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Service Coordination Inc

Case Manager (Service Coordinator)

Service Coordination Inc, Frederick, Maryland, United States, 21701

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Overview

Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within the community. The organization provides quality case management and related services while helping individuals understand their options and access resources in ways that respect dignity and rights. Responsibilities

Advocate on behalf of individuals, provide resource information, and educate them to become more self-determined. Provide education to individuals and their families; educate on coordinating and advocating for services. Encourage individuals to empower themselves and achieve independence; educate on the principles of self-determination. Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority. Meet with individuals and/or family to obtain information; obtain relevant information and supporting documentation. Complete a Comprehensive Assessment (CA); plan for, update and monitor Person-Centered Plans (PCPs). Develop and document PCPs in collaboration with the individual; conduct PCP preparations with the individual; write the Self-Directed Plan. Research, identify, refer, and coordinate resources to achieve PCP outcomes; share resources with team members. Travel to meet with support staff; provide information, make referrals, and assist individuals. Assist individuals with transitioning; complete required paperwork and waivers; identify services and collaborate with providers for transitions from state facilities or for those with forensic involvement. Monitor PCPs, conduct on-site visits, and ensure timely visits and contacts as defined by regulations. Submit required documents (e.g., Recertification of Need) and identify new medical/health services and other needs. Apply or re-apply for necessary programs or services; communicate with providers to resolve concerns. Oversee documentation for medical assistance; adhere to SCI policies; meet performance utilization benchmarks and maintain HIPAA records securely. Qualifications

Education

A bachelor’s degree from an accredited education program in a human services field; OR A bachelor’s degree in a non-human services field from an accredited program, with two years of experience in a human services field. Experience

Experience working with people with developmental disabilities is preferred. Required Competencies

Collaborates; communicates effectively; customer focus; interpersonal savvy; instills trust; tech savviness; accountability; values differences; resourcefulness; situational adaptability; plans and aligns. Physical Demands

Generally standard office environment; must be able to operate a computer and related devices; may move up to 25 pounds; ability to drive; reasonable accommodations may be provided. Compensation and Benefits

Salary range $64,395–$79,861, based on education, case management experience, and relevant certifications. Travel reimbursement; quarterly bonus potential; generous referral program. Comprehensive benefits including tuition reimbursement, student loan repayment, medical/dental/vision, 100% employer-paid disability and life insurance, 403(b) match (up to 5%), paid leave, and holiday pay. Extensive paid training; employer-provided laptop and cell phone; supportive leadership and open communication through Town Halls and annual reviews. Equal Opportunity

SCI is an equal opportunity employer and provides reasonable accommodations in the employment process. All qualified applicants will receive consideration without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. To request accommodations, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581. SCI requires a 9-panel drug screening after offer of employment. No immigration sponsorship for this role. Disclaimer: recruitment process is subject to change.

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