Georgia State University
Overview
The Office of the Ombudsperson at Georgia State University provides free, confidential, impartial, and independent conflict management services to all students, faculty, staff, and administrators across all GSU campuses. Following the Code of Ethics and Standards of Practice established by the International Ombuds Association (IOA), we assist individuals in managing conflicts, providing strategies, options, and coaching in line with our values of impartiality, confidentiality, and independence. The Office of the Ombudsperson is seeking an Administrative Coordinator who will play a crucial role in supporting the office’s day-to-day operations. The ideal candidate will possess strong interpersonal communication skills, administrative experience, and a familiarity with digital tools and technology. This position requires a commitment to maintaining the highest standards of professionalism and confidentiality in alignment with the IOA’s Code of Ethics. What makes GSU a great place to work
A knowledge-sharing organization that works collaboratively with diverse partners. Professional development opportunities and mentorships. A rapidly growing center within an academic setting. What Will You Do
As an Administrative Coordinator in the Office of the Ombudsperson, you will be responsible for a variety of essential tasks to support the office’s operations and enhance its effectiveness. Administrative Support
Maintain service contracts, order supplies, and manage general office duties such as filing, sorting, and database maintenance. Assist in the development and monitoring of the departmental budget, including processing vouchers, reconciling P-Card logs, and tracking expenditures. Ensure compliance with University policies and procedures.
Visitor Intake & Communication
Serve as the first point of contact for visitors, assisting with intake and directing them to appropriate services. Provide information on policies and procedures related to conflict management and other office services.
Outreach & Awareness
Assist with outreach campaigns, representing the office at informational sessions and events. Help design and disseminate office materials. Maintain and update the office’s web presence, including website and social media platforms.
Reports & Documentation
Draft reports, correspondence, and various forms. Assist with the creation of annual reports for the office.
Supervisory Support
Assist with the hiring process for student assistants, liaising with HRAC and UAP. Track time and maintain schedules for student assistants.
Minimum Hiring Qualifications
Bachelor’s degree and one-year administrative experience; or high school diploma or GED and five years administrative experience; or a combination of education and related experience. Preferred Hiring Qualifications
Knowledge of University policies and procedures. Strong interpersonal and communication skills. Proven administrative experience, including handling budgets and office management. Comfortable with digital technology, including maintaining databases, websites, and social media. Ability to act in accordance with the International Ombuds Association (IOA) standards of practice. Excellent organizational skills with the ability to multitask and prioritize tasks effectively. Department
Ombudsperson Location
Atlanta Campus Shift
M-F 8:30AM-5:15PM Salary
$17.95 - $26.81 FLSA Status
Non-Exempt Job Posting
09/29/25, 11:19:28 AM 10/14/25, 3:59:00 AM Required Materials
A complete and accurate GSU application, Resume, Cover Letter (Recommended) Final candidates must provide three professional references. Georgia State University Values
COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university; IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility; TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place. Equal Employment Opportunity
Georgia State University prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
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The Office of the Ombudsperson at Georgia State University provides free, confidential, impartial, and independent conflict management services to all students, faculty, staff, and administrators across all GSU campuses. Following the Code of Ethics and Standards of Practice established by the International Ombuds Association (IOA), we assist individuals in managing conflicts, providing strategies, options, and coaching in line with our values of impartiality, confidentiality, and independence. The Office of the Ombudsperson is seeking an Administrative Coordinator who will play a crucial role in supporting the office’s day-to-day operations. The ideal candidate will possess strong interpersonal communication skills, administrative experience, and a familiarity with digital tools and technology. This position requires a commitment to maintaining the highest standards of professionalism and confidentiality in alignment with the IOA’s Code of Ethics. What makes GSU a great place to work
A knowledge-sharing organization that works collaboratively with diverse partners. Professional development opportunities and mentorships. A rapidly growing center within an academic setting. What Will You Do
As an Administrative Coordinator in the Office of the Ombudsperson, you will be responsible for a variety of essential tasks to support the office’s operations and enhance its effectiveness. Administrative Support
Maintain service contracts, order supplies, and manage general office duties such as filing, sorting, and database maintenance. Assist in the development and monitoring of the departmental budget, including processing vouchers, reconciling P-Card logs, and tracking expenditures. Ensure compliance with University policies and procedures.
Visitor Intake & Communication
Serve as the first point of contact for visitors, assisting with intake and directing them to appropriate services. Provide information on policies and procedures related to conflict management and other office services.
Outreach & Awareness
Assist with outreach campaigns, representing the office at informational sessions and events. Help design and disseminate office materials. Maintain and update the office’s web presence, including website and social media platforms.
Reports & Documentation
Draft reports, correspondence, and various forms. Assist with the creation of annual reports for the office.
Supervisory Support
Assist with the hiring process for student assistants, liaising with HRAC and UAP. Track time and maintain schedules for student assistants.
Minimum Hiring Qualifications
Bachelor’s degree and one-year administrative experience; or high school diploma or GED and five years administrative experience; or a combination of education and related experience. Preferred Hiring Qualifications
Knowledge of University policies and procedures. Strong interpersonal and communication skills. Proven administrative experience, including handling budgets and office management. Comfortable with digital technology, including maintaining databases, websites, and social media. Ability to act in accordance with the International Ombuds Association (IOA) standards of practice. Excellent organizational skills with the ability to multitask and prioritize tasks effectively. Department
Ombudsperson Location
Atlanta Campus Shift
M-F 8:30AM-5:15PM Salary
$17.95 - $26.81 FLSA Status
Non-Exempt Job Posting
09/29/25, 11:19:28 AM 10/14/25, 3:59:00 AM Required Materials
A complete and accurate GSU application, Resume, Cover Letter (Recommended) Final candidates must provide three professional references. Georgia State University Values
COMMUNITY: Fostering a distinctive shared identity and common purpose across our multi-campus university; IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility; TRANSFORMATION: Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place. Equal Employment Opportunity
Georgia State University prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia State community, including affiliates, invitees, and guests. Georgia State University is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
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