Service Coordination Inc
Case Manager (Service Coordinator)
Service Coordination Inc, Annapolis, Maryland, United States, 21403
Overview
Case Manager (Service Coordinator) at
Service Coordination Inc
(SCI). Why you should consider working with us
We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certifications. We reimburse for all travel and offer a quarterly bonus potential. Generous Team Member Referral Program. Excellent benefits, including a tuition reimbursement program, a student loan repayment program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday pay. Extensive paid training and employer-provided laptop and cell phone. Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual Reviews. Position Summary
Provide Case Management services to individuals who have an intellectual disability and/or developmental disability. Primary objectives include establishing positive working relationships with each person served, their team and external stakeholders; exploring options and growth opportunities; establishing and monitoring an annual Person-Centered Plan (PCP); securing ongoing support services; and ensuring services meet state-mandated standards. SCI Team Member Expectations
All SCI Team Members are expected to follow the organization’s mission, core operating values and policies; comply with HIPAA and confidentiality; collaborate with peers and leadership; participate in meetings and trainings; comply with employment laws and regulations; follow person-centered planning procedures; and foster a culture that values diversity. Essential Duties
Advocate on behalf of individuals, provide resource information, and educate them to become more self-determined. Provide education to individuals and their families; educate on how to coordinate and advocate for services. Encourage individuals to empower themselves and achieve independence; educate on self-determination. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA. Meet with individuals and/or family to obtain information and documentation; complete a Comprehensive Assessment (CA). Plan for, and update Person Centered Plans (PCPs); develop and continually update PCPs that document service needs and outcomes. Identify services and coordinate resources to achieve PCP outcomes; communicate with providers and support staff as needed. Travel to meet with support staff; provide information, makes referrals, and assist individuals; support transitions. Complete required paperwork and follow up for waivers; monitor PCPs and conduct follow-up activities; conduct on-site visits and timely visits as defined in regulations. Submit the Recertification of Need (RECON); identify new medical and health services and other needs; submit recommendations for new DDA priority category. Complete the Agency Investigation Report (AIR); apply or re-apply for necessary programs or services; communicate with providers regarding resolutions of concerns. Oversee documentation to apply for medical assistance; adhere to SCI policies and procedures; meet performance utilization benchmarks. Maintain HIPAA records securely; utilize tracking and time management tools. Required Competencies
Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. Communicates Effectively – Delivers clear multi-mode communications. Customer Focus – Builds strong customer relationships and delivers customer-centric solutions. Interpersonal Savvy – Relates well with diverse groups of people. Instills Trust – Demonstrates honesty and integrity. Tech Savvy – Adopts innovations in digital tools and technology. Ensures Accountability – Holds self and others to commitments. Values Differences – Respects diverse perspectives and cultures. Resourcefulness – Uses resources effectively and efficiently. Situational Adaptability – Adapts approach to evolving situations. Plans and Aligns – Plans work to meet organizational goals. Education Requirements
A bachelor’s degree from an accredited education program in a human services field; OR A bachelor’s degree in a non-human services field from an accredited program, with two years of experience in a human services field. Experience Preferred
Experience working with people with developmental disabilities. Physical Demands
Generally in a standard office environment. Must be able to operate a computer and carry out related tasks; may require travel and driving; ability to meet the requirements of a sedentary to light workload. Reasonable accommodations may be provided. Equal Opportunity
SCI is an equal opportunity employer and is committed to full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin or other protected characteristics. Reasonable accommodations are provided for applicants with disabilities upon request. To request accommodations, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581. SCI requires a 9-Panel Drug Screening after offer of employment and does not sponsor immigration visas for this role.
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Case Manager (Service Coordinator) at
Service Coordination Inc
(SCI). Why you should consider working with us
We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certifications. We reimburse for all travel and offer a quarterly bonus potential. Generous Team Member Referral Program. Excellent benefits, including a tuition reimbursement program, a student loan repayment program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday pay. Extensive paid training and employer-provided laptop and cell phone. Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual Reviews. Position Summary
Provide Case Management services to individuals who have an intellectual disability and/or developmental disability. Primary objectives include establishing positive working relationships with each person served, their team and external stakeholders; exploring options and growth opportunities; establishing and monitoring an annual Person-Centered Plan (PCP); securing ongoing support services; and ensuring services meet state-mandated standards. SCI Team Member Expectations
All SCI Team Members are expected to follow the organization’s mission, core operating values and policies; comply with HIPAA and confidentiality; collaborate with peers and leadership; participate in meetings and trainings; comply with employment laws and regulations; follow person-centered planning procedures; and foster a culture that values diversity. Essential Duties
Advocate on behalf of individuals, provide resource information, and educate them to become more self-determined. Provide education to individuals and their families; educate on how to coordinate and advocate for services. Encourage individuals to empower themselves and achieve independence; educate on self-determination. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA. Meet with individuals and/or family to obtain information and documentation; complete a Comprehensive Assessment (CA). Plan for, and update Person Centered Plans (PCPs); develop and continually update PCPs that document service needs and outcomes. Identify services and coordinate resources to achieve PCP outcomes; communicate with providers and support staff as needed. Travel to meet with support staff; provide information, makes referrals, and assist individuals; support transitions. Complete required paperwork and follow up for waivers; monitor PCPs and conduct follow-up activities; conduct on-site visits and timely visits as defined in regulations. Submit the Recertification of Need (RECON); identify new medical and health services and other needs; submit recommendations for new DDA priority category. Complete the Agency Investigation Report (AIR); apply or re-apply for necessary programs or services; communicate with providers regarding resolutions of concerns. Oversee documentation to apply for medical assistance; adhere to SCI policies and procedures; meet performance utilization benchmarks. Maintain HIPAA records securely; utilize tracking and time management tools. Required Competencies
Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. Communicates Effectively – Delivers clear multi-mode communications. Customer Focus – Builds strong customer relationships and delivers customer-centric solutions. Interpersonal Savvy – Relates well with diverse groups of people. Instills Trust – Demonstrates honesty and integrity. Tech Savvy – Adopts innovations in digital tools and technology. Ensures Accountability – Holds self and others to commitments. Values Differences – Respects diverse perspectives and cultures. Resourcefulness – Uses resources effectively and efficiently. Situational Adaptability – Adapts approach to evolving situations. Plans and Aligns – Plans work to meet organizational goals. Education Requirements
A bachelor’s degree from an accredited education program in a human services field; OR A bachelor’s degree in a non-human services field from an accredited program, with two years of experience in a human services field. Experience Preferred
Experience working with people with developmental disabilities. Physical Demands
Generally in a standard office environment. Must be able to operate a computer and carry out related tasks; may require travel and driving; ability to meet the requirements of a sedentary to light workload. Reasonable accommodations may be provided. Equal Opportunity
SCI is an equal opportunity employer and is committed to full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin or other protected characteristics. Reasonable accommodations are provided for applicants with disabilities upon request. To request accommodations, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581. SCI requires a 9-Panel Drug Screening after offer of employment and does not sponsor immigration visas for this role.
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