The Wendy's Company
Overview
Join to apply for the General Manager role at The Wendy's Company. Wendy’s is looking for qualified General Managers to lead a multi-million dollar business, set the tone for a fun, family environment, and deliver fast, friendly service and high-quality food. The General Manager (GM) is responsible for the overall success and operational performance of a Wendy’s restaurant. This includes managing day-to-day operations, delivering exceptional guest service, maintaining high food quality standards, leading the team, driving sales, controlling costs, and ensuring compliance with all company policies and procedures. The GM has full accountability for staffing, budgeting, and achieving financial goals while fostering a positive, high-performing environment. Responsibilities
Manage day-to-day operations to ensure exceptional guest service and high food quality standards. Lead and develop the restaurant team; foster a positive, high-performing work environment. Drive sales, control costs, and ensure compliance with company policies and procedures. Handle staffing, budgeting, and achievement of financial goals. Benefits
Medical, Dental & Vision Bonus Potential Free Meals while Working College Assistance Education Rewards / GED Assistance Life Insurance Short & Long Term Disability Direct Deposit Referral Bonus Tenure Recognition Holiday Pay Opportunity for Advancement Sick Pay Uniforms Vacation Company Match 401k We offer competitive benefits and pay, including early wage access for employees (work today, get paid tomorrow). Qualifications
Experience: At least 2 years of management experience in the restaurant or hospitality industry, with a strong background in operations, staff management, and customer service. Experience in a fast-casual or quick-service restaurant is highly preferred. Leadership: Ability to lead and develop a team, manage performance, and foster a positive work environment. Customer Service: Strong customer service skills and ability to resolve complaints and maintain guest satisfaction. Financial Acumen: Experience in managing budgets, controlling costs, and achieving financial targets. Problem Solving: Ability to analyze situations and develop effective solutions. Communication: Strong verbal and written communication skills with the ability to interact with team members, customers, and senior management. Organization: Ability to manage multiple priorities and staff while ensuring smooth operations. Attention to Detail: Strong focus on food quality, cleanliness, and health and safety compliance. Job Requirements
Ability to stand for extended periods (4-8+ hours) with periodic breaks. Repetitive motions and use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment. Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level. Capability to walk up and down stairs and use a step ladder as needed. Occasional sitting, talking, and active listening as required by the role. Ability to lift and carry up to 50 pounds regularly; use lifting equipment or seek assistance for heavier loads. Ability to move around the kitchen quickly and efficiently. Compliance with food safety and sanitation regulations. Work Environment / Job Conditions
Flexible scheduling, including nights, weekends, and holidays. Work in a loud, fast-paced environment. Varying temperature zones in kitchen and storage areas. Exposure to heat, noise, and cleaning chemicals; PPE and training provided. Outdoor tasks may include curbside delivery, trash maintenance, and exterior upkeep. Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors. This job description provides an overview of the responsibilities and qualifications for the General Manager position at Wendy’s. Specific duties and requirements may vary by location.
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Join to apply for the General Manager role at The Wendy's Company. Wendy’s is looking for qualified General Managers to lead a multi-million dollar business, set the tone for a fun, family environment, and deliver fast, friendly service and high-quality food. The General Manager (GM) is responsible for the overall success and operational performance of a Wendy’s restaurant. This includes managing day-to-day operations, delivering exceptional guest service, maintaining high food quality standards, leading the team, driving sales, controlling costs, and ensuring compliance with all company policies and procedures. The GM has full accountability for staffing, budgeting, and achieving financial goals while fostering a positive, high-performing environment. Responsibilities
Manage day-to-day operations to ensure exceptional guest service and high food quality standards. Lead and develop the restaurant team; foster a positive, high-performing work environment. Drive sales, control costs, and ensure compliance with company policies and procedures. Handle staffing, budgeting, and achievement of financial goals. Benefits
Medical, Dental & Vision Bonus Potential Free Meals while Working College Assistance Education Rewards / GED Assistance Life Insurance Short & Long Term Disability Direct Deposit Referral Bonus Tenure Recognition Holiday Pay Opportunity for Advancement Sick Pay Uniforms Vacation Company Match 401k We offer competitive benefits and pay, including early wage access for employees (work today, get paid tomorrow). Qualifications
Experience: At least 2 years of management experience in the restaurant or hospitality industry, with a strong background in operations, staff management, and customer service. Experience in a fast-casual or quick-service restaurant is highly preferred. Leadership: Ability to lead and develop a team, manage performance, and foster a positive work environment. Customer Service: Strong customer service skills and ability to resolve complaints and maintain guest satisfaction. Financial Acumen: Experience in managing budgets, controlling costs, and achieving financial targets. Problem Solving: Ability to analyze situations and develop effective solutions. Communication: Strong verbal and written communication skills with the ability to interact with team members, customers, and senior management. Organization: Ability to manage multiple priorities and staff while ensuring smooth operations. Attention to Detail: Strong focus on food quality, cleanliness, and health and safety compliance. Job Requirements
Ability to stand for extended periods (4-8+ hours) with periodic breaks. Repetitive motions and use of hands and arms for tasks such as chopping, stirring, carrying, and operating equipment. Frequent bending, stooping, squatting, stretching, twisting, and reaching above eye level. Capability to walk up and down stairs and use a step ladder as needed. Occasional sitting, talking, and active listening as required by the role. Ability to lift and carry up to 50 pounds regularly; use lifting equipment or seek assistance for heavier loads. Ability to move around the kitchen quickly and efficiently. Compliance with food safety and sanitation regulations. Work Environment / Job Conditions
Flexible scheduling, including nights, weekends, and holidays. Work in a loud, fast-paced environment. Varying temperature zones in kitchen and storage areas. Exposure to heat, noise, and cleaning chemicals; PPE and training provided. Outdoor tasks may include curbside delivery, trash maintenance, and exterior upkeep. Awareness of potential hazards such as hot surfaces, sharp objects, and wet floors. This job description provides an overview of the responsibilities and qualifications for the General Manager position at Wendy’s. Specific duties and requirements may vary by location.
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