TikTok
Overview
We are looking for an experienced, detail-oriented Global Account Manager to join our Global Agency & Accounts (GA&A) team. This role is a vital part of meeting client and business objectives and providing best-in-class customer service to clients. Through establishing and building trusted cross-functional relationships, Global Account Managers are a strategic and consultative partner to the largest advertisers and agencies in the world, helping them develop TikTok solutions that build businesses and brands across our integrated suite of products. The role has a focus on reporting, analytics, advertiser education & advertiser-added value management. Success requires media acumen, account management, and the ability to provide custom solutions leveraging our ad product suite.
Responsibilities
Managing a set of global accounts, including a mix of operational excellence, strategy, business acumen, client servicing and sales.
Galvanize accounts by partnering with Sales leads to drive revenue while providing longer-term strategic direction for regional teams.
Collaborate with Global Account Directors and Leads to meet account priorities and deliver JBPs and strategic value ads. Communicate account objectives to regional markets to ensure consistency.
Serve as a product expert, developing knowledge of TikTok offerings and advanced client reporting and measurement opportunities; unlock commerce and creative opportunities by ensuring client understanding of TikTok products.
Partner with cross-functional teams (e.g., Consumer, Content, Product, Revenue) to organize and implement complex global projects.
Lead trainings, client workshops, capability building, and storytelling to support sell-through in brief responses.
Lead the development and presentation of Quarterly Business Reviews (QBRs) with performance updates, insights, and strategic recommendations.
Navigate a complex matrix with clients across multiple markets, from global Media leads to global Brand managers.
Build marketing materials to guide best practices across creative, ad products, and measurement.
Share global account trends, news, and insights to educate regions and steward internal knowledge.
Qualifications
Minimum Qualifications
Minimum 4+ years of experience in client and/or project management, managing budgets, and media campaigns within digital media, advertising agencies, or tech platforms.
Excellent collaboration skills with the ability to work cross-functionally, internally and externally.
Experience working with internal cross-functional partners, commercial teams, and external client communications.
Strong communication skills.
Strong Excel and PowerPoint skills with ability to analyze data and identify insights to assess campaign performance and provide recommendations.
Proactive attitude with strong project management, organizational, and analytical skills.
Comfortable working in a startup culture with adaptability to changes.
Preferred Qualifications
Self-starter with fast learning and critical thinking.
Experience working with global partners in different time zones and cultures.
Passion for data and technology.
Experience with ad verification partners (IAS, DV, DAR, MOAT).
About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our product helps people express themselves, discover, and connect. Our global, diverse teams enable this at scale. We strive to be curious, humble, and impactful as we grow a fast-moving tech company, embracing challenges and adopting an "Always Day 1" mindset to achieve meaningful breakthroughs.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the communities we reach.
TikTok Accommodation TikTok provides reasonable accommodations in recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. If you need assistance or an accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information Compensation Description (Annually): The base salary range for this position in the selected city is $93,600 - $156,800 annually. Compensation may vary outside this range based on qualifications, skills, competencies, experience, and location. Base pay is part of the Total Package and may include discretionary bonuses/incentives and restricted stock units. Benefits include medical, dental, and vision insurance from day one, a 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, and paid holidays/sick leave/personal time. The Company reserves the right to modify benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We assess criminal history for functions that may impact job duties as described above.
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We are looking for an experienced, detail-oriented Global Account Manager to join our Global Agency & Accounts (GA&A) team. This role is a vital part of meeting client and business objectives and providing best-in-class customer service to clients. Through establishing and building trusted cross-functional relationships, Global Account Managers are a strategic and consultative partner to the largest advertisers and agencies in the world, helping them develop TikTok solutions that build businesses and brands across our integrated suite of products. The role has a focus on reporting, analytics, advertiser education & advertiser-added value management. Success requires media acumen, account management, and the ability to provide custom solutions leveraging our ad product suite.
Responsibilities
Managing a set of global accounts, including a mix of operational excellence, strategy, business acumen, client servicing and sales.
Galvanize accounts by partnering with Sales leads to drive revenue while providing longer-term strategic direction for regional teams.
Collaborate with Global Account Directors and Leads to meet account priorities and deliver JBPs and strategic value ads. Communicate account objectives to regional markets to ensure consistency.
Serve as a product expert, developing knowledge of TikTok offerings and advanced client reporting and measurement opportunities; unlock commerce and creative opportunities by ensuring client understanding of TikTok products.
Partner with cross-functional teams (e.g., Consumer, Content, Product, Revenue) to organize and implement complex global projects.
Lead trainings, client workshops, capability building, and storytelling to support sell-through in brief responses.
Lead the development and presentation of Quarterly Business Reviews (QBRs) with performance updates, insights, and strategic recommendations.
Navigate a complex matrix with clients across multiple markets, from global Media leads to global Brand managers.
Build marketing materials to guide best practices across creative, ad products, and measurement.
Share global account trends, news, and insights to educate regions and steward internal knowledge.
Qualifications
Minimum Qualifications
Minimum 4+ years of experience in client and/or project management, managing budgets, and media campaigns within digital media, advertising agencies, or tech platforms.
Excellent collaboration skills with the ability to work cross-functionally, internally and externally.
Experience working with internal cross-functional partners, commercial teams, and external client communications.
Strong communication skills.
Strong Excel and PowerPoint skills with ability to analyze data and identify insights to assess campaign performance and provide recommendations.
Proactive attitude with strong project management, organizational, and analytical skills.
Comfortable working in a startup culture with adaptability to changes.
Preferred Qualifications
Self-starter with fast learning and critical thinking.
Experience working with global partners in different time zones and cultures.
Passion for data and technology.
Experience with ad verification partners (IAS, DV, DAR, MOAT).
About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us Inspiring creativity is at the core of TikTok's mission. Our product helps people express themselves, discover, and connect. Our global, diverse teams enable this at scale. We strive to be curious, humble, and impactful as we grow a fast-moving tech company, embracing challenges and adopting an "Always Day 1" mindset to achieve meaningful breakthroughs.
Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. We celebrate diverse voices and strive to reflect the communities we reach.
TikTok Accommodation TikTok provides reasonable accommodations in recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other protected reasons. If you need assistance or an accommodation, please reach out to us at https://tinyurl.com/RA-request
Job Information Compensation Description (Annually): The base salary range for this position in the selected city is $93,600 - $156,800 annually. Compensation may vary outside this range based on qualifications, skills, competencies, experience, and location. Base pay is part of the Total Package and may include discretionary bonuses/incentives and restricted stock units. Benefits include medical, dental, and vision insurance from day one, a 401(k) with company match, paid parental leave, disability coverage, life insurance, wellbeing benefits, and paid holidays/sick leave/personal time. The Company reserves the right to modify benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. We assess criminal history for functions that may impact job duties as described above.
We’re unlocking community knowledge in a new way. Experts add insights directly into articles, started with the help of AI.
#J-18808-Ljbffr