Benefits Specialist

Our Client, a Healthcare company, is looking for a Benefits Specialist for their Fountain Valley, CA/ Hybrid location. Responsibilities: Provide accurate, timely, and clear information about health, dental, vision, life insurance, disability, retirement, and other employee benefits. Assist employees in understanding benefit options, enrollment procedures, and eligibility requirements. Document all inquiries, issues, and resolutions in the call tracking system. Continue to support employee benefit inquiries after Open Enrollment ends, when call volumes are expected to decrease. Deliver excellent customer service by demonstrating patience, empathy, and professionalism on every call. Requirements: Minimum of 3 years of experience in employee benefits, benefits administration, or a related HR role. Strong working knowledge of health & welfare benefits, retirement plans, and open enrollment processes. Exceptional communication skills, with the ability to explain benefits clearly and simply to employees. Strong problem-solving and active-listening skills; customer-service mindset is essential. Proficiency with call tracking systems and standard HR/benefits software. Ability to manage a high call volume efficiently while maintaining quality service. Spanish language skills are a plus. High School Diploma Bachelors Degree Why Should You Apply? Health Benefits Referral Program Excellent growth and advancement opportunities As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

#J-18808-Ljbffr