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GEM Plumbing & Heating Services, LLC

Remote Technology Business Development Representative Job at GEM Plumbing & Heat

GEM Plumbing & Heating Services, LLC, Boston, MA, US

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Business Development Representative The primary purpose of this role is to drive revenue growth by selling HVAC, Plumbing, and Electrical Management Services and Products to NEW Commercial Prospects professionally, profitably, and ethically. Sales production will come from the opening of new accounts by executing the company’s designed sales process (SANDLER). The role of the Sales Representative for Homex Services Group is to exceed Baseline Sales Targets while maintaining a customer-focused service. Contacts prospects over the telephone or in person and sets appointments. # Profitability- Understands the components of profitability in our business and views it as unethical to sell any account which cannot make a reasonable profit. Makes a positive impact on all prospects, customers and colleagues. # Impact- Sales Literature, sales aids, marketing material and personal grooming are always current, neat, clean, and fresh looking. # Products (all Lines of Businesses) # Competitive activities, intelligence, service, and sales techniques. Planning: Manage time and territory effectively. # Keeps prospect system (HubSpot) for the territory current and accurate on a daily basis. # Prospect Identification- Identifies all prospects in the assigned territory utilizing personal prospecting. # Pipeline reports, prepares sales activity reports accurately and meets deadlines as appropriate. # Participate in industry/segment Trade Shows and Trade Associations to position our brand. # Market Research- Stay informed about industry trends, competitor activities and potential business opportunities. Accounts Sold: Communicates necessary details of accounts sold to Operations and office staff to ensure successful installations and relationships. Ensures thoroughness and accuracy of new customer information paperwork by: # Ensuring business instructions regarding Health and Safety of our Colleagues, customers, other site contractors, the public and environment are followed. # Supporting our Technicians by working with Estimating on completing detailed surveys, carrying out physical inspections and completing a detailed report of work that is required to ensure customer expectations and requirements. # Attending all new account installations to ensure proper hand-off of customer requirements to operations. Activities include introducing main contacts to Technician or operations leadership, detailing placement of devices and communicating all conditions of sale to Technician and Operations Management Organization: Organizes sales activities to maximize the time spent with viable sales prospects and current customers. Performance- Analyzes personal performance and learns from mistakes. # Development- Reacts positively and professionally to performance evaluations, appraisals, and feedback and works to improve development objectives. # PERSONAL REQUIREMENTS: # Deliver Results-Ensure that we achieve our Baseline Sales Targets, goals and objectives and ensure customer satisfaction. # Act Commercially-Have the ability to gather and make sense of large amounts of information and apply it to make business and customer focused decisions. TRAINING REQUIREMENTS: Homex Services Group NEW Sales Representative Training Program (13 Week Course) and pass Certification. Read, write, and comprehend training materials printed in English. Enter and exit Roof structures, crawl spaces; climb over and on top of structures; Use the appropriate personal protective equipment (PPE) for the situation. Tolerate a variety of environmental conditions, including seasonal weather, damp, and/or dusty locations. Travel as needed.