Children's National Hospital
Senior Organizational Development Specialist
Children's National Hospital, Silver Spring, Maryland, United States, 20900
The Senior Organizational Development (OD) Specialist will serve as an internal OD consultant for leaders and is responsible for designing, implementing, and advancing organizational development strategies that strengthen culture, enhance leadership effectiveness, and increase organizational agility. Reporting to the Manager of Learning & Development, this position will play a key role in strengthening organizational culture and leadership effectiveness, ensuring that leaders and teams are equipped with the capabilities, resilience, and agility needed to drive performance today while preparing for the challenges and opportunities of the future.
Minimum Education Bachelor’s Degree in Organizational Development, Human Resources, Business Administration, or related field (required). Master’s degree in Organizational Development, I/O Psychology, Human Resources, or related field (preferred).
Minimum Work Experience 5 years of experience in L&D, OD, talent development, change management, or related consulting roles (healthcare preferred).
Required Skills/Knowledge Advanced consulting, coaching, and facilitation skills, with experience influencing leaders at all levels. Extensive knowledge of organizational development theories, practices, and techniques. Expertise in change management frameworks (e.g., Kotter, ADKAR, Lewins). Experience leading culture transformation, employee engagement, and leadership development initiatives. Skilled in data analysis, assessment tools, and metrics‑based evaluation of OD initiatives. Ability to design and deliver facilitated workshops, retreats, team interventions, and learning & development programs. Proficient in strategic planning, performance improvement, and talent management. Strong project management skills with ability to prioritize, manage timelines, and align stakeholders. Familiarity with psychological safety and leadership development. Demonstrated ability to work effectively in a matrixed, unionized, or highly regulated environment. High proficiency with tools such as Microsoft Office, survey platforms, and other interactive technologies. High level of professionalism, confidentiality, and attention to detail.
Required Licenses and Certifications Change Management Certification (Preferred). Certification in psychometric tools (e.g., Hogan, DiSC, 360, etc.) (Preferred). Coaching certification (e.g., ICF, BCC, Co‑Active, etc.) (Preferred). Certification to facilitate leadership development frameworks such as Situational Leadership®, Crucial Conversations®, or similar methodologies (Preferred).
Functional Accountabilities Consulting & Organizational Development
Utilizes a collaborative OD consulting approach to partner with senior leaders to assess, design, implement, and measure strategic OD initiatives that align with hospital goals and priorities.
Design and facilitate interactive sessions, workshops, and retreats for leaders and teams.
Serve as an internal consultant on team effectiveness, leadership development, talent management, and cultural alignment.
Collaborate with executive and senior leaders, HRBPs, Wellbeing, Patient Experience, etc. on integrated people strategies.
Analyze qualitative and quantitative data to identify trends, recommend interventions, and measure impact.
Mentor and coach team members, fostering their professional growth, enhancing OD capabilities, and supporting skill development through guidance, feedback, and collaborative learning opportunities.
Talent & Team Development
Leverage advanced, validated assessment tools (e.g., DiSC, Hogan, 360 feedback) to evaluate individual capabilities, synthesize and interpret complex assessment data, and deliver strategic, actionable debriefs that inform leadership decision‑making and drive organizational effectiveness.
Design and deliver leadership development programs for both emerging and current leaders, including high‑potential and incumbent populations. Develop curriculum and learning experiences that build foundational capabilities and strengthen leadership effectiveness across levels.
Lead and facilitate succession planning and talent reviews.
Analyze qualitative and quantitative data to identify trends, recommend interventions, and measure impact.
Proven expertise in coaching employees and senior leaders using recognized, evidence‑based coaching models to accelerate growth, enhance leadership effectiveness, and achieve strategic organizational goals.
Change Management
Lead and facilitate change management efforts using industry‑standard methodologies (e.g., ADKAR, Kotter, Lewins, etc.).
Provide strategic coaching to leaders and teams to navigate ambiguity, resolve complex conflicts, and lead effectively through transformative change.
Facilitation
Design and model psychologically safe environments that accelerate collaboration, inspire innovation, and strengthen organizational resilience.
Strengthen enterprise change readiness by equipping leaders and teams with facilitation skills that inspire engagement, alignment, and collective action.
Facilitate high‑stakes conversations with advanced techniques that align diverse perspectives, enable sound decision‑making, and accelerate execution.
Organizational Accountabilities (Staff) Organizational Commitment/Identification
Anticipate and respond to customer needs; follow up until needs are met.
Teamwork/Communication
Demonstrate collaborative and respectful behavior.
Partner with all team members to achieve goals.
Receptive to others’ ideas and opinions.
Performance Improvement/Problem‑solving
Contribute to a positive work environment.
Demonstrate flexibility and willingness to change.
Identify opportunities to improve clinical and administrative processes.
Make appropriate decisions, using sound judgment.
Cost Management/Financial Responsibility
Use resources efficiently.
Search for less costly ways of doing things.
Safety
Speak up when team members appear to exhibit unsafe behavior or performance.
Continuously validate and verify information needed for decision making or documentation.
Stop in the face of uncertainty and take time to resolve the situation.
Demonstrate accurate, clear and timely verbal and written communication.
Actively promote safety for patients, families, visitors and co‑workers.
Attend carefully to important details – practicing Stop, Think, Act and Review in order to self‑check behavior and performance.
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Minimum Education Bachelor’s Degree in Organizational Development, Human Resources, Business Administration, or related field (required). Master’s degree in Organizational Development, I/O Psychology, Human Resources, or related field (preferred).
Minimum Work Experience 5 years of experience in L&D, OD, talent development, change management, or related consulting roles (healthcare preferred).
Required Skills/Knowledge Advanced consulting, coaching, and facilitation skills, with experience influencing leaders at all levels. Extensive knowledge of organizational development theories, practices, and techniques. Expertise in change management frameworks (e.g., Kotter, ADKAR, Lewins). Experience leading culture transformation, employee engagement, and leadership development initiatives. Skilled in data analysis, assessment tools, and metrics‑based evaluation of OD initiatives. Ability to design and deliver facilitated workshops, retreats, team interventions, and learning & development programs. Proficient in strategic planning, performance improvement, and talent management. Strong project management skills with ability to prioritize, manage timelines, and align stakeholders. Familiarity with psychological safety and leadership development. Demonstrated ability to work effectively in a matrixed, unionized, or highly regulated environment. High proficiency with tools such as Microsoft Office, survey platforms, and other interactive technologies. High level of professionalism, confidentiality, and attention to detail.
Required Licenses and Certifications Change Management Certification (Preferred). Certification in psychometric tools (e.g., Hogan, DiSC, 360, etc.) (Preferred). Coaching certification (e.g., ICF, BCC, Co‑Active, etc.) (Preferred). Certification to facilitate leadership development frameworks such as Situational Leadership®, Crucial Conversations®, or similar methodologies (Preferred).
Functional Accountabilities Consulting & Organizational Development
Utilizes a collaborative OD consulting approach to partner with senior leaders to assess, design, implement, and measure strategic OD initiatives that align with hospital goals and priorities.
Design and facilitate interactive sessions, workshops, and retreats for leaders and teams.
Serve as an internal consultant on team effectiveness, leadership development, talent management, and cultural alignment.
Collaborate with executive and senior leaders, HRBPs, Wellbeing, Patient Experience, etc. on integrated people strategies.
Analyze qualitative and quantitative data to identify trends, recommend interventions, and measure impact.
Mentor and coach team members, fostering their professional growth, enhancing OD capabilities, and supporting skill development through guidance, feedback, and collaborative learning opportunities.
Talent & Team Development
Leverage advanced, validated assessment tools (e.g., DiSC, Hogan, 360 feedback) to evaluate individual capabilities, synthesize and interpret complex assessment data, and deliver strategic, actionable debriefs that inform leadership decision‑making and drive organizational effectiveness.
Design and deliver leadership development programs for both emerging and current leaders, including high‑potential and incumbent populations. Develop curriculum and learning experiences that build foundational capabilities and strengthen leadership effectiveness across levels.
Lead and facilitate succession planning and talent reviews.
Analyze qualitative and quantitative data to identify trends, recommend interventions, and measure impact.
Proven expertise in coaching employees and senior leaders using recognized, evidence‑based coaching models to accelerate growth, enhance leadership effectiveness, and achieve strategic organizational goals.
Change Management
Lead and facilitate change management efforts using industry‑standard methodologies (e.g., ADKAR, Kotter, Lewins, etc.).
Provide strategic coaching to leaders and teams to navigate ambiguity, resolve complex conflicts, and lead effectively through transformative change.
Facilitation
Design and model psychologically safe environments that accelerate collaboration, inspire innovation, and strengthen organizational resilience.
Strengthen enterprise change readiness by equipping leaders and teams with facilitation skills that inspire engagement, alignment, and collective action.
Facilitate high‑stakes conversations with advanced techniques that align diverse perspectives, enable sound decision‑making, and accelerate execution.
Organizational Accountabilities (Staff) Organizational Commitment/Identification
Anticipate and respond to customer needs; follow up until needs are met.
Teamwork/Communication
Demonstrate collaborative and respectful behavior.
Partner with all team members to achieve goals.
Receptive to others’ ideas and opinions.
Performance Improvement/Problem‑solving
Contribute to a positive work environment.
Demonstrate flexibility and willingness to change.
Identify opportunities to improve clinical and administrative processes.
Make appropriate decisions, using sound judgment.
Cost Management/Financial Responsibility
Use resources efficiently.
Search for less costly ways of doing things.
Safety
Speak up when team members appear to exhibit unsafe behavior or performance.
Continuously validate and verify information needed for decision making or documentation.
Stop in the face of uncertainty and take time to resolve the situation.
Demonstrate accurate, clear and timely verbal and written communication.
Actively promote safety for patients, families, visitors and co‑workers.
Attend carefully to important details – practicing Stop, Think, Act and Review in order to self‑check behavior and performance.
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