HighCloud Solutions
Organizational Change Management and Communications Leader
HighCloud Solutions, Raleigh, North Carolina, United States, 27601
Overview
Organizational Change Management and Communications Leader. Location Raleigh, NC (Remote). Duration 12 Months. Interview Type Webcam Interview Only. Job Type C2C, W2. The North Carolina Department of Health and Human Services (NCDHHS) seeks an Organizational Change Management and Communications Leader to lead communications and organizational change management efforts necessary to successfully transition hundreds of stakeholders, across many organizations, from an older way of operating to new business processes and technology. The project team is highly cross-functional and collaborative; a flexible team partner willing to \'jump on\' a wide variety of tasks will be greatly appreciated. This OCM and Communications Leader will work with hundreds of stakeholders, and guide the stakeholders through the adoption journey over the course of approximately 12+ months. Experience working with a State government, counties, departments of social services, and/or financial management processes will likely enhance candidacy for the project. Responsibilities
Apply a structured methodology and lead change management activities: document and leverage a change management methodology, including conducting the change assessment, process and tools to create a strategy to support adoption of the changes required by the project. Lead communication efforts hands-on: craft and deliver project communications for a wide variety of stakeholders. Evidence of professional consultant-grade MS PowerPoint skills will be well received and enhance candidacy for this role. Lead cross-functional Stakeholder Advisory Forum: facilitate a forum to garner project support, elicit potential requirements, and provide a conduit from Super Users and Leaders to the project team. Facilitate a space where participants can voice concerns and help the project team respond with solutions. Assess the change impacts: conduct impact analyses, assess change readiness, and identify key stakeholders. Support training efforts: provide input, document requirements, and support the design and delivery of training programs. Support User Acceptance Testing: provide input, document requirements, and support the design and delivery of testing programs. Additional responsibilities
Complete change management assessments Identify, analyze and prepare risk mitigation tactics
Identify and manage anticipated and persistent resistance Consult and coach project teams Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan Support and engage senior leaders Coach people managers and supervisors Support organizational design and definition of roles and responsibilities Coordinate efforts with other specialists Integrate change management activities into the project plan Evaluate and ensure user readiness Manage stakeholders Track and report issues Define and measure success metrics and monitor change progress Support change management at the organizational level and Manage the Change Portfolio
Qualifications
Organizational Change Management Experience (Certification is not required in Prosci, ADKAR, Kotter) — 5 Years Communication Experience in OCM — 10 Years Project Management Experience — 5 Years Strong Written and Verbal Communication Skills — 10 Years Experience with training program design and end-user readiness assessment — 10 Years Experience managing resistance and driving adoption in complex, decentralized environments — 10 Years Experience with process transformation initiatives — 10 Years Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at HighCloud Solutions by 2x Get notified about new Change Management Manager jobs in Raleigh, NC. Raleigh-Durham-Chapel Hill Area 1 day ago
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Organizational Change Management and Communications Leader. Location Raleigh, NC (Remote). Duration 12 Months. Interview Type Webcam Interview Only. Job Type C2C, W2. The North Carolina Department of Health and Human Services (NCDHHS) seeks an Organizational Change Management and Communications Leader to lead communications and organizational change management efforts necessary to successfully transition hundreds of stakeholders, across many organizations, from an older way of operating to new business processes and technology. The project team is highly cross-functional and collaborative; a flexible team partner willing to \'jump on\' a wide variety of tasks will be greatly appreciated. This OCM and Communications Leader will work with hundreds of stakeholders, and guide the stakeholders through the adoption journey over the course of approximately 12+ months. Experience working with a State government, counties, departments of social services, and/or financial management processes will likely enhance candidacy for the project. Responsibilities
Apply a structured methodology and lead change management activities: document and leverage a change management methodology, including conducting the change assessment, process and tools to create a strategy to support adoption of the changes required by the project. Lead communication efforts hands-on: craft and deliver project communications for a wide variety of stakeholders. Evidence of professional consultant-grade MS PowerPoint skills will be well received and enhance candidacy for this role. Lead cross-functional Stakeholder Advisory Forum: facilitate a forum to garner project support, elicit potential requirements, and provide a conduit from Super Users and Leaders to the project team. Facilitate a space where participants can voice concerns and help the project team respond with solutions. Assess the change impacts: conduct impact analyses, assess change readiness, and identify key stakeholders. Support training efforts: provide input, document requirements, and support the design and delivery of training programs. Support User Acceptance Testing: provide input, document requirements, and support the design and delivery of testing programs. Additional responsibilities
Complete change management assessments Identify, analyze and prepare risk mitigation tactics
Identify and manage anticipated and persistent resistance Consult and coach project teams Create actionable deliverables for the core change management plans: Sponsor Plan, People Manager Plan, Communications Plan, and Training Plan Create actionable deliverables for any required "Extend" plans, such as the Resistance Management Plan Support and engage senior leaders Coach people managers and supervisors Support organizational design and definition of roles and responsibilities Coordinate efforts with other specialists Integrate change management activities into the project plan Evaluate and ensure user readiness Manage stakeholders Track and report issues Define and measure success metrics and monitor change progress Support change management at the organizational level and Manage the Change Portfolio
Qualifications
Organizational Change Management Experience (Certification is not required in Prosci, ADKAR, Kotter) — 5 Years Communication Experience in OCM — 10 Years Project Management Experience — 5 Years Strong Written and Verbal Communication Skills — 10 Years Experience with training program design and end-user readiness assessment — 10 Years Experience managing resistance and driving adoption in complex, decentralized environments — 10 Years Experience with process transformation initiatives — 10 Years Seniority level
Mid-Senior level Employment type
Contract Job function
Information Technology Industries: IT Services and IT Consulting Referrals increase your chances of interviewing at HighCloud Solutions by 2x Get notified about new Change Management Manager jobs in Raleigh, NC. Raleigh-Durham-Chapel Hill Area 1 day ago
#J-18808-Ljbffr