TikTok
Policy Manager, Mental Health - Trust and Safety
TikTok, Washington, District of Columbia, us, 20022
Policy Manager, Mental Health - Trust and Safety
Responsibilities
Drive a platform-wide approach to mental health safety, shaping policies and product guidance that reflect TikTok’s values and user well-being goals.
Collaborate with Policy Enforcement, Product, Data Science, Risk Containment, Outreach and Partnerships, Operations and other critical stakeholders to improve the policy framework.
Provide in-depth review and feedback to policy enforcement teams to ensure principles and consistent application of policy.
Provide subject matter expertise on crisis response and escalation handling, ensuring policies are aligned across stakeholders and support effective responses to urgent safety incidents.
Engage with Legal and Public Policy teams to ensure compliance with key regulations and be a Trust & Safety point of contact for any potential new regulations.
Engage with external stakeholders to integrate expert perspectives into TikTok’s platform policies, and represent the company in external forums and speaking engagements.
Qualifications
5 years of experience in Trust & Safety, Political Science, Public Policy, Law, Academia, or a related field.
Strong ability to synthesize complex topics into concise and digestible materials.
Knowledge of key mental health topics such as disordered eating, self-harm, suicide, emotionally vulnerable content, body image and ideals, and the impact of product features or commercial content on user well-being.
Experience with international technology/online content/social media issues.
High technical aptitude for understanding complex technologies, tools, systems, and issues.
Ability to think both strategically and tactically, and thrive in a fast-paced environment.
Preferred Qualifications:
Experience in launching new strategies and Zero-to-One initiatives; proficiency in data-driven analysis and related enforcement/technical expertise; previous experience at a fast-moving internet platform company.
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in multiple cities around the world.
Why Join Us
Inspiring creativity is at the core of TikTok’s mission. We strive to do great things with great people, embracing curiosity, humility, and a desire to make an impact in a rapidly growing tech company. We value collaboration and an “Always Day 1” mindset to achieve meaningful breakthroughs for our users.
Equality, Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the communities we reach.
EEO Statement
TikTok is an equal opportunity employer. We provide reasonable accommodations in our recruitment processes for candidates with disabilities or other protected characteristics. If you need assistance or an accommodation, please reach out to us during the application process.
Note
This description reflects the responsibilities and qualifications of the role and does not imply eligibility for specific benefits or compensation beyond the stated information. The company reserves the right to modify or discontinue roles at any time.
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Drive a platform-wide approach to mental health safety, shaping policies and product guidance that reflect TikTok’s values and user well-being goals.
Collaborate with Policy Enforcement, Product, Data Science, Risk Containment, Outreach and Partnerships, Operations and other critical stakeholders to improve the policy framework.
Provide in-depth review and feedback to policy enforcement teams to ensure principles and consistent application of policy.
Provide subject matter expertise on crisis response and escalation handling, ensuring policies are aligned across stakeholders and support effective responses to urgent safety incidents.
Engage with Legal and Public Policy teams to ensure compliance with key regulations and be a Trust & Safety point of contact for any potential new regulations.
Engage with external stakeholders to integrate expert perspectives into TikTok’s platform policies, and represent the company in external forums and speaking engagements.
Qualifications
5 years of experience in Trust & Safety, Political Science, Public Policy, Law, Academia, or a related field.
Strong ability to synthesize complex topics into concise and digestible materials.
Knowledge of key mental health topics such as disordered eating, self-harm, suicide, emotionally vulnerable content, body image and ideals, and the impact of product features or commercial content on user well-being.
Experience with international technology/online content/social media issues.
High technical aptitude for understanding complex technologies, tools, systems, and issues.
Ability to think both strategically and tactically, and thrive in a fast-paced environment.
Preferred Qualifications:
Experience in launching new strategies and Zero-to-One initiatives; proficiency in data-driven analysis and related enforcement/technical expertise; previous experience at a fast-moving internet platform company.
About TikTok
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. Our global headquarters are in Los Angeles and Singapore, with offices in multiple cities around the world.
Why Join Us
Inspiring creativity is at the core of TikTok’s mission. We strive to do great things with great people, embracing curiosity, humility, and a desire to make an impact in a rapidly growing tech company. We value collaboration and an “Always Day 1” mindset to achieve meaningful breakthroughs for our users.
Equality, Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the communities we reach.
EEO Statement
TikTok is an equal opportunity employer. We provide reasonable accommodations in our recruitment processes for candidates with disabilities or other protected characteristics. If you need assistance or an accommodation, please reach out to us during the application process.
Note
This description reflects the responsibilities and qualifications of the role and does not imply eligibility for specific benefits or compensation beyond the stated information. The company reserves the right to modify or discontinue roles at any time.
#J-18808-Ljbffr