Twilio
Employer Industry: Communication Technology
Remote work flexibility available for candidates in specified states.
Why consider this job opportunity
Competitive salary with the potential to earn commissions
Opportunity for career advancement and growth within a rapidly evolving industry
Generous benefits package, including healthcare, retirement savings program, and paid parental leave
Dynamic work environment that encourages innovation and personal development
Chance to work with influential companies, solving complex data challenges
What to Expect (Job Responsibilities)
Ensure customer success by driving full value realization of the Segment platform
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy
Manage customer relationships as a trusted advisor to executive and senior leadership
Identify and expand opportunities to deepen customer engagement and account growth
Collaborate with internal teams to optimize implementations and resolve complex technical challenges
What is Required (Qualifications)
5+ years managing enterprise-level customers
7+ years in customer-facing roles (CSM, account management, or consulting)
Proven experience working with or supporting Fortune 500 companies or similarly large organizations
Expert in strategic planning with a data‑driven approach to optimize client success
Excellent communication and presentation skills, with the ability to simplify technical concepts for non‑technical audiences
How to Stand Out (Preferred Qualifications)
Experience working in the realm of Customer Data Platforms (CDPs), ETL, ad‑tech, or martech
Intellectually curious with a track record of challenging ideas for better solutions
Strong collaboration and influence skills to align internal teams and external stakeholders
Passionate about leveraging data and technology to drive business outcomes
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Competitive salary with the potential to earn commissions
Opportunity for career advancement and growth within a rapidly evolving industry
Generous benefits package, including healthcare, retirement savings program, and paid parental leave
Dynamic work environment that encourages innovation and personal development
Chance to work with influential companies, solving complex data challenges
What to Expect (Job Responsibilities)
Ensure customer success by driving full value realization of the Segment platform
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy
Manage customer relationships as a trusted advisor to executive and senior leadership
Identify and expand opportunities to deepen customer engagement and account growth
Collaborate with internal teams to optimize implementations and resolve complex technical challenges
What is Required (Qualifications)
5+ years managing enterprise-level customers
7+ years in customer-facing roles (CSM, account management, or consulting)
Proven experience working with or supporting Fortune 500 companies or similarly large organizations
Expert in strategic planning with a data‑driven approach to optimize client success
Excellent communication and presentation skills, with the ability to simplify technical concepts for non‑technical audiences
How to Stand Out (Preferred Qualifications)
Experience working in the realm of Customer Data Platforms (CDPs), ETL, ad‑tech, or martech
Intellectually curious with a track record of challenging ideas for better solutions
Strong collaboration and influence skills to align internal teams and external stakeholders
Passionate about leveraging data and technology to drive business outcomes
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr