San Bernardino County
Sheriff's Communications Dispatcher Trainee
San Bernardino County, California, Missouri, United States, 65018
Overview
Sheriff's Department is recruiting Sheriff's Communications Dispatcher Trainees who receive and evaluate incoming emergency (9-1-1) calls, and dispatch emergency vehicles to incidents involving public safety. Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia. Each center serves as the primary 9-1-1 Public Safety Answering Point (PSAP) for its respective geographic location. Multiple vacancies exist at both locations. The role includes a $2,000 hiring bonus: $1,000 upon promotion to the journey-level classification and $1,000 upon successful completion of 2,080 service hours in the journey-level classification. See the MOU for details. For more detailed information, refer to the Sheriff\'s Communications Dispatcher Trainee job description.
Benefits
Two Excellent Benefits Packages to Choose From: HEALTH BENEFITS Medical & Dental: Family Coverage Vision: Employee Coverage Premium subsidies to offset health costs Flexible Spending Account: Pre-tax account for qualified healthcare expenses PAID TIME OFF Up to 4 weeks accruable vacation with cash-out option 11 days accruable sick leave 15 paid holidays Perfect Attendance Leave Flexible work schedules (in some departments) RETIREMENT PERKS Generous pension Retirement reciprocity may be available 457(b) Deferred Compensation Retirement Medical Trust (RMT) Other benefits include: DCAP Account, County Paid Life Insurance, AD&D Insurance, 529 Savings Plan, Short/Long-Term Disability, Wellness Program, Commuter Services, Employee Discounts, and Annual Tuition Reimbursement. Details may vary by option. As an alternative to the traditional benefits package, you may be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75/hour above the base rate of pay) with modified benefits.
Conditions of Employment
Promotion:
Sheriff's Communications Dispatcher Trainees are eligible for promotion to Sheriff\'s Communications Dispatcher ($67,017 - $92,102 annually) upon meeting the minimum requirements for that class including receiving a satisfactory work performance evaluation. Incumbents must promote within eighteen (18) months or be terminated. Background:
Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check and polygraph. May also include a psychological evaluation. Shift:
Applicants must be available for all shifts; incumbents will be required to work rotating shifts, or be on call for work, on weekends, holidays, and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. Availability:
This department is a 24/7 operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends. Sponsorship:
San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Additional requirements: Keyboarding 40 words per minute; Experience: No experience required. Candidates must be 18 years of age at time of application. Corrected typing speed of 45+ wpm is highly desired.
Examination and Application Procedure
Examination: Candidates who meet the minimum qualifications will be invited to take the CritiCall online written test. The test assesses skills in: Keyboarding, Decision Making, Data Entry Multi-Tasking (Audio), Call Summarization Multi-Tasking (Audio), Cross Referencing (Audio), Memory Recall Numeric (Audio), Prioritization, Map Reading, Sentence Clarity, Reading Comprehension. Keyboarding speed of 40 wpm is required to pass; the CritiCall keyboarding practice test is available (practice resources may be found online). The CritiCall exam is a computer practical with audio-based exercises. Application Procedure: To be considered, complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Applications are accepted and processed continuously while recruitment remains open and may close at any time. Successful candidates will be placed on the eligible list for six (6) months. Please allow ample time to complete the online application and ensure it is submitted before the posted deadline. You will receive an on-screen confirmation and email upon successful submission. For technical assistance, review the Government Jobs online application guide or contact the toll-free Applicant Support line. All communications regarding the selection process will be via email. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and ADA compliant employer. ADA Accommodation: If you require accommodations in the testing process, use the Special Testing Accommodations Request Form and submit within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) may be awarded additional Veterans’ Preference points. For more information and instructions, view the Veterans\' Preference Policy. For more important details, review the Applicant Information and County Employment Process.
#J-18808-Ljbffr
Sheriff's Department is recruiting Sheriff's Communications Dispatcher Trainees who receive and evaluate incoming emergency (9-1-1) calls, and dispatch emergency vehicles to incidents involving public safety. Positions are primarily located at the Valley Control Center in Rialto and the Desert Control Center in Hesperia. Each center serves as the primary 9-1-1 Public Safety Answering Point (PSAP) for its respective geographic location. Multiple vacancies exist at both locations. The role includes a $2,000 hiring bonus: $1,000 upon promotion to the journey-level classification and $1,000 upon successful completion of 2,080 service hours in the journey-level classification. See the MOU for details. For more detailed information, refer to the Sheriff\'s Communications Dispatcher Trainee job description.
Benefits
Two Excellent Benefits Packages to Choose From: HEALTH BENEFITS Medical & Dental: Family Coverage Vision: Employee Coverage Premium subsidies to offset health costs Flexible Spending Account: Pre-tax account for qualified healthcare expenses PAID TIME OFF Up to 4 weeks accruable vacation with cash-out option 11 days accruable sick leave 15 paid holidays Perfect Attendance Leave Flexible work schedules (in some departments) RETIREMENT PERKS Generous pension Retirement reciprocity may be available 457(b) Deferred Compensation Retirement Medical Trust (RMT) Other benefits include: DCAP Account, County Paid Life Insurance, AD&D Insurance, 529 Savings Plan, Short/Long-Term Disability, Wellness Program, Commuter Services, Employee Discounts, and Annual Tuition Reimbursement. Details may vary by option. As an alternative to the traditional benefits package, you may be eligible to elect the Modified Benefit Option (MBO) that provides an increased base rate of pay ($1.75/hour above the base rate of pay) with modified benefits.
Conditions of Employment
Promotion:
Sheriff's Communications Dispatcher Trainees are eligible for promotion to Sheriff\'s Communications Dispatcher ($67,017 - $92,102 annually) upon meeting the minimum requirements for that class including receiving a satisfactory work performance evaluation. Incumbents must promote within eighteen (18) months or be terminated. Background:
Candidates must not have been convicted of a felony and must successfully pass an extensive background investigation which includes a fingerprint check and polygraph. May also include a psychological evaluation. Shift:
Applicants must be available for all shifts; incumbents will be required to work rotating shifts, or be on call for work, on weekends, holidays, and evenings, including mandatory overtime; refusal of assigned shift may result in removal from the list or termination. Availability:
This department is a 24/7 operation, and the incumbent can expect to work rotating, night, weekend, day, and graveyard shifts, as well as holidays and weekends. Sponsorship:
San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Additional requirements: Keyboarding 40 words per minute; Experience: No experience required. Candidates must be 18 years of age at time of application. Corrected typing speed of 45+ wpm is highly desired.
Examination and Application Procedure
Examination: Candidates who meet the minimum qualifications will be invited to take the CritiCall online written test. The test assesses skills in: Keyboarding, Decision Making, Data Entry Multi-Tasking (Audio), Call Summarization Multi-Tasking (Audio), Cross Referencing (Audio), Memory Recall Numeric (Audio), Prioritization, Map Reading, Sentence Clarity, Reading Comprehension. Keyboarding speed of 40 wpm is required to pass; the CritiCall keyboarding practice test is available (practice resources may be found online). The CritiCall exam is a computer practical with audio-based exercises. Application Procedure: To be considered, complete and submit the online employment application and supplemental questionnaire. Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. Applications are accepted and processed continuously while recruitment remains open and may close at any time. Successful candidates will be placed on the eligible list for six (6) months. Please allow ample time to complete the online application and ensure it is submitted before the posted deadline. You will receive an on-screen confirmation and email upon successful submission. For technical assistance, review the Government Jobs online application guide or contact the toll-free Applicant Support line. All communications regarding the selection process will be via email. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and ADA compliant employer. ADA Accommodation: If you require accommodations in the testing process, use the Special Testing Accommodations Request Form and submit within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) may be awarded additional Veterans’ Preference points. For more information and instructions, view the Veterans\' Preference Policy. For more important details, review the Applicant Information and County Employment Process.
#J-18808-Ljbffr