AXIS (AXIS Capital)
Overview
AXIS Capital is a trusted global provider of specialty lines insurance and reinsurance. We strive to create an inclusive and welcoming culture where employees of all backgrounds feel empowered to be themselves. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. Job Description: Senior Claims Specialist AXIS is seeking a Senior Claims Specialist to join our North America Claims team reporting to the Manager of Casualty Claims. This position requires senior claims management and handling expertise for both the oversight and management of TPA handled claims. This is primarily a casualty position, but multi-line experience is a plus. What will you do in this role?
Auditing of Third-Party Administrators to ensure reserve adequacy. Handling oversight claim files involving complex and severe loss as defined by escalation criteria and claims guidelines. Ensuring TPA compliance with reportable criteria via regular auditing and stewardship meetings. Claim Performance: Ensure timely and appropriate claim handling, legal and vendor expenses, exposure evaluations, and reserving—including use of signal reserves and the sensitivity projection process—to drive optimal claims resolutions for insureds and Axis. Identify opportunities to reduce ULAE spend, including Monitoring Counsel and Coverage Counsel; identify opportunities to increase use of internal Severity and Coverage resources. Compliance & Quality Assurance – Comply with best practices measured by monthly QA scores and Management Initiated Audit results, and implement Management Action Plans for all claims groups in Axis Claims. Advance Specialty Leadership – Develop strong relationships with key broker, MGA & TPA partners, support Underwriting & Distribution; participate in UW with Claims participation at strategically important events/meetings. Drive deeper relationships and collaboration with internal partners across sharing large loss updates, trend updates and ensuring all data in claim files is accurate. Collaborate with Underwriting, Distribution, and Senior Claim Management to drive relationships with strategic distribution partners and deliver best-in-class claim service to the end user/insured. Exhibit best-in-class claim handling behaviors as measured by feedback from internal and external partners and MIA results. Close files timely and efficiently, ensuring appropriate staffing models and cost-effective operating models; maintain a personal closing ratio of at least 100% where possible without sacrificing proper reserves. Participate in How We Work initiatives and provide constructive feedback. Claims Management & Analytics – Enhance use of analytics tools (e.g., claims handler score cards and Power BI reports) to improve performance; support Axis-wide data analytics strategy and efforts to build the claims data platform. Support Axis-led corporate pillar initiatives supporting diversity & inclusion, environment, philanthropy and Axis employee resource groups. What you need to have
Bachelor’s degree preferred - JD a plus In lieu of preferred education, minimum of 5-7 years of adjusting experience, with coverage and litigation management experience Valid licenses by state as required and additional states added to certifications as needed Good interpersonal communication skills Excellent Microsoft Office Skills – Word, Excel, Outlook, PowerPoint, OneNote and SharePoint Excellent writing skills Proven success working in a hybrid work environment Working experience of the MGA/TPA relationship Confidence in coverage, evaluation and reserving Solid negotiation and settlement skills General Liability, Construction Defect, Auto and Garagekeepers Coverage knowledge is required Role factors
Preferred candidates will be able to commute to an AXIS office; we are a hybrid work environment with 3 days a week in the office. What we offer
For this position, we currently expect to offer a base salary in the range of: Alpharetta, GA $90,000 - $130,000; Chicago, IL $95,000 - $140,000; Princeton/Red Bank/Short Hills NJ $104,000 - $138,700; or New York, NY $108,500 - $145,000. The specific salary offer will be based on factors including experience and work location. In addition, all employees are eligible for competitive incentive targets with awards based on corporate and individual performance. We offer a comprehensive benefits package including medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and more.
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AXIS Capital is a trusted global provider of specialty lines insurance and reinsurance. We strive to create an inclusive and welcoming culture where employees of all backgrounds feel empowered to be themselves. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process. Job Description: Senior Claims Specialist AXIS is seeking a Senior Claims Specialist to join our North America Claims team reporting to the Manager of Casualty Claims. This position requires senior claims management and handling expertise for both the oversight and management of TPA handled claims. This is primarily a casualty position, but multi-line experience is a plus. What will you do in this role?
Auditing of Third-Party Administrators to ensure reserve adequacy. Handling oversight claim files involving complex and severe loss as defined by escalation criteria and claims guidelines. Ensuring TPA compliance with reportable criteria via regular auditing and stewardship meetings. Claim Performance: Ensure timely and appropriate claim handling, legal and vendor expenses, exposure evaluations, and reserving—including use of signal reserves and the sensitivity projection process—to drive optimal claims resolutions for insureds and Axis. Identify opportunities to reduce ULAE spend, including Monitoring Counsel and Coverage Counsel; identify opportunities to increase use of internal Severity and Coverage resources. Compliance & Quality Assurance – Comply with best practices measured by monthly QA scores and Management Initiated Audit results, and implement Management Action Plans for all claims groups in Axis Claims. Advance Specialty Leadership – Develop strong relationships with key broker, MGA & TPA partners, support Underwriting & Distribution; participate in UW with Claims participation at strategically important events/meetings. Drive deeper relationships and collaboration with internal partners across sharing large loss updates, trend updates and ensuring all data in claim files is accurate. Collaborate with Underwriting, Distribution, and Senior Claim Management to drive relationships with strategic distribution partners and deliver best-in-class claim service to the end user/insured. Exhibit best-in-class claim handling behaviors as measured by feedback from internal and external partners and MIA results. Close files timely and efficiently, ensuring appropriate staffing models and cost-effective operating models; maintain a personal closing ratio of at least 100% where possible without sacrificing proper reserves. Participate in How We Work initiatives and provide constructive feedback. Claims Management & Analytics – Enhance use of analytics tools (e.g., claims handler score cards and Power BI reports) to improve performance; support Axis-wide data analytics strategy and efforts to build the claims data platform. Support Axis-led corporate pillar initiatives supporting diversity & inclusion, environment, philanthropy and Axis employee resource groups. What you need to have
Bachelor’s degree preferred - JD a plus In lieu of preferred education, minimum of 5-7 years of adjusting experience, with coverage and litigation management experience Valid licenses by state as required and additional states added to certifications as needed Good interpersonal communication skills Excellent Microsoft Office Skills – Word, Excel, Outlook, PowerPoint, OneNote and SharePoint Excellent writing skills Proven success working in a hybrid work environment Working experience of the MGA/TPA relationship Confidence in coverage, evaluation and reserving Solid negotiation and settlement skills General Liability, Construction Defect, Auto and Garagekeepers Coverage knowledge is required Role factors
Preferred candidates will be able to commute to an AXIS office; we are a hybrid work environment with 3 days a week in the office. What we offer
For this position, we currently expect to offer a base salary in the range of: Alpharetta, GA $90,000 - $130,000; Chicago, IL $95,000 - $140,000; Princeton/Red Bank/Short Hills NJ $104,000 - $138,700; or New York, NY $108,500 - $145,000. The specific salary offer will be based on factors including experience and work location. In addition, all employees are eligible for competitive incentive targets with awards based on corporate and individual performance. We offer a comprehensive benefits package including medical plans for employees and their families, health and wellness programs, retirement plans, tuition reimbursement, paid vacation, and more.
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