RealManage
Community Association Manager / Portfolio (CVCA2025)
RealManage, Chula Vista, California, United States, 91911
Overview
Community Association Manager / Portfolio (CVCA2025) role at
RealManage . The CAM is the key ambassador of RealManage. They will provide management, direction, and leadership to ensure the successful daily operations of a portfolio of community associations delivering professional services and an exceptional customer experience in accordance with the service level agreement and in alignment with the company’s guiding principles.
Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.
RealManage
has earned the prestigious Certified recognition from
Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
At
RealManage , we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.
Join us at
RealManage
and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.
RealManage
is a values-based company with the following values as our guiding principles:
Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
The Community Association Manager (CAM) is the key ambassador of RealManage. They will provide management, direction, and leadership to ensure the successful daily operations of a portfolio of community associations deliver professional services and an exceptional customer experience in accordance with the service level agreement and in alignment with the company’s guiding principles.
Key responsibilities include, but are not limited to, working closely with the Board of Directors, developer, and/or builder to manage and operate the community, facilitate solutions to problems, and increase the home values of each community.
Responsibilities
Our Portfolio CAMs serve as a professional advisor to their Board of Directors of each community assigned
Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures
Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity
You will have the opportunity to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, progress of specific key initiatives, and make clear and concise recommendations
Our CAMs assist the Board with the selection of contractors and insurance carriers to maintain and protect the community
Provide vendor management oversight, including the set-up bid process, through contract and oversight
Oversee and approve payment of vendors providing services to the community association
Develop and submit a complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association
Works with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing. Possesses knowledge of cash balances and availability of funds for projects, monitors aging reports to ensure timely legal action regarding collections, and any other legal action before the association
Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community
Attend monthly Manager’s and training meetings as required
Conduct business at all times with the highest standards of personal, professional, and ethical conduct
Displays exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems
Plus other work-related tasks
Qualifications
Excellent interpersonal skills. You will have to manage a wide range of personalities with a wide range of opinions, both over the phone and in person. You should be a friendly, outgoing person who can represent the company well in all situations.
Excellent writing skills. Our customers require thoughtful, concise, and timely responses to their concerns. Much of this communication occurs over e-mail.
Excellent technology skills. Most of your day will be spent managing data utilizing our proprietary software. You should be comfortable using and learning technology software that allows you to access Owner / Residential portals, Management / Board portals, Closing portals, Attorney Portals, and Vendor portals, all from one landing page.
Flexibility and humility. We approach our business with the mentality that we are here to serve. That means that you need to be willing and able to do what is necessary to please your clients, whatever that may be. You should be comfortable and willing to pitch in and do whatever needs to be done.
Excellent organizational skills. You will be working with hundreds of owners divided among a portfolio of properties. We have established excellent, efficient systems to facilitate this work, but you need to have strong organizational skills and be attentive to detail to use the systems effectively.
The ability to work independently. Because this is a growing business, you need to be comfortable working alone or independently at times. We will provide training and set goals, provide the technology and systems for you to achieve those goals. You will be empowered to make decisions and will be held accountable for your decisions.
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing and Sales
Base pay range $72,000.00/yr - $75,000.00/yr
#J-18808-Ljbffr
RealManage . The CAM is the key ambassador of RealManage. They will provide management, direction, and leadership to ensure the successful daily operations of a portfolio of community associations delivering professional services and an exceptional customer experience in accordance with the service level agreement and in alignment with the company’s guiding principles.
Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.
RealManage
has earned the prestigious Certified recognition from
Great Place to Work , a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.
At
RealManage , we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.
Join us at
RealManage
and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.
RealManage
is a values-based company with the following values as our guiding principles:
Integrity: we always do the right thing.
Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
Selflessness: more than teamwork; we are part of something special and much larger than any of us.
Personal Relationships: we are a professional services company; people do business with people they like.
Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.
The Community Association Manager (CAM) is the key ambassador of RealManage. They will provide management, direction, and leadership to ensure the successful daily operations of a portfolio of community associations deliver professional services and an exceptional customer experience in accordance with the service level agreement and in alignment with the company’s guiding principles.
Key responsibilities include, but are not limited to, working closely with the Board of Directors, developer, and/or builder to manage and operate the community, facilitate solutions to problems, and increase the home values of each community.
Responsibilities
Our Portfolio CAMs serve as a professional advisor to their Board of Directors of each community assigned
Acquires and maintains current knowledge of state and regulatory agency statutes and the community’s documents, policies, and procedures
Provides weekly updates of open items and ongoing reporting to the Board regarding collections, ACC requests, compliance, service requests, and work order activity
You will have the opportunity to run a Board or Annual Meeting and create monthly management reports, which depict the actual condition of community amenities, progress of specific key initiatives, and make clear and concise recommendations
Our CAMs assist the Board with the selection of contractors and insurance carriers to maintain and protect the community
Provide vendor management oversight, including the set-up bid process, through contract and oversight
Oversee and approve payment of vendors providing services to the community association
Develop and submit a complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the goals of the association
Works with the accounting team to ensure the accuracy and ongoing maintenance of finances, variance reports, and invoice processing. Possesses knowledge of cash balances and availability of funds for projects, monitors aging reports to ensure timely legal action regarding collections, and any other legal action before the association
Build and foster positive relationships with residents to ensure a high level of service, timely and complete resolution of resident concerns, good communications, and continuous improvement in services for the community
Attend monthly Manager’s and training meetings as required
Conduct business at all times with the highest standards of personal, professional, and ethical conduct
Displays exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems
Plus other work-related tasks
Qualifications
Excellent interpersonal skills. You will have to manage a wide range of personalities with a wide range of opinions, both over the phone and in person. You should be a friendly, outgoing person who can represent the company well in all situations.
Excellent writing skills. Our customers require thoughtful, concise, and timely responses to their concerns. Much of this communication occurs over e-mail.
Excellent technology skills. Most of your day will be spent managing data utilizing our proprietary software. You should be comfortable using and learning technology software that allows you to access Owner / Residential portals, Management / Board portals, Closing portals, Attorney Portals, and Vendor portals, all from one landing page.
Flexibility and humility. We approach our business with the mentality that we are here to serve. That means that you need to be willing and able to do what is necessary to please your clients, whatever that may be. You should be comfortable and willing to pitch in and do whatever needs to be done.
Excellent organizational skills. You will be working with hundreds of owners divided among a portfolio of properties. We have established excellent, efficient systems to facilitate this work, but you need to have strong organizational skills and be attentive to detail to use the systems effectively.
The ability to work independently. Because this is a growing business, you need to be comfortable working alone or independently at times. We will provide training and set goals, provide the technology and systems for you to achieve those goals. You will be empowered to make decisions and will be held accountable for your decisions.
Seniority level
Entry level
Employment type
Full-time
Job function
Marketing and Sales
Base pay range $72,000.00/yr - $75,000.00/yr
#J-18808-Ljbffr