Night Auditor Job at Concord Hospitality Enterprises in San Antonio

Overview

We are hiring a Night Auditor! We are looking for people that have a passion to serve others. Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7, so each front desk role is as important as the others. Associates at the front desk are key to the overall guest experience. As the night shift, you may work without management supervision, assist in closing out the day, and check in or out guests during non-traditional hours. A proactive, responsive, and caring approach helps ensure guest safety and satisfaction.

The night shift also involves monitoring for abnormal activity inside and outside the hotel, and watching for weather issues that could affect guests. If you enjoy working semi-independently with a winning personality and a high sense of responsibility, this role is a good fit. Concord Hospitality fosters a company culture where everyone is valued and treated with respect.

Responsibilities

• Process credit card transactions and other charges (restaurant, events, lounge) for the day
• Handle phone system, transfer calls, reservations, etc.
• Verify, balance, and review hotel room availability
• Perform check-in and check-out procedures
• Administer guest payment policies and look for errors from the day shifts
• Prepare folios for the morning departing guests
• Maintain overall lobby appearance and assist with AM breakfast setup if needed
• Be versed in all hotel emergency procedures

Qualifications

Note: The posting does not specify formal qualifications. It emphasizes being proactive, responsive, caring, and able to work semi-independently on a night shift. Relevant experience in front desk operations or hospitality is beneficial but not explicitly required in the text.

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, short/long-term disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training and development and career advancement opportunities.

Why Concord?

Our culture is based on five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to hire the BEST associates and provide a work environment where you are valued. Our Associate First policy emphasizes development, engagement, and care for our team. We stay connected with our associates through on-property activities.

You take pride in your work, the hotel, and your employer to exceed guest expectations. If this describes you, contact us. We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace.