Santander Bank, N.A.
Relationship Banker, Lunds Corner Branch, New Bedford, MA
Santander Bank, N.A., New Bedford, Massachusetts, us, 02746
Overview
Relationship Banker, Lunds Corner Branch, New Bedford, MA. An exciting opportunity at Santander Bank N.A. to serve as a trusted advisor to customers, build long-lasting relationships, and provide tailored banking, lending, and investment solutions with exceptional service. What You Bring
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma, GED or equivalent education in Business Management, Finance, or related field – Required. Bachelor’s degree in related field or equivalent demonstrated through work experience, training, military service, or education – Preferred. 3+ years experience selling products and/or services in an incentive-based environment – Required. 12+ months experience in Retail Banking sales, financial services sales, or consultative relationship sales with proven success in acquiring and growing customers – Required. 12+ months Santander-related experience in the essential functions and responsibilities of the Relationship Banker role – Required. 12+ months customer service experience in a high-volume, fast-paced environment – Required. Established relationship-building skills focused on customer experience and loyalty. Excellent customer service and a passion for helping others; proven sales and cross-selling ability. Ability to collaborate in a team-oriented environment; strong communication, consultative and influencing skills (verbal and written). Professional, credible appearance; ability to follow directions, policies, and procedures; and to identify and escalate risk concerns. Proficiency with digital tools and technology to enhance customer engagement; ability to work in a fast-paced environment with multiple priorities. Ability to work branch hours, including weekends and evenings. Responsibilities
Achieve or exceed sales targets by promoting and cross-selling banking products and services to existing and prospective customers. Develop and maintain strong client relationships to understand financial needs and provide tailored solutions. Prospect for new clients via networking, referrals, lead calling, portfolio management, and community engagement. Address the financial needs of customers, including transactional, servicing, and product requirements; Deliver an elevated customer experience with personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital channels and educate them on self-service options. Communicate clearly with customers in person, by phone, and through digital channels. Ensure compliance with regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive performance. Responsibilities may extend to supporting nearby branch locations based on business needs. Certifications
No certifications listed for this job. Nice To Have
Established work history or equivalent demonstrated through combined experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions, the annual range is based on a 40-hour work week. Compensation may vary based on skills, experience, training, licensure, certifications, and location. Base Pay Range – Minimum: 38,250.00 USD; Maximum: 59,000.00 USD Additional Information
EEO Statement: Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort; occasional moving and lifting of light equipment may be required. Employer Rights: This job description is not a contract and Santander reserves the right to revise duties or terminate employment at any time. The company may ask you to perform other duties as needed. What To Do Next: If this sounds like a role you are interested in, please apply. If you require accommodations due to a disability or other reasons, contact TAOps@santander.us. Primary Location: New Bedford, MA; Other Locations: Massachusetts-New Bedford; Organization: Santander Bank N.A. Additional roles and locations listed were present in the original description but are not included here to maintain focus on the primary role.
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Relationship Banker, Lunds Corner Branch, New Bedford, MA. An exciting opportunity at Santander Bank N.A. to serve as a trusted advisor to customers, build long-lasting relationships, and provide tailored banking, lending, and investment solutions with exceptional service. What You Bring
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma, GED or equivalent education in Business Management, Finance, or related field – Required. Bachelor’s degree in related field or equivalent demonstrated through work experience, training, military service, or education – Preferred. 3+ years experience selling products and/or services in an incentive-based environment – Required. 12+ months experience in Retail Banking sales, financial services sales, or consultative relationship sales with proven success in acquiring and growing customers – Required. 12+ months Santander-related experience in the essential functions and responsibilities of the Relationship Banker role – Required. 12+ months customer service experience in a high-volume, fast-paced environment – Required. Established relationship-building skills focused on customer experience and loyalty. Excellent customer service and a passion for helping others; proven sales and cross-selling ability. Ability to collaborate in a team-oriented environment; strong communication, consultative and influencing skills (verbal and written). Professional, credible appearance; ability to follow directions, policies, and procedures; and to identify and escalate risk concerns. Proficiency with digital tools and technology to enhance customer engagement; ability to work in a fast-paced environment with multiple priorities. Ability to work branch hours, including weekends and evenings. Responsibilities
Achieve or exceed sales targets by promoting and cross-selling banking products and services to existing and prospective customers. Develop and maintain strong client relationships to understand financial needs and provide tailored solutions. Prospect for new clients via networking, referrals, lead calling, portfolio management, and community engagement. Address the financial needs of customers, including transactional, servicing, and product requirements; Deliver an elevated customer experience with personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital channels and educate them on self-service options. Communicate clearly with customers in person, by phone, and through digital channels. Ensure compliance with regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive performance. Responsibilities may extend to supporting nearby branch locations based on business needs. Certifications
No certifications listed for this job. Nice To Have
Established work history or equivalent demonstrated through combined experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions, the annual range is based on a 40-hour work week. Compensation may vary based on skills, experience, training, licensure, certifications, and location. Base Pay Range – Minimum: 38,250.00 USD; Maximum: 59,000.00 USD Additional Information
EEO Statement: Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort; occasional moving and lifting of light equipment may be required. Employer Rights: This job description is not a contract and Santander reserves the right to revise duties or terminate employment at any time. The company may ask you to perform other duties as needed. What To Do Next: If this sounds like a role you are interested in, please apply. If you require accommodations due to a disability or other reasons, contact TAOps@santander.us. Primary Location: New Bedford, MA; Other Locations: Massachusetts-New Bedford; Organization: Santander Bank N.A. Additional roles and locations listed were present in the original description but are not included here to maintain focus on the primary role.
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