Upstate Medical University

Office Assistant 2 (Keyboarding) Job at Upstate Medical University in City of Sy

Upstate Medical University, City of Syracuse, NY, United States

Join to apply for the Office Assistant 2 (Keyboarding) role at Upstate Medical University.

Greets all visitors as they enter the building in a friendly manner, providing directions and information as needed.
Completes front-end responsibilities, checking in patients and registering accounts.
Stays current on changes and updates from the insurance industry.
Obtains appropriate patient signatures and demographic information.
Assists with EPIC work queues and in obtaining routine insurance authorizations.
Schedules patient appointments in EPIC.
Assists in scheduling meetings and conference rooms for providers.
Prepares all needed documents, signatures, etc. for the next business day.
Maintains scanning of patient records in an accurate and timely manner.
Assists in the new patient intake process with scheduling, correspondence, and follow-up.
Data entry and scoring of patient evaluations (BASC) with the online program.
Keeps updated Excel files and monitors accounts to help ensure proper reimbursement of insurance companies.
Maintains accurate active and discharged patient information within both the Child and Adult patient listings.
Completes day-end activities and prepares no-show letters for certified mail as needed.
Works closely with other support staff to ensure adequate coverage during lunches and vacations.
Communicates effectively to transfer information and complete tasks within given time frames.
Demonstrates excellent customer service, communication and organizational skills; computer skills and knowledge of medical terminology are desired.

For consideration for this title, you must meet one of the following minimum qualifications:

NYS Department of Civil Service Eligible list or eligible for transfer
Promotional Must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as an office assistant, clerical or keyboarding title allocated to Grade 5 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm
Open Competitive (Non-competitive, NY HELPS) Qualifications One year of clerical experience where majority of work time is spent performing keyboarding, data entry, chart compilation or arrangement or various tasks involving typing into computerized systems.

Schedule based on a 37.5 hour work week. Monday-Friday, Day Shift.

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