Washington State Department of Social and Health Services
DSHS ESA Management Analyst 5
Washington State Department of Social and Health Services, Seattle, Washington, us, 98127
Description
Join the Department of Social and Health Services (DSHS), in a position that protects the integrity of services for immigrant and refugee families and individuals as they build new lives in Washington state. The Office of Refugee and Immigrant Assistance (ORIA) leads statewide efforts to support people arriving and resettling here, by ensuring their basic needs are met, and by providing opportunities to support their social and economic integration. Working with more than 125 community partners across the state, ORIA oversees programs that provide housing, health care, mental health support, employment services, English classes, foster care for unaccompanied youth, help with citizenship and more. As the state’s lead for refugee resettlement, ORIA ensures that services meet both immediate needs and long-term goals, helping families gain stability, opportunity, and a true sense of belonging in their new communities. As the ORIA Monitoring and Quality Assurance Coordinator you will report to ORIA’s Director and are responsible for overseeing the development, management, coordination, and implementation of all required programmatic monitoring for all of ORIA’s contracted services. The successful candidate will need a strong understanding of federal and state regulations to make recommendations for ORIA and develop corrective action plans that may have a significant impact. The position oversees ORIA’s annual programmatic monitoring implementation plan and implements and maintains ORIA’s monitoring framework with standardized monitoring forms, processes and procedures for consistency across ORIA. Responsibilities
Supervise ORIA’s programmatic Monitoring and Quality Assurance team of analysts and consultants, providing training, and setting and maintaining accountability through clear expectations Oversee the development, management, coordination, and implementation of all required programmatic monitoring for ORIA to comply with all federal and state requirements and regulations Analyze and make improvement recommendations to ORIA internal processes and develop corrective action plans that may have a significant impact on outside organizations and statewide programs Direct ORIA’s annual programmatic monitoring implementation plan to ensure alignment with all required federal and state monitoring requirements Oversee all onsite and virtual monitoring visits, including scheduling and due dates for information, and develop partner communications regarding timeline, plan, and requirements Coordinate all monitoring activities with ORIA’s program teams, ESA’s Fiscal and Contract Teams and other internal and external partners Produce comprehensive monitoring reports, confirming required follow-up items to address issues identified Develop and maintain a quality assurance framework that defines guidelines and standards for processes, procedures, and operations Develop recommendations for process, procedural, and programmatic improvements for ORIA Other duties as assigned Qualifications
Bachelor’s degree in business administration, public administration, law, public health, health administration, or a related field AND Five years of demonstrated experience in two or more of the following areas: conducting research; analyzing policies, laws, rules, or regulations; conducting business analysis and developing requirements; leading business projects; managing business operations; business policy development; supervising For positions requiring supervision, at least one year of supervisory experience Professional experience may substitute year for year for education. Additional Information
King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use. The Department of Social and Health Services’ vision emphasizes equity, anti-racism, and social justice in all work with diverse communities, including immigrants and refugees. We strive for greater access and affirming representation for Black, Indigenous, and People of Color, people with disabilities, elders, LGBTQIA+ individuals, and families building financial security. If you require an accommodation in the application process, contact the Recruiter. Questions? Please contact sharon.sterling@dshs.wa.gov or call Talent Acquisition at (360) 725-5810 and reference job number 06776. Supplemental information: a background check may be conducted prior to hire. This announcement may be used to fill multiple vacancies. Washington state requires a valid driver’s license for state business and liability insurance for any personal vehicle used on state business. E-Verify is a registered trademark of the U.S. Department of Homeland Security. Equal Opportunity Employer: Washington State Department of Social and Health Services does not discriminate in any area of employment or services. For reasonable accommodation in the application process, contact the Recruiter.
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Join the Department of Social and Health Services (DSHS), in a position that protects the integrity of services for immigrant and refugee families and individuals as they build new lives in Washington state. The Office of Refugee and Immigrant Assistance (ORIA) leads statewide efforts to support people arriving and resettling here, by ensuring their basic needs are met, and by providing opportunities to support their social and economic integration. Working with more than 125 community partners across the state, ORIA oversees programs that provide housing, health care, mental health support, employment services, English classes, foster care for unaccompanied youth, help with citizenship and more. As the state’s lead for refugee resettlement, ORIA ensures that services meet both immediate needs and long-term goals, helping families gain stability, opportunity, and a true sense of belonging in their new communities. As the ORIA Monitoring and Quality Assurance Coordinator you will report to ORIA’s Director and are responsible for overseeing the development, management, coordination, and implementation of all required programmatic monitoring for all of ORIA’s contracted services. The successful candidate will need a strong understanding of federal and state regulations to make recommendations for ORIA and develop corrective action plans that may have a significant impact. The position oversees ORIA’s annual programmatic monitoring implementation plan and implements and maintains ORIA’s monitoring framework with standardized monitoring forms, processes and procedures for consistency across ORIA. Responsibilities
Supervise ORIA’s programmatic Monitoring and Quality Assurance team of analysts and consultants, providing training, and setting and maintaining accountability through clear expectations Oversee the development, management, coordination, and implementation of all required programmatic monitoring for ORIA to comply with all federal and state requirements and regulations Analyze and make improvement recommendations to ORIA internal processes and develop corrective action plans that may have a significant impact on outside organizations and statewide programs Direct ORIA’s annual programmatic monitoring implementation plan to ensure alignment with all required federal and state monitoring requirements Oversee all onsite and virtual monitoring visits, including scheduling and due dates for information, and develop partner communications regarding timeline, plan, and requirements Coordinate all monitoring activities with ORIA’s program teams, ESA’s Fiscal and Contract Teams and other internal and external partners Produce comprehensive monitoring reports, confirming required follow-up items to address issues identified Develop and maintain a quality assurance framework that defines guidelines and standards for processes, procedures, and operations Develop recommendations for process, procedural, and programmatic improvements for ORIA Other duties as assigned Qualifications
Bachelor’s degree in business administration, public administration, law, public health, health administration, or a related field AND Five years of demonstrated experience in two or more of the following areas: conducting research; analyzing policies, laws, rules, or regulations; conducting business analysis and developing requirements; leading business projects; managing business operations; business policy development; supervising For positions requiring supervision, at least one year of supervisory experience Professional experience may substitute year for year for education. Additional Information
King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use. The Department of Social and Health Services’ vision emphasizes equity, anti-racism, and social justice in all work with diverse communities, including immigrants and refugees. We strive for greater access and affirming representation for Black, Indigenous, and People of Color, people with disabilities, elders, LGBTQIA+ individuals, and families building financial security. If you require an accommodation in the application process, contact the Recruiter. Questions? Please contact sharon.sterling@dshs.wa.gov or call Talent Acquisition at (360) 725-5810 and reference job number 06776. Supplemental information: a background check may be conducted prior to hire. This announcement may be used to fill multiple vacancies. Washington state requires a valid driver’s license for state business and liability insurance for any personal vehicle used on state business. E-Verify is a registered trademark of the U.S. Department of Homeland Security. Equal Opportunity Employer: Washington State Department of Social and Health Services does not discriminate in any area of employment or services. For reasonable accommodation in the application process, contact the Recruiter.
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