

• Plan and manage dental office operations to ensure excellent patient support services.
• Manage office schedule – handle patient appointments, cancellations, and last-minute adjustments.
• Manage patient records, insurance documentation and business records as directed.
• Respond to patient queries and issues to ensure patient satisfaction.
• Oversee payment collections from patients, submit insurance claims, and contact insurance offices for prior authorizations and payment settlements.
• Verify patient insurance eligibility and/or financial status and sliding fee scale.
• Coordinate with the billing department to submit and record insurance claims and track unpaid balances.
• Run day and month end closing reports with the billing department and send statements to patients and insurances.
• Assist with various clinical and administrative functions of the center as appropriate and time permitting.
• Act as chairside dental assistant when requested by clinic needs (refer to DA job description).
• Perform all functions in full compliance with the center’s and the Dental Department Exposure Control Plan, including PPE and Universal Precautions.
• Participate in health promotion / disease prevention activities on-site and off-site as required.
• Travel as necessary to meet operational needs.
• Performs other related tasks as directed to achieve organizational goals.
• Maintain compliance with all applicable regulations and center rules, including safety and confidentiality.

Education and Training

• High school diploma or GED certificate
• Ability to attend to multiple tasks and prioritize assignments to ensure deadlines

Licensure and Credentials

• Certified Dental Assistant preferred
• Current CPR (BLS) required

Skills and Abilities

• Comprehensive knowledge of dental procedures, scheduling, coding, and billing.
• Empathetic and professional in responding to patient concerns.
• Ability to work with diverse populations and collaborate with health care professionals across disciplines to support integrated primary health care.

Typical Physical Demands

Prolonged sitting or standing; manual dexterity; ability to use telephones, computer terminals, and copiers; work may occur under stressful conditions and irregular hours. Frequent exposure to clinical environment conditions may occur.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care