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Parking Management Company

Overnight Lot Auditor - Santa Cruz, CA

Parking Management Company, California, Missouri, United States, 65018

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Overview

Overnight Lot Auditor

– Santa Cruz, CA role at

Parking Management Company

(PMC). Department: Commercial Parking Operations. Directly reports to: Commercial Parking Manager. Schedule: Full Time / Part-Time (10pm - 7am). Status: Non-Exempt. Compensation: $18.00 per hour (rates can vary by market). Key Details

Job Title:

Overnight Lot Auditor - Santa Cruz, CA Department:

Commercial Parking Operations Directly Reports To:

Commercial Parking Manager Schedule:

Full Time / Part-Time (10pm - 7am) Status:

Non-Exempt Compensation:

$18.00 per hour (rates can vary by market) Duties And Responsibilities

Audit and Reconciliation:

Conduct comprehensive audits of parking lot operations, including vehicle counts, ticketing, and financial records. Reconcile discrepancies between physical counts and logs to ensure accuracy. Review records for errors or inconsistencies and make necessary corrections. Vehicle Activity Monitoring:

Monitor vehicle entry and exit, ensure accurate logging and ticket matching. Use security systems to track movements at parking lot entrances and exits, and identify unauthorized vehicles or improper parking; report irregularities to maintain order and security. Reporting, Documentation And Attention To Detail:

Complete shift reports detailing tickets issued, revenue collected, and operational data. Maintain logs of vehicle arrivals and parking operations. Strong attention to detail is crucial for auditing and record-keeping. Security And Compliance:

Conduct regular parking lot inspections to ensure safety protocols are followed, including proper markings, lighting, and security cameras. Respond to security concerns, monitor for unauthorized vehicles, and ensure parked vehicles are secure. Work independently with minimal supervision, staying proactive and vigilant to maintain a safe environment and report issues to management. Lot Maintenance:

Maintain the cleanliness and safety of the parking lot by ensuring all equipment, parking spaces, and safety items (cones, signs, barriers) are in good condition and free of debris or hazards. Hospitality, Customer Service And Communication:

Provide exceptional guest service through professional communication, active listening, and personalized assistance, creating a welcoming and memorable experience that aligns with company standards. Use proper two-way radio etiquette, maintain clear communication with team members, and foster a cooperative work environment. Attendance And Professionalism:

Maintain regular attendance, adhere to PMC standards for safe and efficient parking operations. Additional Responsibilities:

Support evolving business needs by completing other tasks as assigned, attending required meetings and training, and maintaining schedule flexibility. Qualifications

Education:

High school diploma or GED required. Experience:

Customer service experience is preferred. A positive, helpful attitude is a must. Licenses & Background:

A valid driver’s license and reliable transportation are required. Must maintain a clean motor vehicle record (no more than three moving violations in the past three years). Must pass and maintain a clean background check. No special certifications required. Physical Demands & Work Environment

Ability to stand, walk, and lift up to 50 lbs. for long periods. Comfortable working in both indoor and outdoor environments, in all types of weather. Must maintain a clean, professional appearance and follow uniform and grooming standards. Schedule flexibility is important—nights, weekends, and holidays may be required. Team members may work in active parking facilities and must be alert to their surroundings, including moving vehicles and changing weather conditions. Customer Service & Communication

Strong communication skills, including active listening and a polite, professional tone. Ability to handle guest interactions with care, patience, and attention to detail. Team-oriented and able to collaborate with coworkers, supervisors, and clients. Technology Use

Team members may need to use a personal cell phone for work-related communications or to access mobile apps; reimbursement will follow company policy when applicable. About Parking Management Company

PMC is a national leader in hospitality-based parking services, headquartered in Nashville, Tennessee. Our services include valet and self-parking management, shuttle transportation, event parking, and bell/porter services. We proudly serve hotels, resorts, residential communities, healthcare facilities, and event venues across the country. Known for our guest-first approach, we work as an extension of the hospitality experience—creating smooth, welcoming service at every touchpoint. Learn more at JoinPMC.com and ParkingMgt.com How To Apply

If this role sounds like a good fit for you, we’d love to hear from you! Apply today using our mobile-friendly application. Pay Transparency

PMC is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. PMC complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. Benefits

Health Benefits – Medical, vision and dental insurance Supplemental Insurance – Life insurance and critical illness Bonus opportunities Internal leadership development program Paid time off Paid training Tuition assistance through Belleview University Nationwide discounts through Perks at Work Military friendly employer Overtime

All non-exempt positions will receive overtime pay (when applicable). Employee At Will

Employment with PMC is at-will. This means that either the employee or the employer may terminate the employment relationship at any time, for any reason, with or without cause, and with or without notice, subject to applicable laws. FLSA

This is a non-exempt position under the Fair Labor Standards Act (FLSA), and as such, employees in this role are entitled to receive overtime pay for all hours worked over 40 in a workweek at the rate of one and one-half times the regular hourly rate. PMC complies with all applicable federal, state, and local minimum wage and overtime laws, and compensation will be provided in accordance with these standards. Hourly rates will meet or exceed the applicable minimum wage in your work location. PMC is compliant with all state workman’s compensation laws. Employee Leave

PMC is compliant with all state specific required and FMLA paid leave requirements, such as sick leave, state paid family leave, etc. Equal Employment Opportunity (EEO) Statement

Parking Management Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA And Equal Employment Opportunity (EEO) Compliance

Parking Management Company will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and ensure equal employment opportunity. This job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

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