State of Florida
REGULATORY SUPERVISOR/CONSULTANT - SES - 79000815
State of Florida, Tallahassee, Florida, us, 32318
REGULATORY SUPERVISOR/CONSULTANT - SES - 79000815
State of Florida – Requisition No: 863176 – Working Title: REGULATORY SUPERVISOR/CONSULTANT – Pay Plan: SES – Salary: $1,471.70 to $1,688.53 Biweekly – Closing Date: 10/28/2025.
The Work You Will Do
Review applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
Correspond with applicants regarding omissions or deficiencies in license applications.
Process routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
Independently evaluate qualifications and requirements to determine eligibility for licensure.
Independently determine approval or denial of applications submitted for completeness, accuracy, and compliance.
Update all necessary systems, logs, and other applicable data systems consistently and accurately.
Provide excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
Prepare reports and other documentation to provide information to the division, department, licensees, and the public.
Process fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
Accurately respond to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, policies, and procedures.
Perform all required tasks related to the supervision of employees, including approval of attendance and leave, evaluating employee performance, recruiting and selecting, employee development, and other supervisory related duties.
Supervise a work group of licensing staff to ensure that application processing is conducted according to the bureau and division established policies and procedures, and within the allotted timeframes for each step in the process, for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.
Perform review audits of applications for licensure processed by staff to ensure accuracy and completion of information, consistency with the established agency licensing procedures, receipt of fee payments, recording of information into the licensing databases, and process completion by each employee.
Augment licensing staff functions by processing applications received in the office, both by performing specific actions within the processing procedures and by processing the applications through to final status of approval or disapproval.
Coordinate with regional managers and other licensing district office supervisors to ensure consistency, efficiency, and effectiveness of statewide licensing operations. Coordinate with the Bureaus of Auditing and Enforcement district office managers to ensure cohesiveness among the division's bureau functions.
Knowledge, Skills, and Abilities
Communicate effectively, both orally and in writing.
Understand and apply applicable statutes, rules, policies, and procedures.
Determine work priorities and ensure proper completion of work assignments.
Train others.
Provide consultative assistance to others.
Compile, organize, and analyze data, and prepare comprehensive reports related to licensing activities.
Establish and maintain effective working relationships with others.
Apply policies and practices involved in personnel/human resource functions.
Use computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions.
Handle complaints and deal with the public.
Minimum Requirements
Two (2) years of experience working in a supervisory position or capacity.
Three (3) years of customer service experience.
Experience using Microsoft Office Suite (Word, Excel, PowerPoint).
Availability to travel with little to no notice, when required.
Preferred Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system and to those who possess experience working with Versa Regulation licensing system and OnBase.
Benefits
State of Florida retirement package: 3% employee contribution required.
Nine annual paid holidays and one personal holiday.
Up to 104 hours of paid annual leave annually as a new employee.
Up to 104 hours of paid sick leave annually.
Health insurance coverage (individual and family coverage).
$25,000 life insurance policy.
Additional supplemental insurance policies for dental, vision, hospital supplement, cancer, etc.
Tax-deferred medical and childcare reimbursement accounts.
Tuition waiver program to attend an approved State of Florida College or University.
Security background check and participation in direct deposit are required for this position. Candidates are required to apply through the People First system by the closing date.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
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The Work You Will Do
Review applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
Correspond with applicants regarding omissions or deficiencies in license applications.
Process routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
Independently evaluate qualifications and requirements to determine eligibility for licensure.
Independently determine approval or denial of applications submitted for completeness, accuracy, and compliance.
Update all necessary systems, logs, and other applicable data systems consistently and accurately.
Provide excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
Prepare reports and other documentation to provide information to the division, department, licensees, and the public.
Process fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
Accurately respond to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, policies, and procedures.
Perform all required tasks related to the supervision of employees, including approval of attendance and leave, evaluating employee performance, recruiting and selecting, employee development, and other supervisory related duties.
Supervise a work group of licensing staff to ensure that application processing is conducted according to the bureau and division established policies and procedures, and within the allotted timeframes for each step in the process, for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.
Perform review audits of applications for licensure processed by staff to ensure accuracy and completion of information, consistency with the established agency licensing procedures, receipt of fee payments, recording of information into the licensing databases, and process completion by each employee.
Augment licensing staff functions by processing applications received in the office, both by performing specific actions within the processing procedures and by processing the applications through to final status of approval or disapproval.
Coordinate with regional managers and other licensing district office supervisors to ensure consistency, efficiency, and effectiveness of statewide licensing operations. Coordinate with the Bureaus of Auditing and Enforcement district office managers to ensure cohesiveness among the division's bureau functions.
Knowledge, Skills, and Abilities
Communicate effectively, both orally and in writing.
Understand and apply applicable statutes, rules, policies, and procedures.
Determine work priorities and ensure proper completion of work assignments.
Train others.
Provide consultative assistance to others.
Compile, organize, and analyze data, and prepare comprehensive reports related to licensing activities.
Establish and maintain effective working relationships with others.
Apply policies and practices involved in personnel/human resource functions.
Use computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions.
Handle complaints and deal with the public.
Minimum Requirements
Two (2) years of experience working in a supervisory position or capacity.
Three (3) years of customer service experience.
Experience using Microsoft Office Suite (Word, Excel, PowerPoint).
Availability to travel with little to no notice, when required.
Preferred Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system and to those who possess experience working with Versa Regulation licensing system and OnBase.
Benefits
State of Florida retirement package: 3% employee contribution required.
Nine annual paid holidays and one personal holiday.
Up to 104 hours of paid annual leave annually as a new employee.
Up to 104 hours of paid sick leave annually.
Health insurance coverage (individual and family coverage).
$25,000 life insurance policy.
Additional supplemental insurance policies for dental, vision, hospital supplement, cancer, etc.
Tax-deferred medical and childcare reimbursement accounts.
Tuition waiver program to attend an approved State of Florida College or University.
Security background check and participation in direct deposit are required for this position. Candidates are required to apply through the People First system by the closing date.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
#J-18808-Ljbffr