Chanel, Inc.
Senior Manager, Digital & CX Strategic Initiatives
Chanel, Inc., New York, New York, us, 10261
**Senior Manager, Digital & CX Strategic Initiatives***At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.***About the role:****Senior Manager, Digital & CX Strategic Initiatives** in New York City.We are looking for an entrepreneurial-minded and hands-on individual with deep hands-on business expertise in technology and/or digital areas. This role will drive key strategic initiatives and projects to support business transformation on the Digital & Client Experience (CX) team, tapping into communication excellence to bring fresh, new opportunities in the Digital & CX space and launch them. The Senior Manager, DCX Strategic Initiatives will partner with key business stakeholders to unlock opportunities across our three divisions (Fragrance & Beauty, Watches & Fine Jewelry, and Fashion). Delivering business outcomes while evangelizing the organization to embrace emerging technologies and new opportunities will be the focus for our ideal candidate.
**Communication excellence:** Strong storytelling and interpersonal skills for presenting ideas and leading discussions **Technical Curiosity:** Understanding and passion of the digital landscape, and the future of eCommerce and client experience and the surrounding emerging technologies around it
**Problem-Solving:** Ability to manage projects, troubleshoot challenges, and provide solutions
Proven experience partnering and sourcing external vendors, start-up ecosystems, and other partners to accelerate key business objectivesDeep curiosity and awareness of trends in tech, ecommerce, client experience (CX), with an ability to distill to actionable and relevant opportunities for the brandEntrepreneurial mindset and drive with end-to-end experience executing POCs from inception to launch, including project planning and project managementExceptional communication skills – verbal, written, facilitation, presentation, etc.
Proven ability to influence without authority in a cross-functional, matrixed organization
Experience and/or passion for the Luxury Retail Industry Minimum of 7 years' work experience with at least 5 years working in strategy, product/project management, and/or corporate innovationMust have experience leading innovation or proof of concept (POC) projects, requiring developing and advocating business cases and/or managing budgets Experience and/or passion for the Luxury Retail Industry highly recommended **Compensation:**The anticipated base salary range for this position is $87,500 - $140,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
**Benefits and Perks:**Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
401K and other incentives
Chanel is a private company whose values are grounded in creating conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*\*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.*Exceptional creation and client experience #J-18808-Ljbffr
**Communication excellence:** Strong storytelling and interpersonal skills for presenting ideas and leading discussions **Technical Curiosity:** Understanding and passion of the digital landscape, and the future of eCommerce and client experience and the surrounding emerging technologies around it
**Problem-Solving:** Ability to manage projects, troubleshoot challenges, and provide solutions
Proven experience partnering and sourcing external vendors, start-up ecosystems, and other partners to accelerate key business objectivesDeep curiosity and awareness of trends in tech, ecommerce, client experience (CX), with an ability to distill to actionable and relevant opportunities for the brandEntrepreneurial mindset and drive with end-to-end experience executing POCs from inception to launch, including project planning and project managementExceptional communication skills – verbal, written, facilitation, presentation, etc.
Proven ability to influence without authority in a cross-functional, matrixed organization
Experience and/or passion for the Luxury Retail Industry Minimum of 7 years' work experience with at least 5 years working in strategy, product/project management, and/or corporate innovationMust have experience leading innovation or proof of concept (POC) projects, requiring developing and advocating business cases and/or managing budgets Experience and/or passion for the Luxury Retail Industry highly recommended **Compensation:**The anticipated base salary range for this position is $87,500 - $140,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.
**Benefits and Perks:**Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
401K and other incentives
Chanel is a private company whose values are grounded in creating conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:
We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.
CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
*\*Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.*Exceptional creation and client experience #J-18808-Ljbffr