SpryPoint
Manager, Organizational Change Management
Join to apply for the
Manager, Organizational Change Management
role at
SpryPoint . Overview
We are seeking our first dedicated Manager, Organizational Change Management (OCM) to formalize and scale how we deliver people-focused change across client projects. This individual contributor role will work closely with Project Managers, Trainers, and client stakeholders to integrate structured OCM practices into every stage of delivery—from discovery through training and adoption. The role will balance methodology development (30%) and direct client/project team engagement (70%), initially helping to define standards, create documentation, and ensure our customers maximize adoption of new systems and processes. This is an exciting opportunity to build our OCM function while delivering immediate impact on billable client projects. Note:
Travel is required for this position 25-40%, within both Canada and the U.S. This is a hybrid role with the expectation that the person can be in our new ATL office three days a week. Your impact
Deliver OCM services aligned with our pre-built package models and client SOWs Partner with Project Managers to integrate OCM activities into project plans, ensuring alignment across portfolios Conduct change impact assessments, stakeholder analysis, and readiness evaluations Design and implement change management deliverables, including: Coaching Plans and Resistance Management Plans Update and refine Communications and Activities Plans, OCM Strategy Presentations and SpryPoint OCM Plans Cross-functionally support project team meetings, engaging with PMs and Trainers to support adoption and client success Develop and maintain standardized methodologies, tools, and SOPs for OCM delivery (we use Confluence for our knowledge management) Ensure program documentation is complete and accessible for delivery teams Track and report OCM success metrics, linking results to revenue, adoption, and upsell opportunities Represent OCM during discovery and training phases to ensure stakeholder engagement Contribute to thought leadership and best practices for OCM across the company Learn our software and implementation approach at a high level and develop general utilities domain expertise (e.g., standard roles and responsibilities within a utility) Essential requirements
Bachelor’s degree or equivalent experience Prosci Change Management Certification (or equivalent recognized methodology) 5+ years of OCM, consulting, or related experience in software, utilities, or technology-driven environments Your background includes
Proven ability to design and deliver structured change management plans (communications, training, sponsorship, resistance management) Strong consulting skills—comfortable influencing, pushing back respectfully, and navigating ambiguity Excellent verbal and written communication skills; able to simplify technical concepts into clear messages Experience partnering with cross-functional teams (PMs, trainers, technical staff) Strong documentation and process discipline Ability to balance billable utilization targets while contributing to methodology development Experience working in professional services or SaaS delivery environments Familiarity with utility sector operations and software implementation is nice to have, but not required Comfort engaging in technical conversations to connect process changes with systems adoption Proximia tool experience (or willingness to become certified) Expect More From Your Career at SpryPoint
Work your way - Hybrid environment with an office in downtown Atlanta and flexible working hours Competitive Total Rewards - Comprehensive compensation package that grows with you Complete Setup - MacBook + $500 to create your ideal home workspace Total Wellness - Health, dental, vision, and life insurance from day one Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days Future Security - RRSP (Canada) and 401k (US) matching programs Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program Team Connection - Annual company events and team offsites Equal Opportunity & Accommodations
SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, veteran or marital status, pregnancy, or any other classification protected by applicable laws. Need accommodations during our interview process? Let us know and we will provide the necessary support. Additional
Referrals increase your chances of interviewing at SpryPoint. You may also receive notifications about related roles in Decatur, GA.
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Join to apply for the
Manager, Organizational Change Management
role at
SpryPoint . Overview
We are seeking our first dedicated Manager, Organizational Change Management (OCM) to formalize and scale how we deliver people-focused change across client projects. This individual contributor role will work closely with Project Managers, Trainers, and client stakeholders to integrate structured OCM practices into every stage of delivery—from discovery through training and adoption. The role will balance methodology development (30%) and direct client/project team engagement (70%), initially helping to define standards, create documentation, and ensure our customers maximize adoption of new systems and processes. This is an exciting opportunity to build our OCM function while delivering immediate impact on billable client projects. Note:
Travel is required for this position 25-40%, within both Canada and the U.S. This is a hybrid role with the expectation that the person can be in our new ATL office three days a week. Your impact
Deliver OCM services aligned with our pre-built package models and client SOWs Partner with Project Managers to integrate OCM activities into project plans, ensuring alignment across portfolios Conduct change impact assessments, stakeholder analysis, and readiness evaluations Design and implement change management deliverables, including: Coaching Plans and Resistance Management Plans Update and refine Communications and Activities Plans, OCM Strategy Presentations and SpryPoint OCM Plans Cross-functionally support project team meetings, engaging with PMs and Trainers to support adoption and client success Develop and maintain standardized methodologies, tools, and SOPs for OCM delivery (we use Confluence for our knowledge management) Ensure program documentation is complete and accessible for delivery teams Track and report OCM success metrics, linking results to revenue, adoption, and upsell opportunities Represent OCM during discovery and training phases to ensure stakeholder engagement Contribute to thought leadership and best practices for OCM across the company Learn our software and implementation approach at a high level and develop general utilities domain expertise (e.g., standard roles and responsibilities within a utility) Essential requirements
Bachelor’s degree or equivalent experience Prosci Change Management Certification (or equivalent recognized methodology) 5+ years of OCM, consulting, or related experience in software, utilities, or technology-driven environments Your background includes
Proven ability to design and deliver structured change management plans (communications, training, sponsorship, resistance management) Strong consulting skills—comfortable influencing, pushing back respectfully, and navigating ambiguity Excellent verbal and written communication skills; able to simplify technical concepts into clear messages Experience partnering with cross-functional teams (PMs, trainers, technical staff) Strong documentation and process discipline Ability to balance billable utilization targets while contributing to methodology development Experience working in professional services or SaaS delivery environments Familiarity with utility sector operations and software implementation is nice to have, but not required Comfort engaging in technical conversations to connect process changes with systems adoption Proximia tool experience (or willingness to become certified) Expect More From Your Career at SpryPoint
Work your way - Hybrid environment with an office in downtown Atlanta and flexible working hours Competitive Total Rewards - Comprehensive compensation package that grows with you Complete Setup - MacBook + $500 to create your ideal home workspace Total Wellness - Health, dental, vision, and life insurance from day one Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days Future Security - RRSP (Canada) and 401k (US) matching programs Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program Team Connection - Annual company events and team offsites Equal Opportunity & Accommodations
SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, disability, veteran or marital status, pregnancy, or any other classification protected by applicable laws. Need accommodations during our interview process? Let us know and we will provide the necessary support. Additional
Referrals increase your chances of interviewing at SpryPoint. You may also receive notifications about related roles in Decatur, GA.
#J-18808-Ljbffr