Housekeeping Attendant Job at Averill Hospitality in Whitefish

Overview

Work in an amazing destination town surrounded by breathtaking mountains and spectacular lakes filled with year‑round adventure. The Lodge at Whitefish Lake, one of Montana's AAA Four Diamond resorts, is seeking Housekeeping Attendants to work with our Housekeeping Team.

Principle responsibilities and position purpose

A housekeeper is responsible for ensuring rooms and other areas of the hotel are kept clean every day while ensuring housekeeping departmental standards are followed. Cleaning includes, but is not limited to, making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate areas. Consistently offers professional, friendly, and engaging service.

Main duties and responsibilities

• Performs cleaning duties in all guest areas and back of house.
• Use of maid cart when cleaning rooms and maintaining inventory of necessary supplies.
• Emptying garbage, removing linens and towels.
• Remaking beds with fresh linens and restocking rooms with towels, amenities, etc.
• Reports necessary maintenance issues to Front Office so a work order is made.
• Follows departmental policies and procedures.
• Follows all safety and sanitation policies.
• Assists other departments when needed to ensure optimum service to guests.

Specific job knowledge, skills, and ability

• Operating housekeeping equipment such as vacuums, mops, maid cart, etc.
• Ability and willingness to adhere to all Averill Hospitality policies and ensure departmental personnel compliance.
• Must maintain a positive influence in the community and positive relations with area vendors.
• Teamwork — balances team and individual responsibilities, welcomes feedback, contributes to building a positive team environment, and prioritizes the team's success above own interests.
• Quality — meets productivity standards, completes work promptly, strives to increase productivity, works quickly and efficiently.
• Guest service — responds promptly to guests' needs and takes ownership of the overall guest experience.
• Professionalism — treats others with respect, reacts well under pressure, follows through on commitments.

Schedule and terms

The Housekeeping Attendant position is normally a 5-day-a-week schedule with approximately 40 hours per week, though it may vary based on business needs of the hotel.

Benefits and employment information

The Lodge at Whitefish Lake, part of Averill Hospitality, offers part and full-time, year-round employment, competitive compensation, and a full benefits package including paid holidays, paid time off, insurance, and company discounts in Whitefish, Montana’s premier leisure and outdoor activity destination on the shores of Whitefish Lake.

Equal employment opportunity

Averill Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.