Mozilla
Overview
Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. With more than 225 million people using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more, while keeping our core mission — to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to shareholders — only to our mission. Mozillians design, build and distribute
open-source
software that enables people to enjoy the internet on their terms, alongside thousands of contributors worldwide. About this team and role: The role is part of the broader Mozilla Infrastructure Organization, which is responsible for IT Services, Enterprise & Product Security, Cloud & Data Engineering, Ecosystem Services Engineering and Infra TPM. We enable capabilities across Mozilla entities aligned with mission and goals to build a safe & secure internet. The Infra Organization is purpose-driven across Mozilla and influences technical decisions with a privacy-centric customer mindset. This role is part of the Infra TPM function and will be the primary Technical Program Manager (TPM) on our Identity and Access Management (IAM) program, spanning Enterprise IT and Product Platform services. The TPM will work closely with IT, Cloud, and Security teams and may support other Infra Org initiatives based on priorities and goals.
What you’ll do
We are seeking an experienced
Staff Technical Program Manager
to lead the end-to-end planning and delivery of our Identity and Access Management initiative. You will drive strategy, execution, and continuous improvement of our IAM program, collaborating with cross-functional teams including Security, Cloud & Data Engineering, and IT to ensure robust identity, authentication, authorization, and access control capabilities across Mozilla.
If you are passionate about security, thrive in sophisticated environments, and excel at balancing technical depth with senior leadership, we would love to hear from you.
Key Responsibilities
Program Leadership & Strategy Develop and drive the overall IAM program roadmap, align with organizational goals and security standard processes Serve as the primary contact for IAM initiatives, ensuring clear communication of objectives, schedules, and progress to senior leadership and partners Continuously review industry trends, emerging technologies, and standard methodologies to enhance the IAM program Understand the technical requirements and needs (current and future) of Mozilla’s IAM system to identify dependencies and risks related to program delivery and represent those to senior leadership and other teams Cross-Functional Coordination
Partner with product & engineering managers, infrastructure teams, and security engineers to translate business requirements into technical solutions Coordinate cross-functional resources (people, time, and scope) to ensure timely delivery of IAM features and enhancements Facilitate collaboration among engineering, operations, and security teams to remove roadblocks and optimize workflows, organizing everything in Jira and Confluence Technical Oversight
Facilitate and where needed contribute to defining standard service architectures, data flow patterns, API interfaces with domain engineers Work closely with engineering teams to document existing implementations and improvements Disambiguate complex workflows and system integrations, working with engineering leads on epic/sprint deliverables Collaborate with architects and engineers to plan scalable and secure solutions that integrate with existing systems (e.g., Active Directory, cloud platforms, internal applications) Drive system integrations and migrations involving IAM tools and services, ensuring minimal disruption and maximum security Risk Management & Compliance
Understand dependencies to implement controls and audits meeting security and regulatory requirements (e.g., SOX, PCI-DSS, GDPR) Define and develop a risk and vulnerability management framework for the IAM ecosystem, working with security teams to implement mitigation strategies Ensure alignment with corporate governance and compliance standards throughout the project lifecycle Project & Resource Management
Develop and manage project plans, budgets, and timelines for multiple workstreams within the IAM program Track and report on objectives and key results, such as system availability and user satisfaction, while aligning with Mozilla KPIs Guide and mentor team members, fostering a high-performance culture Senior Leadership & Executive Engagement
Present program updates, risk assessments, and solution proposals to executive leadership and governance committees Advocate for IAM standard methodologies and drive consensus among diverse teams and business units Prepare and deliver effective presentations on complex technical topics to non-technical senior leadership What you’ll bring
Education & Experience At least 10+ years of experience in program or project management, with a minimum of 3 years focused on access management, identity management, security, IT systems, and Cloud environments Proven track record of delivering large-scale, complex technology programs in enterprise environments Technical Skills Strong understanding of IAM concepts: identity lifecycle management, authentication/authorization protocols Experience with IAM platforms such as Okta, Ping Identity, ForgeRock, SailPoint, or similar tools Familiarity with cloud platforms (AWS, Azure, GCP) and their native IAM services Working knowledge of compliance frameworks Program Management Expertise Proficient in Agile methodologies, with the ability to guide and coach teams Strong leadership, communication, and negotiation skills; able to balance competing priorities Ability to lead multiple workstreams and teams, prioritize tasks, and meet deadlines in a fast-paced environment Additional Skills Outstanding leadership and interpersonal skills, with the ability to empower and mentor teams Excellent problem-solving abilities and a detail-oriented attitude High integrity, ethical judgment, and professional accountability Commitment to Mozilla values: Welcoming differences; Being relationship-minded; Practicing responsible participation; Having grit What you’ll get
Generous performance-based bonus plans to all eligible employees - we share in our success as one team Rich medical, dental, and vision coverage Generous retirement contributions with 100% immediate vesting Quarterly all-company wellness days Country-specific holidays plus a day off for your birthday One-time home office stipend Annual professional development budget Quarterly well-being stipend Paid parental leave Employee referral bonus program Other benefits (life/AD&D, disability, EAP, etc. varies by country) About Mozilla
Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you help make a difference in Web users’ lives and in your own. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging
Mozilla values diverse creative practices and knowledge and invites applications from everyone, including members of all equity-seeking communities. We will provide reasonable accommodations on request at hiringaccommodation@mozilla.com. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, gender, gender identity, gender expression, color, national origin, pregnancy, disability, sexual orientation, age, or any other protected characteristic. We are committed to a non-discriminatory workplace. Group: C #LI-REMOTE Req ID: R2772 Hiring Ranges
US Tier 1 Locations $163,000 — $217,000 USD US Tier 2 Locations $150,000 — $200,000 USD US Tier 3 Locations $138,000 — $184,000 USD
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Why Mozilla? Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. With more than 225 million people using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more, while keeping our core mission — to make the internet better for people. The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to shareholders — only to our mission. Mozillians design, build and distribute
open-source
software that enables people to enjoy the internet on their terms, alongside thousands of contributors worldwide. About this team and role: The role is part of the broader Mozilla Infrastructure Organization, which is responsible for IT Services, Enterprise & Product Security, Cloud & Data Engineering, Ecosystem Services Engineering and Infra TPM. We enable capabilities across Mozilla entities aligned with mission and goals to build a safe & secure internet. The Infra Organization is purpose-driven across Mozilla and influences technical decisions with a privacy-centric customer mindset. This role is part of the Infra TPM function and will be the primary Technical Program Manager (TPM) on our Identity and Access Management (IAM) program, spanning Enterprise IT and Product Platform services. The TPM will work closely with IT, Cloud, and Security teams and may support other Infra Org initiatives based on priorities and goals.
What you’ll do
We are seeking an experienced
Staff Technical Program Manager
to lead the end-to-end planning and delivery of our Identity and Access Management initiative. You will drive strategy, execution, and continuous improvement of our IAM program, collaborating with cross-functional teams including Security, Cloud & Data Engineering, and IT to ensure robust identity, authentication, authorization, and access control capabilities across Mozilla.
If you are passionate about security, thrive in sophisticated environments, and excel at balancing technical depth with senior leadership, we would love to hear from you.
Key Responsibilities
Program Leadership & Strategy Develop and drive the overall IAM program roadmap, align with organizational goals and security standard processes Serve as the primary contact for IAM initiatives, ensuring clear communication of objectives, schedules, and progress to senior leadership and partners Continuously review industry trends, emerging technologies, and standard methodologies to enhance the IAM program Understand the technical requirements and needs (current and future) of Mozilla’s IAM system to identify dependencies and risks related to program delivery and represent those to senior leadership and other teams Cross-Functional Coordination
Partner with product & engineering managers, infrastructure teams, and security engineers to translate business requirements into technical solutions Coordinate cross-functional resources (people, time, and scope) to ensure timely delivery of IAM features and enhancements Facilitate collaboration among engineering, operations, and security teams to remove roadblocks and optimize workflows, organizing everything in Jira and Confluence Technical Oversight
Facilitate and where needed contribute to defining standard service architectures, data flow patterns, API interfaces with domain engineers Work closely with engineering teams to document existing implementations and improvements Disambiguate complex workflows and system integrations, working with engineering leads on epic/sprint deliverables Collaborate with architects and engineers to plan scalable and secure solutions that integrate with existing systems (e.g., Active Directory, cloud platforms, internal applications) Drive system integrations and migrations involving IAM tools and services, ensuring minimal disruption and maximum security Risk Management & Compliance
Understand dependencies to implement controls and audits meeting security and regulatory requirements (e.g., SOX, PCI-DSS, GDPR) Define and develop a risk and vulnerability management framework for the IAM ecosystem, working with security teams to implement mitigation strategies Ensure alignment with corporate governance and compliance standards throughout the project lifecycle Project & Resource Management
Develop and manage project plans, budgets, and timelines for multiple workstreams within the IAM program Track and report on objectives and key results, such as system availability and user satisfaction, while aligning with Mozilla KPIs Guide and mentor team members, fostering a high-performance culture Senior Leadership & Executive Engagement
Present program updates, risk assessments, and solution proposals to executive leadership and governance committees Advocate for IAM standard methodologies and drive consensus among diverse teams and business units Prepare and deliver effective presentations on complex technical topics to non-technical senior leadership What you’ll bring
Education & Experience At least 10+ years of experience in program or project management, with a minimum of 3 years focused on access management, identity management, security, IT systems, and Cloud environments Proven track record of delivering large-scale, complex technology programs in enterprise environments Technical Skills Strong understanding of IAM concepts: identity lifecycle management, authentication/authorization protocols Experience with IAM platforms such as Okta, Ping Identity, ForgeRock, SailPoint, or similar tools Familiarity with cloud platforms (AWS, Azure, GCP) and their native IAM services Working knowledge of compliance frameworks Program Management Expertise Proficient in Agile methodologies, with the ability to guide and coach teams Strong leadership, communication, and negotiation skills; able to balance competing priorities Ability to lead multiple workstreams and teams, prioritize tasks, and meet deadlines in a fast-paced environment Additional Skills Outstanding leadership and interpersonal skills, with the ability to empower and mentor teams Excellent problem-solving abilities and a detail-oriented attitude High integrity, ethical judgment, and professional accountability Commitment to Mozilla values: Welcoming differences; Being relationship-minded; Practicing responsible participation; Having grit What you’ll get
Generous performance-based bonus plans to all eligible employees - we share in our success as one team Rich medical, dental, and vision coverage Generous retirement contributions with 100% immediate vesting Quarterly all-company wellness days Country-specific holidays plus a day off for your birthday One-time home office stipend Annual professional development budget Quarterly well-being stipend Paid parental leave Employee referral bonus program Other benefits (life/AD&D, disability, EAP, etc. varies by country) About Mozilla
Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you help make a difference in Web users’ lives and in your own. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online. Commitment to diversity, equity, inclusion, and belonging
Mozilla values diverse creative practices and knowledge and invites applications from everyone, including members of all equity-seeking communities. We will provide reasonable accommodations on request at hiringaccommodation@mozilla.com. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, gender, gender identity, gender expression, color, national origin, pregnancy, disability, sexual orientation, age, or any other protected characteristic. We are committed to a non-discriminatory workplace. Group: C #LI-REMOTE Req ID: R2772 Hiring Ranges
US Tier 1 Locations $163,000 — $217,000 USD US Tier 2 Locations $150,000 — $200,000 USD US Tier 3 Locations $138,000 — $184,000 USD
#J-18808-Ljbffr