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Precision AQ

VP Patient Services Client Partner

Precision AQ, Indianapolis, Indiana, us, 46262

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Product Solutions (PS) is the global services business unit within Precision AQ, designed to provide a complementary suite of health economic and market access data management, consulting services, and customer engagement resources and tools to support next-generation approaches to product value demonstration. With greater than two hundred employees in offices across the US, Canada, Europe and India, we have successfully supported the global market access needs of hundreds of brands.

The Data Solutions (DS) Practice Area within the Precision Product Solutions (PS) Business Unit focuses on the development and commercialization of industry leading data assets for biopharmaceutical customers that help integrate and enrich disparate Payer, Provider, HCP and Patient data sources as well as engineer sophisticated data management and analytic systems leveraging Precision’s core data assets.

The VP, Patient Services Client Partner, is a key leadership position within the DS Practice Area and will report to the SVP, Data Solutions (DS). The VP is responsible for applying subject master expertise to the development and sales of innovative and industry-leading resources that address client issues related to the integration of disparate data sources allowing for 360 degree customer insights. The VP, Patient Services Client Partner, is accountable for developing inline and new revenue opportunities across a target list of life science companies. The VP will work closely with the SVP, Data Solutions, and the PatientLens Product Team, to design a product roadmap while working collaboratively with business partners across Precision AQ.

Essential Functions of the Job Leadership & Development

Contribute to a culture based on teamwork, accountability, and intellectual curiosity and act as a role model for excellence, integrity, and respect

Utilize Situational Leadership to maximize relationships and outcomes during internal interactions with Data Solutions and Precision AQ partners

Develop Trusted Partner relationships with key clients in the Patient Services space enabling delivery of strategic account objectives and business development goals

Ownership and active management of top‑line sales targets for Pharma Companies, Hub Providers, Specialty Pharmacies, Health Systems and allied vendors

Develop key account strategy and plans that enable the growth of Patient Services business across products, platforms, managed services and data management

Communicate product value proposition to existing and potential clients and internal teams as part of a coordinating business development strategy

Partner with SVP, Data Solutions, to drive better coordination with PatientLens Product Team along with Precision AQ marketing and Lead Gen teams

Responsible for maintaining and surpassing sales forecasts for inline account targets

Active Management of strategic accounts via account planning and oversight of project delivery, product configuration and managed service continuity

Accountable for assigned PatientLens customer implementations in partnership with the Customer Success team

Build and maintain key relationships with senior customer leadership across Patient Services, Brand, Data, Analytics, Operations and IT and become the trusted advisor to senior client executives.

Serve as the thought partner for the client sponsors on subject matter expertise (e.g., Patient Services, Market Access, Field Sales, Commercial Operations) and technical expertise (CRM, CDW, MDM, Cloud Native Solutions, Enterprise Reporting)

Contribute to customer-driven focus within PatientLens Product Roadmap to ensure successful uptake

Collaborate with strategic clients to design, build, launch and assess Minimum Viable Products (MVP). Synthesize MVP findings into actionable insights for Product development

Partner with Data Solutions colleagues to manage key vendor relationships to better deliver client managed services, system implementations and MVP development

Partner with SVP, Data Solutions on go-to-market strategies including pricing, promotion and marketing

Qualifications

Bachelor degree required. Masters or MBA, preferred. Experience in pharmaceutical patient services, marketing, sales operations analytic or IT functions with experience with analytical tools

Other Requirements

Travel up to 30%

15+ years of work experience in a data driven professional service firm servicing the pharma (life sciences) industry with customer leadership roles, or experience at a pharmaceutical manufacturer with Patient Services, Sales Ops, Analytics or IT leadership responsibilities

Understanding of pharmaceutical/biotech business, marketing, financial and statistical analysis

Knowledge and experience with Patient Services and Commercial Operations

Comprehensive understanding of all parties in pharma commercialization and how they interact

Demonstrated success with defining and delivering data driven solutions for pharmaceutical commercial organizations

Strong written, verbal and presentation skills

Experience in managing and developing team capabilities and culture

Experience in influencing without authority and with driving executive level decision-making in a matrix environment

$196,000 - $275,000 USD

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

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