Professional Legal Administrator - COO

This is a full-time, in-office position. Office is in Coral Gables, FL. We are looking for a Professional Legal Administrator / Director of Operations who is an expert in workflow and project management, deeply understands employee accountability and engagement, is metrics-driven and KPI-obsessed, and is invested in making important contributions to the success of the Firm. As the COO, you will be responsible for overseeing all non-legal operations of the firm, managing personnel, finances, and business systems. Responsibilities include: Plan, organize, direct, and control the day-to-day operations of the firm. Oversee financial operations, including budgeting, cash flow forecasting, and financial performance reports. Manage and hold team members accountable for performance through KPIs and employee scorecards. Recruit, train, and retain A-Players to build a high-performance culture. Drive change and implement new systems to enhance efficiency and growth. Ensure compliance with firm policies and procedures.

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