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St. Elizabeth's Medical Center

Graduate Medical Education System Manager

St. Elizabeth's Medical Center, Boston, Massachusetts, us, 02298

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Overview

Position : Graduate Medical Education System Manager Location : Boston, MA Schedule : 40 hours per week ABOUT BMC : Boston Medical Center (BMC) is committed to providing exceptional and equitable care. Our diverse staff works together to transform health care so that every patient has a positive experience. We offer a supportive work environment with opportunities for training, development, and growth. JOB SUMMARY The GME Systems Manager coordinates a wide range of administrative functions for over 12 accredited residency/fellowship programs and 6 nonstandard fellowship programs, with over 200 residents and fellows. The role acts as a liaison between the Office of GME and the residency programs at BMC-Brighton Hospital and affiliated sites. Drawing on a broad understanding of graduate medical education practices and policies, the Manager will manage the IT system and oversee personnel management activities, including compliance monitoring of health screening requirements, mandatory online courses, licensure, duty hours, and interface with IT systems used by HR and Payroll. This role ensures operational efficiency and regulatory readiness of GME programs. JOB RESPONSIBILITIES Manage the residency management system (New Innovations) to ensure complete, accurate, and secure tracking of resident and fellow information. Oversee data related to scheduling, evaluations, procedures, duty hours, rotation performance, and curriculum assignments; coordinate interface with HR and other enterprise systems. Ensure compliance with accreditation and regulatory standards by maintaining up-to-date knowledge of ACGME, NRMP, ECFMG, CPME, CODA, and other governing body requirements. Monitor and track trainee licensure, health screenings, and mandatory education requirements. Serve as a liaison between the GME Office and over 18 training programs across BMC-Brighton and affiliated training sites. Foster collaboration and support program managers and leaders on system-related issues. Train and support program coordinators and leadership in the use of GME-related systems, including New Innovations and ERAS, to ensure accurate data entry, reporting, and compliance. Oversee GME data reporting for internal and external agencies including AAMC, AMA, ACGME, VA, and other stakeholders. Ensure accuracy and timely submission of required surveys and reports. Collaborate on operational projects and reimbursement activities, including Medicare IRIS reporting, orientation, onboarding, and GME budget-related tasks. Maintain and update GME documentation and resources, including the Program Coordinator Manual, House Officer Manual, and the GME intranet webpage. JOB REQUIREMENTS EDUCATION AND EXPERIENCE : BA/BS degree in Business Administration or related field and 5 years' experience in GME management (or an equivalent combination of education and experience) KNOWLEDGE, SKILLS AND ABILITIES : In-depth knowledge of graduate medical education processes, including ACGME-accredited residency/fellowship programs, ERAS, and licensure requirements. Understanding of institutional policies and regulatory guidelines related to Human Resources, Medical Records, Quality Assurance, and Legal Compliance. Working knowledge of New Innovations or similar residency management systems. Proficient in website content management and database maintenance. Strong organizational skills with the ability to manage multiple priorities independently under tight deadlines. Excellent written communication skills for reports and correspondence. Strong interpersonal communication skills, including active listening and asking clarifying questions. Proficient in Microsoft Office applications (Word, Excel, Outlook, Access) and other administrative technologies. Ability to train others in software systems such as New Innovations and ERAS. Demonstrated ability to coordinate and manage complex administrative workflows across multiple departments and programs. Ability to establish and maintain effective working relationships with diverse stakeholders. Ability to identify and resolve problems independently with sound judgment and escalation when needed. Ability to interpret and apply institutional and accreditation policies in day-to-day operations. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please email Talentacquisition@bmc.org or call 617-638-8582 to let us know your request. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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