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Service Coordination Inc

Case Manager (Service Coordinator)

Service Coordination Inc, Columbia, Maryland, United States, 21046

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Overview

Case Manager (Service Coordinator) at Service Coordination Inc (SCI). Our mission is to provide quality case management and related services by helping people understand their choices and connecting them to resources in their communities with dignity and rights. SCI is seeking Service Coordinators who are passionate about serving their community and advocating for underserved individuals. Why you should apply

Competitive pay with a base salary range of $64,395-$79,861, determined by education, relevant case management experience, and relevant certifications Reimbursement for travel and quarterly bonus potential Generous Team Member Referral Program Excellent benefits (tuition reimbursement, student loan repayment, medical/dental/vision, 100% employer-paid short-term and long-term disability and life insurance, 403(b) match up to 5%, paid leave and holidays) Extensive paid training and employer-provided laptop and cell phone Supportive leadership with monthly Town Halls and Annual Reviews

Our roots at SCI go back to 1982, and our mission remains to care for our team, our community, and the individuals we support.

Position Summary

Provide Case Management services to individuals with intellectual and/or developmental disabilities. Establish positive working relationships, explore options and growth opportunities for each person served, and create and monitor a Person-Centered Plan (PCP). Ensure services meet state-mandated standards and securely connect individuals with ongoing supports.

SCI Team Member Expectations

All SCI Team Members are expected to follow the organization’s mission, core values, policies and procedures; protect HIPAA and confidentiality; collaborate with peers and leadership; participate in meetings and trainings; comply with employment laws; support self-direction and person-centered planning; and foster a culture that values diversity.

Essential Duties

Advocate for individuals and educate them and their families about services and self-determination Provide information, referrals, and support for transitioning to appropriate services Develop and maintain PCPs, document outcomes, and secure ongoing supports Identify, coordinate, and document eligibility for DDA services; assist with paperwork and waivers Conduct assessments, develop PCPs, and monitor progress toward goals Coordinate resources and services to meet PCP outcomes; travel to meet with support staff as needed Submit required documentation (e.g., RECON, AIR) and communicate with providers about resolutions Ensure compliance with SCI policies and perform within performance benchmarks Maintain HIPAA records securely and utilize tracking/time management tools

Required Competencies

Collaborates – builds partnerships and works with others to meet objectives Communicates Effectively – clear, multi-mode communication for diverse audiences Customer Focus – strong relationships and customer-centric solutions Interpersonal Savvy – comfortable with diverse groups Instills Trust – honesty, integrity, authenticity Tech Savvy – leveraging digital tools and technology Ensures Accountability – responsible for commitments Values Differences – respects diverse perspectives Resourcefulness and Situational Adaptability Plans and Aligns – prioritizes work to meet organizational goals

Education Requirements

A bachelor’s degree in a human services field; OR A bachelor’s degree in a non-human services field with two years of experience in a human services field

Experience Preferred

Experience working with people with developmental disabilities

Physical Demands

Standard office environment. Ability to sit, use computer and office equipment, travel, and assist individuals as needed. Reasonable accommodations may be made for individuals with disabilities. This description is subject to change.

Equal Opportunity Employer

SCI is an equal opportunity employer and is committed to full inclusion of all qualified individuals. All qualified applicants will receive consideration without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Reasonable accommodations are provided for applicants in the job application or interview process. To request accommodations, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581.

SCI requires completion and passing of a 9-Panel Drug Screen within 48 hours after accepting an offer. SCI does not sponsor for immigration visas for this role.

Disclaimer:

The recruitment process is approved by SCI’s Team Member Experience Advisory Committee and subject to change based on business needs.

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