Albuquerque Health Care for the Homeless
Public Benefits Specialist
Albuquerque Health Care for the Homeless, Albuquerque, New Mexico, United States, 87101
Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.
The Public Benefits Specialist is responsible for the enrollment and follow-up for all public benefits that AHCH clients may qualify for. This includes, but is not limited to: SNAP benefits, Medicaid/Medicare, SSI/SSDI, General Assistance, TANF, WIC, Low Income Home Energy Assistance Program (LIHEAP), Childcare Assistance through CYFD, unemployment insurance, and SOAR applications.
Duties and Responsibilities
Must obtain/maintain SOAR certification through online certified training
Obtain/maintain Medicaid Presumptive Eligibility certification
Conduct interviews with the those experiencing homelessness and determine eligibility for public benefits
Work in various on-campus and field settings to maximize benefits enrollment outreach to those in need
Collaborate with internal and external referral sources to identify applicants
Attend Resource Center and Public Benefit Champions team meetings
Maintain up to date information about benefits access and eligibility requirements for city, state and federal resources
Will work in conjunction with Social Services team to identify need for Case Management, housing assistance, and other resources
Develop and maintain relationships with Social Security, Human Services Division, Income Support Division and Medicaid agencies
May accompany individuals to medical, behavioral health, Health Care Authority, and Social Security Administration appointments as needed for public benefit services
May coordinate visits to medical doctors, psychiatrists, and other specialists as needed for public benefit services
Develop and maintain information tracking systems to enhance outcome reporting
Creating and provide training on public benefit practices
Other administrative tasks and department coverage as needed
Minimum Qualifications
2 years of relevant experience
Strong interpersonal and>
Solid professional boundaries and ability to maintain confidentiality of sensitive/HIPAA covered protected health information
Ability to effectively communicate complex information to a wide and varied audience
Knowledge and understanding of terminology used in medical records
High skill level in attention to detail and organization
Excellent writing skills and ability to synthesize large quantities of information into a concise format
Service philosophy alignment with AHCH mission and vision
Strong computer literacy and ability to learn new programs
Capacity to work independently and meet deadlines
Ability to work with across multi-disciplinary team
High School Diploma or equivalent
Experience with underserved populations
Preferred Qualifications
Current SOAR certification
Current PEMOSA Determiner certification
Experience with benefits enrollment for underserved populations
Bachelor’s Degree in Social Work, Sociology, Psychology, or other human services related field or combination of education and relevant experience equivalent to 4 years
Knowledge of public benefits systems in New Mexico
Experience working with underserved populations and/or those experiencing homelessness
Experience working with people with serious mental illness, medical impairment, and/or co- occurring substance use disorder
Knowledge and understanding of Harm Reduction philosophy
Benefits
Low cost medical, vision, and dental insurance with health club membership
Life insurance and Accidental Death and Dismemberment fully paid for by organization
Long Term Disability fully paid for by organization
Paid Time Off - 24 days in first year of employment
Catastrophic Sick Time accrual
7 Paid holidays
Health Care and Dependent Care Flexible Spending Accounts
401k with employer match
Student loan forgiveness eligible
Equal Opportunity Employer We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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The Public Benefits Specialist is responsible for the enrollment and follow-up for all public benefits that AHCH clients may qualify for. This includes, but is not limited to: SNAP benefits, Medicaid/Medicare, SSI/SSDI, General Assistance, TANF, WIC, Low Income Home Energy Assistance Program (LIHEAP), Childcare Assistance through CYFD, unemployment insurance, and SOAR applications.
Duties and Responsibilities
Must obtain/maintain SOAR certification through online certified training
Obtain/maintain Medicaid Presumptive Eligibility certification
Conduct interviews with the those experiencing homelessness and determine eligibility for public benefits
Work in various on-campus and field settings to maximize benefits enrollment outreach to those in need
Collaborate with internal and external referral sources to identify applicants
Attend Resource Center and Public Benefit Champions team meetings
Maintain up to date information about benefits access and eligibility requirements for city, state and federal resources
Will work in conjunction with Social Services team to identify need for Case Management, housing assistance, and other resources
Develop and maintain relationships with Social Security, Human Services Division, Income Support Division and Medicaid agencies
May accompany individuals to medical, behavioral health, Health Care Authority, and Social Security Administration appointments as needed for public benefit services
May coordinate visits to medical doctors, psychiatrists, and other specialists as needed for public benefit services
Develop and maintain information tracking systems to enhance outcome reporting
Creating and provide training on public benefit practices
Other administrative tasks and department coverage as needed
Minimum Qualifications
2 years of relevant experience
Strong interpersonal and>
Solid professional boundaries and ability to maintain confidentiality of sensitive/HIPAA covered protected health information
Ability to effectively communicate complex information to a wide and varied audience
Knowledge and understanding of terminology used in medical records
High skill level in attention to detail and organization
Excellent writing skills and ability to synthesize large quantities of information into a concise format
Service philosophy alignment with AHCH mission and vision
Strong computer literacy and ability to learn new programs
Capacity to work independently and meet deadlines
Ability to work with across multi-disciplinary team
High School Diploma or equivalent
Experience with underserved populations
Preferred Qualifications
Current SOAR certification
Current PEMOSA Determiner certification
Experience with benefits enrollment for underserved populations
Bachelor’s Degree in Social Work, Sociology, Psychology, or other human services related field or combination of education and relevant experience equivalent to 4 years
Knowledge of public benefits systems in New Mexico
Experience working with underserved populations and/or those experiencing homelessness
Experience working with people with serious mental illness, medical impairment, and/or co- occurring substance use disorder
Knowledge and understanding of Harm Reduction philosophy
Benefits
Low cost medical, vision, and dental insurance with health club membership
Life insurance and Accidental Death and Dismemberment fully paid for by organization
Long Term Disability fully paid for by organization
Paid Time Off - 24 days in first year of employment
Catastrophic Sick Time accrual
7 Paid holidays
Health Care and Dependent Care Flexible Spending Accounts
401k with employer match
Student loan forgiveness eligible
Equal Opportunity Employer We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
#J-18808-Ljbffr