Paylocity
Description
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. We give our employees what they need to succeed, including great benefits and perks. At Paylocity, people matter most and have always been at the heart of our business. In-Office
This is a 100% in-office role based at our Schaumburg, IL / Rochester, NY / Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview
As an Implementation Consultant I, you will support small business clients by configuring solutions that meet their unique needs. You’ll begin by conducting a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities. You’ll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team. This role is ideal for detail-oriented professionals who are passionate about delivering excellent client experiences and developing foundational implementation skills. Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Act as our client's trusted advisor, ensuring exceptional customer experiences throughout the implementation process, including facilitating meetings and maintaining communication throughout the life cycle of the implementation. Provide a smooth transition and post-implementation support as needed, including system maintenance and issue resolution, based on client feedback. Assist clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software. Collaborate with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor). Review configuration of the system with the client to ensure it is aligned with their needs and expectations for optimal utilization of system capabilities. Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations. Troubleshoot and resolve implementation-related matters, escalating critical concerns to the appropriate teams when necessary. Education And Experience
1+ years of Customer Service or Customer interfacing role 1+ years of HCM implementation experience preferred High school Diploma required; bachelor’s degree preferred. Client-centric approach: possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process. Proficiency in Microsoft Office (emphasis on Excel) and ability to adapt quickly to new software platforms. Experience with Excel functions including VLOOKUP, PivotTables, data manipulation and analysis. Resourcefulness: use problem-solving abilities to overcome obstacles and meet project requirements and client expectations. Project Management: ability to handle multiple projects concurrently, prioritize tasks, manage timelines, and ensure deliverables are met on time with high organization and attention to detail. Physical Requirements
Ability to sit for extended periods at a desk or workstation (typically 7-8 hours a day). Use of computer and phone systems, including operating multiple software programs and handling inquiries concurrently. Equal Opportunity and Hiring Information
Paylocity is an equal-opportunity employer. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected statuses as required by applicable law. We embrace and encourage differences across age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, and other characteristics. We actively cultivate these differences through our ERGs and employee experiences to drive innovation. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests and resumes should not be sent to this address. The base pay range for this position is $50,000 - $60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.
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Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. We give our employees what they need to succeed, including great benefits and perks. At Paylocity, people matter most and have always been at the heart of our business. In-Office
This is a 100% in-office role based at our Schaumburg, IL / Rochester, NY / Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours. Position Overview
As an Implementation Consultant I, you will support small business clients by configuring solutions that meet their unique needs. You’ll begin by conducting a detailed needs analysis, then tailor system setups to improve efficiency, streamline processes, and enhance reporting capabilities. You’ll also ensure accurate data conversion from previous systems, validate results with clients, and provide hands-on support through the transition to our Client Services team. This role is ideal for detail-oriented professionals who are passionate about delivering excellent client experiences and developing foundational implementation skills. Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Act as our client's trusted advisor, ensuring exceptional customer experiences throughout the implementation process, including facilitating meetings and maintaining communication throughout the life cycle of the implementation. Provide a smooth transition and post-implementation support as needed, including system maintenance and issue resolution, based on client feedback. Assist clients in data migration, data mapping, and data validation processes to ensure accurate and complete data integration into the HCM software. Collaborate with clients to gather and analyze their business requirements related to the specific HCM function (e.g., payroll, HR, time, and labor). Review configuration of the system with the client to ensure it is aligned with their needs and expectations for optimal utilization of system capabilities. Collaborate with internal cross-functional teams, including sales, product SMEs and project managers, to deliver high-quality implementations. Troubleshoot and resolve implementation-related matters, escalating critical concerns to the appropriate teams when necessary. Education And Experience
1+ years of Customer Service or Customer interfacing role 1+ years of HCM implementation experience preferred High school Diploma required; bachelor’s degree preferred. Client-centric approach: possess excellent interpersonal verbal and written communication skills with a strong customer-focused mindset throughout the implementation process. Proficiency in Microsoft Office (emphasis on Excel) and ability to adapt quickly to new software platforms. Experience with Excel functions including VLOOKUP, PivotTables, data manipulation and analysis. Resourcefulness: use problem-solving abilities to overcome obstacles and meet project requirements and client expectations. Project Management: ability to handle multiple projects concurrently, prioritize tasks, manage timelines, and ensure deliverables are met on time with high organization and attention to detail. Physical Requirements
Ability to sit for extended periods at a desk or workstation (typically 7-8 hours a day). Use of computer and phone systems, including operating multiple software programs and handling inquiries concurrently. Equal Opportunity and Hiring Information
Paylocity is an equal-opportunity employer. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected statuses as required by applicable law. We embrace and encourage differences across age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, and other characteristics. We actively cultivate these differences through our ERGs and employee experiences to drive innovation. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests and resumes should not be sent to this address. The base pay range for this position is $50,000 - $60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.
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