WorkWave
Overview
Employer Industry: Software and Fintech Solutions for Service Industries
Why consider this job opportunity
Salary up to $105,000
Bonus eligible role with compensation dependent on qualifications and experience
Flexible remote work options with a supportive work environment
Comprehensive benefits package including health, dental, 401k with company match, and flexible time off
Opportunities for personal and professional growth with extensive training resources
Recognized as a top employer with multiple awards for company culture and employee satisfaction
What to Expect (Job Responsibilities)
Serve as the principal point of contact for enterprise customers, managing communication on strategic initiatives
Coordinate and lead large-scale projects, ensuring timely task completion and successful outcomes
Identify strategic opportunities to enhance customer relationships and adapt to changes in business operations
Act as the escalation point for critical customer issues and monitor potential churn risks
Collaborate with the Sales team to identify growth areas and upsell opportunities
What is Required (Qualifications)
Prior experience in the SaaS, Tech, or Software industry
Extensive experience with SaaS and project methodologies
Proven track record of managing complex customer relationships and projects
Exceptional presentation and communication skills for diverse audiences
Strong problem-solving, change management, and conflict resolution abilities
How to Stand Out (Preferred Qualifications)
Experience within the pest control, lawn care, cleaning, or security industries
Project Management Professional (PMP) certification or related certifications
ITIL certifications
#SoftwareSolutions #CustomerSuccess #RemoteWork #CareerGrowth #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity
Salary up to $105,000
Bonus eligible role with compensation dependent on qualifications and experience
Flexible remote work options with a supportive work environment
Comprehensive benefits package including health, dental, 401k with company match, and flexible time off
Opportunities for personal and professional growth with extensive training resources
Recognized as a top employer with multiple awards for company culture and employee satisfaction
What to Expect (Job Responsibilities)
Serve as the principal point of contact for enterprise customers, managing communication on strategic initiatives
Coordinate and lead large-scale projects, ensuring timely task completion and successful outcomes
Identify strategic opportunities to enhance customer relationships and adapt to changes in business operations
Act as the escalation point for critical customer issues and monitor potential churn risks
Collaborate with the Sales team to identify growth areas and upsell opportunities
What is Required (Qualifications)
Prior experience in the SaaS, Tech, or Software industry
Extensive experience with SaaS and project methodologies
Proven track record of managing complex customer relationships and projects
Exceptional presentation and communication skills for diverse audiences
Strong problem-solving, change management, and conflict resolution abilities
How to Stand Out (Preferred Qualifications)
Experience within the pest control, lawn care, cleaning, or security industries
Project Management Professional (PMP) certification or related certifications
ITIL certifications
#SoftwareSolutions #CustomerSuccess #RemoteWork #CareerGrowth #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr