American Parking & Services
Overnight Lot Auditor - Rohnert Park, CA
American Parking & Services, Rohnert Park, California, United States, 94928
Job Title:
Overnight Lot Auditor
Department:
Commercial Parking Operations
Reports to:
Commercial Parking Manager
Schedule:
Full Time / Part-Time (10pm - 7am)
Class:
Non‑Exempt
Compensation:
$17.50 per hour (rates can vary by market)
Position Summary We are looking for a detail‑oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. This role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized, welcoming environment. The ideal candidate will work independently, manage data, perform security checks, and provide excellent customer service while working outdoors in various conditions.
Primary Objective To provide exceptional customer service while maintaining a safe and orderly parking environment. The Overnight Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.
Duties and Responsibilities
Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records. Reconcile discrepancies between physical vehicle counts and digital or paper logs to ensure accuracy. Review records for errors or inconsistencies and make necessary corrections.
Monitor vehicle entry and exit throughout the shift, ensuring accurate logging and ticket matching. Use security systems to track movements at parking lot entrances and exits, ensuring proper vehicle flow. Identify and report unauthorized vehicles, improper parking, or any other irregularities to maintain order and security.
Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations. Strong attention to detail is crucial for auditing, vehicle counting, and maintaining accurate records.
Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras. Respond to security concerns, monitor for unauthorized vehicles, and ensure parked vehicles are secure. Work independently with minimal supervision, staying proactive and vigilant to maintain a safe environment and report any issues to management.
Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items (such as cones, signs, and barriers) are in good condition and free of debris or hazards.
Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.
Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.
Qualifications
High school diploma or GED required.
Customer service experience is preferred. Positive, helpful attitude is a must.
A valid driver’s licence and reliable transportation are required.
Must maintain a clean motor vehicle record (no more than three moving violations in the past three years).
Must pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 lbs. for long periods.
Comfortable working in both indoor and outdoor environments, in all types of weather.
Must maintain a clean, professional appearance and follow uniform and grooming standards.
Schedule flexibility is important – nights, weekends, and holidays may be required.
Strong communication skills, including active listening and a polite, professional tone.
Team‑oriented; able to collaborate with coworkers, supervisors, and clients.
Additional Compensation And Benefits
Health: Medical, vision and dental insurance
Supplemental: Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Paid time off
Paid training
Tuition assistance through Belleview University
Nationwide discounts through Perks at Work
Military friendly employer
Equal Employment Opportunity Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.
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Overnight Lot Auditor
Department:
Commercial Parking Operations
Reports to:
Commercial Parking Manager
Schedule:
Full Time / Part-Time (10pm - 7am)
Class:
Non‑Exempt
Compensation:
$17.50 per hour (rates can vary by market)
Position Summary We are looking for a detail‑oriented and responsible Overnight Lot Auditor to manage parking lot activity during the overnight shift. This role involves conducting audits, directing vehicles, ensuring safety, and maintaining an organized, welcoming environment. The ideal candidate will work independently, manage data, perform security checks, and provide excellent customer service while working outdoors in various conditions.
Primary Objective To provide exceptional customer service while maintaining a safe and orderly parking environment. The Overnight Parking Lot Attendant ensures efficient traffic flow, enforces parking policies, assists guests with inquiries, and upholds the overall security and cleanliness of the parking area.
Duties and Responsibilities
Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records. Reconcile discrepancies between physical vehicle counts and digital or paper logs to ensure accuracy. Review records for errors or inconsistencies and make necessary corrections.
Monitor vehicle entry and exit throughout the shift, ensuring accurate logging and ticket matching. Use security systems to track movements at parking lot entrances and exits, ensuring proper vehicle flow. Identify and report unauthorized vehicles, improper parking, or any other irregularities to maintain order and security.
Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations. Strong attention to detail is crucial for auditing, vehicle counting, and maintaining accurate records.
Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras. Respond to security concerns, monitor for unauthorized vehicles, and ensure parked vehicles are secure. Work independently with minimal supervision, staying proactive and vigilant to maintain a safe environment and report any issues to management.
Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items (such as cones, signs, and barriers) are in good condition and free of debris or hazards.
Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards and fosters a positive environment for guests and team members.
Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations.
Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility.
Qualifications
High school diploma or GED required.
Customer service experience is preferred. Positive, helpful attitude is a must.
A valid driver’s licence and reliable transportation are required.
Must maintain a clean motor vehicle record (no more than three moving violations in the past three years).
Must pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 lbs. for long periods.
Comfortable working in both indoor and outdoor environments, in all types of weather.
Must maintain a clean, professional appearance and follow uniform and grooming standards.
Schedule flexibility is important – nights, weekends, and holidays may be required.
Strong communication skills, including active listening and a polite, professional tone.
Team‑oriented; able to collaborate with coworkers, supervisors, and clients.
Additional Compensation And Benefits
Health: Medical, vision and dental insurance
Supplemental: Life insurance and critical illness
Bonus opportunities
Internal leadership development program
Paid time off
Paid training
Tuition assistance through Belleview University
Nationwide discounts through Perks at Work
Military friendly employer
Equal Employment Opportunity Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity.
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