Synchrony
AVP, Consumer Bank Product Owner – Digital API
Synchrony, Bentonville, Arkansas, United States, 72712
AVP, Consumer Bank Product Owner – Digital API
Synchrony is building a world‑class digital bank. This role leads the implementation of new features and enhancements to the consumer bank API, guiding the API team through the full product lifecycle from backlog planning to release and adoption. Candidates are experienced agile product owners with strong technical acumen and a proven track record with API products.
Essential Responsibilities
Translate business needs into API requirements and user stories for the Business Services Layer (BSL) team.
Provide technical consultation to stakeholders and work with Technical Product Owners to ensure implementation satisfies business rules.
Deep‑dive into complex technical systems and maintain clear communication with front‑end developers and API consumers.
Recommend new technology trends and innovative products/features to the team.
Oversee the product development lifecycle—build, test, launch, adoption—while leading backlog planning, grooming, and release planning.
Coordinate user acceptance testing (UAT) and triage defects, employee education, user inquiries, and SLA issues.
Partner with UX partners to create wireframes, gather feedback, and optimize performance.
Collaborate with key stakeholders (Marketing, IT, Compliance, Credit/Risk, Operations) to prioritize future features and manage the product backlog.
Maintain up‑to‑date product and API documentation and work closely with other Digital Product Owners to unify the digital customer experience.
Participate in the Scaled Agile Framework (SAFe) as part of a Solution Train and manage other duties and special projects as assigned.
Qualifications / Requirements
Bachelor’s degree or high school equivalent with 8+ years of experience as a Product Owner within a consumer banking organization.
4+ years of digital product owner experience.
2+ years of API and/or services management.
Experience with Agile and/or SAFe in a product owner role.
Strong communication skills (verbal and written) and a passion for learning about new technologies.
Analytical mindset, strategic thinking, and proven ability to deliver on time.
Strong digital proficiency and experience leading large cross‑functional virtual project teams.
Legal / EEO All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender identity, national origin, disability, veteran status, age, or any other protected characteristic. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
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Essential Responsibilities
Translate business needs into API requirements and user stories for the Business Services Layer (BSL) team.
Provide technical consultation to stakeholders and work with Technical Product Owners to ensure implementation satisfies business rules.
Deep‑dive into complex technical systems and maintain clear communication with front‑end developers and API consumers.
Recommend new technology trends and innovative products/features to the team.
Oversee the product development lifecycle—build, test, launch, adoption—while leading backlog planning, grooming, and release planning.
Coordinate user acceptance testing (UAT) and triage defects, employee education, user inquiries, and SLA issues.
Partner with UX partners to create wireframes, gather feedback, and optimize performance.
Collaborate with key stakeholders (Marketing, IT, Compliance, Credit/Risk, Operations) to prioritize future features and manage the product backlog.
Maintain up‑to‑date product and API documentation and work closely with other Digital Product Owners to unify the digital customer experience.
Participate in the Scaled Agile Framework (SAFe) as part of a Solution Train and manage other duties and special projects as assigned.
Qualifications / Requirements
Bachelor’s degree or high school equivalent with 8+ years of experience as a Product Owner within a consumer banking organization.
4+ years of digital product owner experience.
2+ years of API and/or services management.
Experience with Agile and/or SAFe in a product owner role.
Strong communication skills (verbal and written) and a passion for learning about new technologies.
Analytical mindset, strategic thinking, and proven ability to deliver on time.
Strong digital proficiency and experience leading large cross‑functional virtual project teams.
Legal / EEO All qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender identity, national origin, disability, veteran status, age, or any other protected characteristic. Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Reasonable Accommodation Notice
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.
#J-18808-Ljbffr